# Cylance Mobile Security — Device & Wi-Fi Protection > Mobile security app offering device and Wi-Fi protection with threat alerts. (iPhone/iPad app by Cylance, Inc..) - Source: https://appshunter.io/ios/app/cylance-mobile-security/id1466086359 (this page in markdown: same URL + `.md`) - Developer: [Cylance, Inc.](https://appshunter.io/developer/1377794618) - Category: Utilities, Productivity - Price: Free - Rating: 3.13/5 from 32 App Store ratings · 24 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 51 MB - Languages: English, German, Hebrew, Japanese, Korean, Chinese, Spanish, Chinese - Released: 2020-01-13 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cylance-mobile-security/id1466086359/reviews.md ## What is Cylance Mobile Security? Cylance's Smart Security for Consumers is designed to protect you and your private information from threats on your device by sending you alerts and recommended actions to better protect yourself. Cylance Mobile Security is available to all customers of Cylance Smart Antivirus free of charge. Simply log into your account on the Cylance website to activate this application. ## Key features - Device protection - Wi-Fi protection - Threat alerts - Recommended security actions - Privacy safeguarding ## Recent user reviews (10 of 24) All indexed reviews: https://appshunter.io/ios/app/cylance-mobile-security/id1466086359/reviews.md ### 1/5 — Will not activate *2022-08-18, version 4.13.3* Tried opening the link it emailed in 3 different mobile browsers. None will activate it. ### 1/5 — Dashboard no longer works and End of Life *2022-08-09, version 4.13.3* I had Cylance Mobile Security with my Cylance Antivirus for Home subscription, covering over 10 devices: iPhones iPhones, Android tablets, Mac laptop, and 2 Windows laptops. I had a subscription for almost 3 years and worked well. However, all mobile devices disappeared from the dashboard over 6 months ago. I reported the problem to Cylance tech support twice, and I was told they were aware of the problem. Plus, Imread an independent article stating that Blackberry was retiring their Home/Personal subscription offering as of end 2022. So, I terminated my automatic renewals of Cylance. Cylance was a top performer and very advanced when it came out in 2012. Blackberry acquired it in 2019 and basically killed it. ### 1/5 — Will Not Activate on Mobile Device *2022-08-09, version 4.13.3* When I try, I consciously get the error “something went wrong.” The Mac version doesn't work much better for me. ### 1/5 — Discontinued? *2022-05-12, version 4.13.3* Cylance is not compatible with windows 11. Got a new laptop as a gift withWindows 11 tried to download the cylance that I had on my other laptop that had windows 10. Won’t do it. Turns out it’s not compatible. There’s no number to call. For support Nobody responds to any of those technical emails you sent. They have no problems taking your money. And while trying to find someone to talk to y about the fact that they took my money for the next 3 years, and Now I can’t use it. I found a bunch of articles that Cylance was discontinued ### 2/5 — Issue with Mobile *2022-03-28* When you add a device (Mobile Phone), itdoesn’t work. ### 1/5 — Can’t Activate *2022-03-09, version 4.13.3* Desktop version is great. However, mobile version won’t activate. ### 5/5 — Blackberry security is back! *2021-11-02* So far so good. Make sure you switch your iPad to mobile version if you’re using the desktop browser in your iPad. Otherwise when you use IOS desktop browser it will not work. Must use iPad mobile browser. ### 3/5 — iPad install issue *2021-09-25* Will not install on my iPad. Strike 1 ### 2/5 — Does not work On iPad despite multiple attempts *2021-04-11, version 4.13.3* I would love to love this app because it works very well with my other mobile devices but iPad. I asked the support team to help me out but they gave me the same instructions over and over expecting that the result will change.. Activation does not work regardless of browser. I had to erase content (thank goodness the iPad is still brand new so it wasn’t much a problem) and still it doesn’t work. I hope BB can make an effort to truly fix this issue. ### 4/5 — Problèmes d’installation... *2020-12-24* J’ai aussi été obligé d’utiliser Edge pour l’activer sur mon iPad Pro... I had to use Edge to activate it... I’m lucky someone mentioned this... there is no mention of this on Cylance website. Not a good start :-( ## Frequently asked questions about Cylance Mobile Security ### What does Cylance Mobile Security do? Cylance Mobile Security is designed to protect your device and private information from online threats. It provides alerts about potential dangers and suggests actions you can take to improve your security. ### How do I get Cylance Mobile Security? Cylance Mobile Security is available free of charge to all customers of Cylance Smart Antivirus. You can activate the application by logging into your account on the Cylance website. ### Is Cylance Mobile Security free? Yes, Cylance Mobile Security is provided free of charge to existing customers of Cylance Smart Antivirus. There are no additional costs to activate or use this mobile security application. ### What kind of threats does this app protect against? The app is designed to protect against threats on your device and while using Wi-Fi. It aims to safeguard your private information from various online dangers by providing alerts and recommended actions. ## Version history (last 2 releases) ### 4.13.3 — 2020-06-29 Performance upgrades and bug fixes. ### 4.11.1 — 2020-01-14 No release notes. ## Apps similar to Cylance Mobile Security | App | Rating | Price | Category | | --- | --- | --- | --- | | [Firewalla](https://appshunter.io/ios/app/firewalla/id1180904053) | 4.5 (709) | Free | Utilities | | [JumpCloud Password Manager](https://appshunter.io/ios/app/jumpcloud-password-manager/id1641676503) | 4.0 (6) | Free | Utilities | | [Xcitium SecureInternet Gateway](https://appshunter.io/ios/app/xcitium-secureinternet-gateway/id1306592227) | 3.4 (17) | Free | Utilities | | [HackerTracker](https://appshunter.io/ios/app/hackertracker/id1021141595) | 4.1 (42) | Free | Utilities | | [Evo Authenticator](https://appshunter.io/ios/app/evo-authenticator/id1441463618) | 3.9 (21) | Free | Utilities | | [FortiExplorer](https://appshunter.io/ios/app/fortiexplorer/id1157004084) | 2.4 (58) | Free | Utilities | ## More apps by Cylance, Inc. - [Cylance Mobile Dashboard](https://appshunter.io/ios/app/cylance-mobile-dashboard/id1468899371) All apps by Cylance, Inc.: https://appshunter.io/developer/1377794618 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*