# Cy-Fair FCU Mobile Banking — user reviews > 78 indexed App Store user reviews of Cy by Cy-Fair Federal Credit Union, rated 4.78/5 from 2,211 ratings. - Source: https://appshunter.io/ios/app/cy-fair-fcu-mobile-banking/id524992675/reviews - App overview in markdown: https://appshunter.io/ios/app/cy-fair-fcu-mobile-banking/id524992675.md - Rating breakdown: 5★ 1,768 · 4★ 130 · 3★ 46 · 2★ 15 · 1★ 38 ## What do users think of Cy? Overall sentiment: negative **Pros** - 👍 Easy to navigate - 🚀 Convenient for daily banking activities - 💡 Useful features like mobile check deposit - 🔒 Secure and reliable **Cons** - 🐛 Frequent crashes and bugs - 🐛 Compatibility issues with newer iOS versions - 🐛 Unreliable performance, often unavailable - 🐛 Zelle feature causes crashes **Commonly reported bugs** - Inability to make transfers - Issues with mobile check deposit - Inconsistent app performance and stability **Most requested features** - Face ID or biometric unlock support - Real-time account updates and transaction tracking - Improved ATM map with deposit capabilities - Better integration with other banking services ## Newest reviews (11 of 78) ### 2/5 — Devs are asleep *2025-09-18, version 2025.7.2.1* I don’t think there has been a single time in the past 3 years that there hasn’t been some kind of annoying bug that either kicks me out of the app, makes it impossible to use Zelle without crashing, or is able to open at all. This new update is no different. I don’t know why you keep updating front end when the backend is an absolute disaster. Also the ATM map needs an update to tell me if there are ATMs that accept deposits, as well. 2 stars for Face unlock, though. That’s all I can give it. ### 3/5 — Some bugs *2023-03-03, version 2022.9.0.1* Works well but started showing bugs where it won’t work right, won’t let me access card management or open certain tabs on the more menu ### 4/5 — Please add Face Id Unlock!! *2021-12-22, version 2021.11.0.43* This app performs really well but I wish I could use my Face ID to unlock my app! It still supports touch ID but when I upgraded phones I lost that privilege 😔 ### 2/5 — Transfer stopped working *2017-03-29, version 5.2.5* I can no longer make transfers. I get an "Application Error" message every time I try! Very frustrating to have to drive to an inconvenient ATM to make a transfer. Please fix this bug!!! ### 4/5 — Almost perfect *2016-06-01, version 4.6.3* Having a few issues with the check deposit, but overall a great app ### 4/5 — It works! *2016-01-21, version 4.6.3* It works. Good enough for me. No complaints. ### 4/5 — Always seems it's down *2016-01-06, version 4.6.3* Very slow! Always seems it is under maintenance. ### 5/5 — Really good! *2014-12-19, version 4.1.1.0* Great app. ### 5/5 — Great App *2014-11-03, version 4.1.1.0* Essential app for my daily activities. ### 5/5 — Excellent app *2014-09-12, version 4.1.1.0* Easy to use. Great for business traveler ### 4/5 — Great App *2014-08-25, version 4.1.1.0* I also love that I can deposit a check without having to go to the CU. it saves me time and is super convenient. The App works well. I have only had trouble with picture quality once, not a big deal. If you are contemplating this App, choose it. It works fine. ## Most critical reviews (10 lowest-rated) ### 1/5 — Insufficient *2026-07-14, version 2026.04* Constantly not opening automatically ### 1/5 — Terrible App *2026-03-03, version 2025.10.1.6* The app is the reason I don’t do my primary banking with CFFCU. It’s so cumbersome and I’ve had nothing but problems with anything other than just transferring funds. ### 1/5 — Zelle makes it crash *2025-08-18, version 2025.5.0.1* The app does well with displaying my account balances and letting me know when I receive a deposit. However, when I try to send money through the Zelle feature on the app, it crashes every time. ### 1/5 — Terribly outdated *2025-05-16, version 2025.2.2.6* This app is so ugly and outdated looking. Card alerts never work, it is just all around a poor experience and doesn’t instill much confidence in the institution overall. CFFCU needs to switch to one of the larger CU core systems. ### 1/5 — Review *2025-05-06, version 2025.2.2.6* They shut off my card every time my checking account got negative by 50 cents and I literally have money in my savings account I just couldn’t transfer over faster enough it is not like I don’t have money they just like to try to stick you with as many finds as possible you they can take your money that they won’t let you spend ### 1/5 — The woooooooorssssttttttt *2024-06-26, version 2024.4.0.10* Never shows all pending items. Things come and go. Might as well keep a check book at his pony ### 1/5 — Check deposit *2021-04-04, version 6.5.5.33* Could not deposit a check to my Cy fair Fcu account but was able to deposit it to other bank account. This app does not work ### 1/5 — Slow *2020-04-02, version 6.0.1.23* The app is slow and it’s not caught up with real time. ### 1/5 — Upset *2013-09-29, version 3.3.1.0* This App is not compatible with the new iOS 7 ### 2/5 — Crashing *2025-10-28, version 2025.7.2.1* App is never consistent always crash and won’t let me in at all after about a week which causes me to have to delete the app and redownload it just to be able to access it very annoying but other than that okay app. ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2025-06-13, version 2025.2.2.6* Easy to navigate and help is there when needed ### 5/5 — Banking *2023-01-17, version 2022.9.0.1* The app is very simple to use and has everything you need for your banking needs! ### 5/5 — Absolutely love this app. *2019-09-14, version 6.0.1.23* App does everything as it should and it’s very easy to navigate! My ONLY complaint would be, the call feature dials the Jones Rd. location by default. All and all I highly recommend using this if you bank with CFFCU. ### 5/5 — Better than chase *2017-06-04, version 5.3.4.5* This mobile app is easy to use and easy to understand. What more do you want in a app? I can also pay bills and move my money from my couch. ### 5/5 — Issues lately *2016-12-08, version 5.2.5* The past couple of weeks I haven't been able to log in from the app. It says "currently unavailable at the time". Very frustrating when I need to deposit a check. ### 5/5 — Great app *2016-09-21, version 5.2.5* Makes life easier. I do 99% of my banking needs straight from this app. The developer did a great job!! ### 5/5 — Great App *2015-07-10, version 4.1.1.0* Great App comparable to my bigger bank apps. It doesn't have some of the extra features they have but it has all I use and need. ### 5/5 — Ease of Use *2015-05-15, version 4.1.1.0* I can do everything I need to with little effort with this app. In fact, I don't believe it's ever frustrated me. ### 5/5 — Banking *2015-04-29, version 4.1.1.0* Good app, easy transfers, good for checking balance offers up to date info fast. User friendly, it has access to all accounts that have been previously linked together. I can transfer money within minutes. Love this quick and easy app bravo! ### 5/5 — Love it! *2014-12-29, version 4.1.1.0* This is a great app. It is so easy to use and saves me a lot of time. I'm so glad they made this available. I love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*