# CyclePay - Laundry App — user reviews > 243 indexed App Store user reviews of CyclePay by Equipment Systems & Devices, Inc, rated 3.82/5 from 2,103 ratings. - Source: https://appshunter.io/ios/app/cyclepay-laundry-app/id904361786/reviews - App overview in markdown: https://appshunter.io/ios/app/cyclepay-laundry-app/id904361786.md - Rating breakdown: 5★ 874 · 4★ 122 · 3★ 82 · 2★ 76 · 1★ 359 ## Newest reviews (14 of 243) ### 3/5 — Does not keep credit card info *2026-09-05, version 4.98* I have to reenter my credit card info every time I reload my account balance. ### 2/5 — Apple Pay/Functionality *2026-09-03, version 4.98* It does control the laundry machines 90% of the time but what’s the point of this convenience without Apple Pay? ### 2/5 — Too expensive *2026-09-02, version 4.98* Why do the prices keep going up? ### 3/5 — Apple Pay would be clutch *2026-08-17, version 4.98* I hate having to run back to my apt and enter my credit card information and not being able to save a payment, so if I’m in a rush, Apple Pay would be a huge functionality feature. ### 2/5 — Request: Card information *2026-08-16, version 4.98* Please add feature where card information can be saved so we don’t have to put in all information over again just to add funds to balance ### 1/5 — Refund *2026-08-16, version 4.98* Never get my Refund your lost money. Machine was poor quality. ### 1/5 — Payment *2026-08-15, version 4.98* The account needs to save payment information. Having to add it each time is annoying. And not efficient. ### 4/5 — No Apple Pay *2026-08-15, version 4.98* My only complaint is that I have to enter all my CC info every time I charge the card. I’d like to be able to double-click my Apple Wallet and be done with it. ### 1/5 — Does not store my payment info *2026-08-12, version 4.98* I have to type in my name, address, and credit card info every time how does this app not store or remember that info in 2026 ### 3/5 — Could Use Fixing *2026-08-12, version 4.98* There’s a loading screen that takes forever to close—it’s the one where, if you’re using multiple machine, it pops up after you press ENTER or whatever, before you can select the next machine. Please fix it. I have to close the app entirely just so I could use it again. ### 4/5 — App *2026-08-12, version 4.98* First time using the machines first time using the app. The app was easy to set up and I appreciate it telling when a machine is available or not. ### 1/5 — Can’t save card info *2026-08-11, version 4.98* I can’t save my card info, so I have to put it in every time I want to add money to do my laundry. Absolutely ridiculous. ### 1/5 — Dirty machines *2026-08-11, version 4.98* The machines need to be maintained better, there’s mold, slime in the machines. ### 3/5 — Information *2026-08-10, version 4.98* More information needed to connect to machine with card. First time user. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not a good app *2026-08-31, version 4.98* Having the app needing wifi to spend money on it is not good when your laundry room does not have WiFi ### 1/5 — Glitchy *2026-08-30, version 4.98* Machines off line et cetera- just glitchy ### 1/5 — Too inconsistent *2026-08-23, version 4.98* Jesus Christ this thing sucks! It’s so inconsistent! Why the hell do I have to sign in each time? It’s really annoying and it can’t connect to the machines half the damn time! God ### 1/5 — Horroble *2026-08-22, version 4.98* This app is terrible it takes forever for the machine to read the code on the machines and we hate the fact u can’t pay with Apple pay ### 1/5 — Scam *2026-08-22, version 4.98* These machines regularly take money without continuing to wash or dry, making you wait 20 minutes before you can try again. It unsettling to be scammed where you live. ### 1/5 — Not User Friendly *2026-08-21, version 4.98* I much prefer the previous laundry app. This one is Not at all User Friendly!! I’ve heard it from others as well. One has to continually move phone around and guess where just the right spot is for it to connect! It should have a sign as to where that spot is—at the least. Thus for both washers and dryers. Thank you! ### 1/5 — When stuff doesn’t work *2026-08-21, version 4.98* How do I get my money back ### 1/5 — Bad Service *2026-08-18, version 4.98* Majority of the washer aren’t online half the time. How do you have washers in an apartment complex that aren’t working. Do better on what you advertise ### 1/5 — 1177 market street *2026-08-17, version 4.98* Always broken ### 1/5 — Trash *2026-08-17, version 4.98* Why can you not save a card like every other washing machine app? Can’t even report a problem properly. Middle Ages app. ## Most praised reviews (10 highest-rated) ### 5/5 — Add apple wallet *2026-09-03, version 4.98* Add apple wallet for crying out loud more people will use the app ### 5/5 — Muy bueno *2026-08-27, version 4.98* Muy fácil y útil para usarlo ### 5/5 — Apartment living *2026-08-23, version 4.98* Do you hate not having an in unit washer dryer too?! I’m grateful the building I live in at least has two washer and dryers in the basement for the tenants to use. Having Cycle-Pay definitely helps make life easier with the laundry app and not having to worry about having enough quarters to do laundry. I tend to wait until I have two IKEA blue bags worth of laundry because I lack the time and energy to wait for laundry on my day off. I’ve been spoiled with my own laundry machines in the past so CyclePay laundry app is my lifesaver when it comes to apartment living. Thanks cyclepay ### 5/5 — Fantastic *2026-08-15, version 4.98* Fantastic ### 5/5 — Payment method *2026-08-11, version 4.98* Would be really nice to have an option to save payment methods instead typing it in every single time! ### 5/5 — Exelente *2026-08-11, version 4.98* Buen servicio ### 5/5 — Jenya *2026-08-09, version 4.98* Really happy with the app. Fast, accurate, and convenient. Thank you. ### 5/5 — ✨ *2026-07-28, version 4.98* Muy practico y rápido🫰✨ ### 5/5 — 18 *2026-07-23, version 4.98* I love how easy this works thx ### 5/5 — Jessica *2026-07-16, version 4.98* This is a very simple app to use and extremely convenient as well.the reason I gave it 3 stars today instead of the usual 5 is because there seems to be a problem with the QR code on two machine that I’ve tried and o use and had to switch my clothes out twice today. Other than that it’s a very simple and convenient app to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*