# Cycling Plus Magazine — user reviews

> 125 indexed App Store user reviews of Cycling Plus Magazine by Our Media Limited, rated 4.60/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/cycling-plus-magazine/id910903382/reviews
- App overview in markdown: https://appshunter.io/ios/app/cycling-plus-magazine/id910903382.md
- Rating breakdown: 5★ 15 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 1

## What do users think of Cycling Plus Magazine?

Overall sentiment: negative

**Pros**

- 📚 High-quality, well-researched magazine content
- ⭐ Comprehensive product reviews and cycling advice
- 📖 Informative articles for all cycling skill levels
- 💾 Convenient digital access to back issues
- 📱 Works well on iPad with good zoom functionality
- 🎯 Engaging features and training tips

**Cons**

- 🐢 Extremely slow loading times for library and content
- 🐛 Frequent crashes and freezes when opening issues
- 📵 No offline reading capability despite downloads
- 🔌 Requires constant internet connection to function
- 😤 Poor app stability and reliability
- 🔐 Login requirement to preview content before purchase
- 📧 Excessive marketing emails and unwanted offers
- 🗑️ Cluttered library with unwanted magazine suggestions
- ❌ Unresponsive customer support
- ⚠️ App resets to home page instead of resuming where user left off
- 🖼️ Low-resolution images and poor optimization
- 📄 Inconsistent page rendering and display issues

**Commonly reported bugs**

- App fails to load library screen
- Content loads only partially or incompletely
- Issues freeze at 0% when attempting to download
- App crashes when opening specific articles
- Blank pages appear during page turns
- Magazine display shows wrong publication (e.g., Match of the Day instead of Cycling Plus)
- Unable to transfer purchases between old and new app versions
- Restored issues not appearing in library
- Password reset functionality broken
- App logs users out unexpectedly after payment
- Slow and erratic zooming functionality
- HTML rendering errors (visible tags like <strong> in text)
- App hangs and crashes without internet connection
- Issues won't open on certain devices (iPad/iPhone)
- Download progress stalls at 99%
- Black text on dark grey background readability issue
- Intrusive toolbar blocking content

**Most requested features**

- Offline reading capability for downloaded issues
- Ability to remove unwanted magazines from library
- Better customer support contact options
- Print and digital subscription bundle
- Landscape mode support for navigation
- Hyperlinks from contents page
- Reduced pricing for digital vs. print versions
- Ability to resume reading from last position
- Better page navigation controls
- Option to disable marketing emails and offers

## Newest reviews (17 of 125)

### 2/5 — Slow to load, offline access not available

*2023-11-04*

Takes ages to load library screen, takes ages to load content, and downloads aren’t available if you’re offline. Frustrating when you’re travelling.

### 2/5 — Buggy app

*2023-08-18*

Good contents. Nice reviews! But buggy app. Often it loads only half of the contents.

**Developer response:** Thank you for getting in touch. Apologies you're having trouble using your App, if you would please get in touch via this form https://www.immediateapps.co.uk/digital-contact-form/ we can try and resolve this issue. Many thanks

### 2/5 — Cumbersome and not content not available offline

*2023-01-22*

This is not about the content which I like - I’ve been a subscriber for over 10 years. 
The app itself is less user friendly than previous app. 
The biggest issue however is, even if the magazine is downloaded, it is not possible to view content if not connected to Internet. That means useless for when in places with limited connection, flights, overseas where can’t get data allowance etc. 
It should not be a challenge to fix.

**Developer response:** Thank you for getting in touch. Apologies you're having trouble using your App, if you would get in touch via this form https://www.immediateapps.co.uk/digital-contact-form/ we can try and help you with this issue. Many thanks

### 2/5 — Problems in downloading subscribed issues

*2021-04-22, version 5.6.7*

Can’t download some bought issues, even tried for many times in different time.

### 2/5 — Montagner1963

*2021-03-25*

I would like tô read the Magazine at least in my PC . For me to have only on the cell phone is not comfortable 
But I don’t find a way to send it to any files to my PC

### 1/5 — Appalling app

*2019-05-20, version 5.4.1*

Whilst the content (when I can actually get it to load) is good, the app itself is useless - poor layout that only shows half-pages or simply hanging at 99% when trying to download an issue. Foolishly, I bought a year’s subscription but I won’t be renewing.

### 1/5 — Magazine great, app awful

*2019-02-15, version 5.3.7*

Cannot download all my subscriptions. App dumps out. Cannot zoom in on articles. Terrible experience.

### 1/5 — Amateurish

*2019-02-13, version 5.3.7*

The print version used to be ok, but what on earth is this new app? Amateurish content, appallingly written, and with spelling and typing errors on every page, including the headlines. And they want you to pay for this?

### 1/5 — Dreadful

*2019-01-26*

I set up a subscription to the magazine online (not the app) and have tried to cancel the auto renew feature but the account area isn’t function properly on login. I’ve contacted them through the advised channels but had no response.

The app is poor - the magazine is presented in blog-style single column text, the images are often low resolution because they haven’t been optimised properly and invisibles appear in the text like this <strong>text<strong>.

These things combined guarantee that I won’t be continuing the subscription. Save yourself the grief.

### 1/5 — Pretty Good Magazine How To Get Out of Auto Renewal Bought Through iTunes

*2018-10-07, version 5.3.3*

The magazine itself is very informative, However, if you think paying $40.00 US dollars a year is a bit much for this digital magazine and you want to cancel your subscription you will find it very difficult/impossible to get to your Cycling Plus account through their app. Thus you cannot turn off the auto renewal feature. Here is what you need to do. I hope this helps others. 
iPhone, iPad, or iPod touch
Go to Settings > [your name] > iTunes & App Store.
Tap your Apple ID along the top of the screen.
Tap View Apple ID and sign in if prompted.
Tap Subscriptions.
Find and tap your HBO NOW subscription. ... 
Choose Cancel Subscription (iOS 10 or later) or turn off Automatic Renewal.

### 1/5 — If it isn’t broken why fix it?

*2018-10-06, version 5.3.3*

Although the old version of the app was just a literal electronic copy of the physical magazine it at least was enjoyable and formatted in a way that flowed with relevant photography in line with the article and a feeling that fellow cyclists had put it together. The new version is over stylised and lacking in usability and warmth. Very disappointed, I have lost my enjoyment of the read and may not renew as a result when my subscription lapses next year.

### 1/5 — Bad App upgrade

*2018-09-04, version 5.3.2*

I have subscribed for years to Cycling Plus and it has been great. 

I have recently renewed my subscription and the app is new and really poor experience 

I want to cancel my subscription if they don’t go back to the old one.

### 1/5 — New layout is bland

*2018-08-15, version 5.2.0*

Can subscribers read the magazine rather than just a dry text with no layout or presentation?

It also looks like we have lost the bonus content that comes with the magazine.  When I downloaded the latest issue in the old version prior to updating the app the issue had the Tour of Britain supplement, but in the new app that is no longer available.

Please allow users to choose how they read the app.  This isn’t what I subscribed to.

### 1/5 — New updated app

*2018-08-10, version 5.2.0*

I bought a digital subscription on buysubscriptions. Everything was fine before the app update. After the update, I lost 2 issues. Unable to restore old issues and wanting to charge me for issues I’ve lost. Logging in is now a problem. FAQ applies to the old app. Changed password using app. Now my phone accepts new password but when I log in on my laptop, it is still using the previous password. What is going on? I so very wanted to cancel my account. It’s just got crappier.

### 1/5 — App is awful

*2018-07-21*

I’ve been a subscriber for a few years now & keep vainly hoping that they might get around to actually having an app that would at least let you read the magazine I’m paying for, but no such luck. I’m currently stuck in the latest mag & no matter what I do I can’t get back to the menu, let alone read the previous which is what I’m trying to get to. You cannot navigate easily in this app, it crashes, freezes, it’s just not usable and is possibly the worst mag app I’ve ever had the misfortune of using - don’t do it, buy Bikes Etc or Cyclist as they are SO  much better (which is a shame as the mag itself is good)

### 1/5 — App is hopeless

*2018-06-04, version 3.16.5*

As much as I love the magazine, I am unable to view an issue properly as an existing subscriber. It takes ages to stabilise, if at all, shifting left and right and changing from low to high res. Please address this problem before I cancel my subscription. Other magazines I subscribe to by the same route are faultless.

### 1/5 — Great magazine poor app

*2018-04-05, version 3.16.1*

Cant get app to work. Won’t connect to App Store. Shame.

## Most critical reviews (10 lowest-rated)

### 1/5 — Why do I need to Login?

*2022-09-07*

Deleted the app as you can’t look at the current issue before I buy. And no I don’t want to subscribe. Really?

### 1/5 — Magazine let down by the app.

*2022-09-05*

The app does not allow for an issue to be read without an internet connection present. I use the app to read when away from internet. And can’t open the app. 
And reading the articles once out of internet is unstable and slow. 
Yes I do download for offline purpose. 
Very disappointing and a bad reflection on the publication itself.

**Developer response:** Thank you for getting in touch. Apologies you're having trouble with your App offline, if you would get in touch via this form https://www.immediateapps.co.uk/digital-contact-form/ we can advise you regarding this issue. Many thanks

### 1/5 — Absolute rubbish

*2022-04-12*

Logged me out after paying a subscription and cannot get password reset. Poor service all round and I still get offer so my e mail every week. Gone back to magazine subscription but not received that yet !! Don’t bother

**Developer response:** Hi there, we're so sorry to hear you have lost access to your issues. Can you please confirm you've registered your email address inside the app, if the email address has not been registered this will be why the password reset is not working. If you continue to experience problems please email us at appsupport@immediate.co.uk and we will be able to help your further. Many thanks

### 1/5 — Worked fine for years now doesn’t

*2022-03-31*

App has been fine for years, but now shows my CP subscription as Match of the Day magazine. Delete and reinstall solved the problem for about 10 minutes then all issues reverted to MOTD. Email to support was not answered. Not great. Update - now reverted back to CP magazine. Latest update is a car crash of an app. What used to be a reasonable experience is a laggy mess. Page turns cause a blank page for a short period, intrusive toolbar.  And really black text on a dark grey background ?

Final straw in a ever decreasing quality app. Subscription cancelled

**Developer response:** Hi there, we are so sorry to hear of the problems you are having. Can I confirm the support email address you contacted was appsupport@immediate.co.uk? Please could you send screenshots of the issues you are experiencing in the app with details of the device you are using to this email address and our team will be able to investigate this for you. Many thanks

### 1/5 — App is worst ever

*2021-07-26*

I’ve subscribed for years but over time the design of the app had diminished dramatically. They’ve now reached the point where the app is annoying and unusable. They want to sell you other publications. Currently, they’ve now cluttered up my library by including their magazine “Match of the Day” which I have no interest. The result is a library completely cluttered with no way to remove them.

To top it all off, their support offers no way to contact them.

After all this time, I just cancelled. Their management is apparently clueless and arrogant. Look at the dates of my comments and their response. They’re not the least bit interested in helping customers. I even went to their Facebook page to complain and they never responded. Take your money elsewhere. Cycling Plus is now run by losers and rip-off artists.

**Developer response:** We are very sorry that you do not like the new format. We carried out a lot of user testing before making this change and we feel that this solution offers the best reading experience for customers across all of the different screen sizes on Apple devices. If you would like to give feedback on a specific feature please feel free to contact us using the in-app support form. We will check the information in the FAQ and make sure it is up to date. We will also pass on your feedback to the apropriate people - we are monitoring our customers' reaction to the new format carefully at this time and will consider all suggestions equally.

### 1/5 — Worked for a while now rubbish.

*2021-04-24*

I’ve been a subscriber for a long time and have noticed this app getting worse to use for a while now. The updates have note changed the poor performance of paging through the magazine very slow. I have tried to contact the magazine subscription but have had no answer from them. They keep on filling my library with match of the day magazine which I do not subscribe to.

### 1/5 — Good magazine, pity cant see it

*2021-04-23, version 5.6.7*

All my cycling plus issues seem to have been replaced by match of the day.

### 1/5 — Showing Match of the Day

*2021-04-18*

App is now broken. Only shows MOTD magazines in the library. Telephone support 100% useless, eventually told to submit online form - no answer as of yet. 

Apple confirmed the server app refers too (owned by app developer) is empty.

### 1/5 — Match of the Day Magazine?!

*2021-04-18, version 5.6.7*

Good magazine, poor app -  now changes all my issues to Match of the Day Magazine!? Support don’t respond. Extremely frustrating!

### 1/5 — Was great, now crashing all the time and I can't get help

*2020-07-16*

I've enjoyed this magazine app for a couple of years, but it has recently started crashing when I open articles.

It may be that my iPad is getting on a bit, but when I emailed the address on their website to get some help it got bounced back.

In this day and age, that is not acceptable.

If I can get some help, I'm likely to flip my score.

## Most praised reviews (10 highest-rated)

### 5/5 — The best

*2020-09-15*

Especially for product reviews.

### 5/5 — Easy to use

*2020-05-16*

Like this app. As a viewer it’s really easy to read and look at the pictures which is essential for a magazine app. Simple and functional

**Developer response:** Thanks for your feedback and great to hear you're enjoying our digital edition :)

### 5/5 — Well researched articles

*2018-12-18, version 5.3.7*

Cycling plus articles are well research, as result my only source of credible cycling material

### 5/5 — Best recommended reading materials ever had

*2018-01-07, version 3.16.1*

Strongly recommend to anyone with intention to ride or know more about it before spending on bikes & parts

### 5/5 — Best for cyclist

*2017-12-16, version 3.16.1*

Anything you need to know about cycling

### 5/5 — Too Easy

*2017-12-07, version 3.16.0*

My first electronic magazine subscription. Won't be my last.

### 5/5 — Good reading

*2017-11-30, version 3.15.0*

This magazine fits my needs well and reported problems with the app seem to be fixed.

Great content, reliable app, good subscription

### 5/5 — I challenge you to find an issue that doesn't have something for you!

*2017-10-11*

Every issue manages to have at least something that I'm interested in. This could be a quick training titbit a tip on diet or a feature article on something a little more elaborate. I look forward to each issue

### 5/5 — Cycling mag

*2017-10-05, version 3.14.0*

Excellent mag and very user friendly app. Highly recommend

### 5/5 — The best cycling magazine!

*2017-10-03*

Love this magazine, great articles and advice for every level of rider. Tons of reviews about new products and equipment.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*