# Cylinder Health — user reviews > 56 indexed App Store user reviews of Cylinder Health by Vivante Health, Inc., rated 3.80/5 from 110 ratings. - Source: https://appshunter.io/ios/app/cylinder-health/id1350680801/reviews - App overview in markdown: https://appshunter.io/ios/app/cylinder-health/id1350680801.md - Rating breakdown: 5★ 71 · 4★ 5 · 3★ 2 · 2★ 3 · 1★ 29 ## What do users think of Cylinder Health? Overall sentiment: mixed **Pros** - 👍 Easy to use and navigate - 💡 Excellent educational content - 👩‍⚕️ Helpful health coaches and dietitians - 📊 Great resource for digestive health - ✨ Personalized advice and care plans - 🔬 Fascinating gut biome testing - 🍎 Useful recipe library - ✅ Easy to track symptoms - 🤝 Supportive care team - 💯 Life-changing results **Cons** - 🐛 App crashes frequently - 🚫 App not working after updates - 😵‍💫 Difficult to navigate and cluttered - ⏳ Long wait for gut biome test results - 📱 App pages don't fit screen - 🔒 Unable to delete account - 📧 Spam calls after signing up - 🎶 Stops music playback - 🍽️ Cumbersome food logging - 🔄 Issues with password reset and login **Commonly reported bugs** - App doesn't scroll on health page - App crashes after login - App freezes on startup - App pages don't fit on screen - Login not working, spins endlessly - Cannot delete account due to unminimizable keyboard - App not opening after installation - App crashes frequently - Cannot pair GIMate device - Green days not showing on calendar **Most requested features** - Allow audio from other apps to play - Improve food logging functionality - Ability to import data from other food apps - Allow users to add custom dishes easily - Fix account deletion process - Improve app performance and stability - Ensure app pages fit all screen sizes - Fix login and registration issues - Improve calendar tracking for symptom-free days - Allow pairing with GIMate device ## Newest reviews (13 of 56) ### 3/5 — Room for improvement *2026-06-02* I’m not able to see my texts when sending a message to the Care Teams. I think this app needs an update. It’s also not as responsive to touches. I do like the ability to schedule appointments with the Care Teams and read useful articles. ### 2/5 — App doesn't work after update. *2025-09-26, version v9.13.0* At the "tell us about your general health" page, the app won't scroll down so that you can go to the next option. I will change this review if the bug gets fixed and I am able to use the app. ### 5/5 — loving it so far *2025-05-07, version v8.0.65* Recieved meals for free using this app. My dietician has helped me so much! ### 5/5 — Easy to use app with great resources *2025-05-07* I find this app very easy to use and it has so many great resources. I love the library of recipes! My family is always excited to try a new one out. It’s also super easy to chat with my dietitian and health coach at any time. The other day I was able to send my dietitian questions while I was grocery shopping and it was so helpful! I feel like staying on track is so much easier with this app. ### 5/5 — Easy to track *2025-05-07, version v8.0.65* Generally easy to use and track symptoms which made my appointments with my health coach super productive! ### 5/5 — Good app *2025-05-05, version v8.0.61* Helpful information ### 5/5 — Feeling better already *2025-05-05, version v8.0.61* This is a must for anyone dealing with digestive health problems. Easy to use, helpful experts and engaging content. I’m feeling so much better. Thank you! ### 5/5 — Impactful *2025-04-23* Cylinder has given me an opportunity to manage my condition in a way that’s meaningful… finally! I’ve gone to doctors again and again, tried numerous meds, and ultimately have been left unsure any of the suggestions or drugs were doing anything. Cylinders app and care team helped me feel better, find a support system that met me where I am at on my health journey and I truly began to see change. Thanks! ### 5/5 — Highly recommend *2025-04-18* Absolutely love Cylinder. App is easy to navigate and my care team actually cares about ME. Highly recommend to anyone dealing with digestive issues- it’s been a game changer. ### 5/5 — Director *2025-03-25* It’s incredible how much information you get about your health through your gut. Cylinder has made it easy to understand where my heath stands by offering me access to both a health coach and dietitian to walk me through results and come u with a customizable care plan specific for my microbiome. ### 5/5 — I finally feel comfortable talking about my stomachs issues with this app *2025-03-25* Im very self conscious discussing bathroom issues, even though I get an upset stomach after most meals especially when eating at a restaurant. I figured out what ingredients are causing it with the app and a free biome test they sent me ### 5/5 — Much better than expected *2025-03-24* I’ve had GI issues since my mid-30s which escalated early last year to multiple doctor visits, 2 invasive procedures and a prescription medication (that didn’t work). Not only did none of the appointments help, I paid literally thousands of dollars. I joined Cylinder and was admittedly skeptical. Frankly, I didn’t think an app with a GI team could help, especially if gastrointestinal doctors couldn’t. Boy was I wrong. I started with some pretty simple things like tracking food and symptoms and had an appointment with a GI specialist registered dietitian. After that first appointment I left feeling like it was the first time anyone had ACTUALLY listened to me and approached my issues with actual curiosity. It wasn’t that feeling you get when you know a doctor is just looking to put you on medication because they don’t know what else to do. She asked me to keep tracking for a week and we would start to try and uncover foods or ingredients that may be causing my stomach problems. Fast forward 3 weeks and a couple of appointments and we were able to identify 2 “triggers” that have been causing 99% of my issues. I was shocked. I really wish I would have found Cylinder years ago (or at least last year before I wasted $4000 in deductibles) because I feel like a new man! ### 5/5 — I feel so much better *2025-03-24* The app is easy to use and was paid for by my employer. I was able to quickly meet with a dietician who assessed my symptoms and designed a care plan that led to me feeling better than I have in over ten years. ## Most critical reviews (10 lowest-rated) ### 1/5 — Once you sign up, telemarketing *2025-07-25, version v9.4.0* Within the first day after signing up with this app I’ve received spam calls once an hour. ### 1/5 — Beware! App is not useful and the service is frustrating. App not allowing me to delete my account. *2025-04-26, version v8.0.61* Beware! App is not useful and the service is frustrating. App not allowing me to delete my account. I’ve tried many times and even sent feedback to no avail. ### 1/5 — If I could give zero I would *2025-03-18* Had my daughter take the gut health test. When it was time to go over the results with one of the gut health “experts” we were told anyone younger than 18 was not permitted to take the test. My daughter is 17. As if that wasn’t disappointing enough, the very next day I received a phone call from a Cylinder rep - I’d describe as “Karen”threatening to deactivate my account if any of the gut health survey I took was not my own personal information but my daughter’s. I was in shock. That was so unnecessary getting a phone call from the Cylimder App police threatening to deactivate my account. So unprofessional. There’s plenty of gut health kits out there. Don’t waste your time with Cylinder. **Developer response:** Hi, we’re sorry to hear that you were disappointed by your experience with Cylinder. Our product is only intended for use by adults, 18 years or older, as stated in our Terms of Use, which must be accepted before you create an account. We are strongly committed to providing health information that is safe, accurate, and within our scope of practice. The representative who called you offered you the option to create a new account with your own health information to ensure that all of the information in your account was accurate and relevant to your personal care. ### 1/5 — Not user friendly *2025-02-18* Tracking food is a pain in the bum, It would be nice just to record what you eat when you want, instead of going to recommended lists to choose from and then taking you to servings and nutritional pages to fill out. It’s unnecessary to me and takes to long in my opinion. I can’t even join challenges which again you need to record what you eat. And recipes! I try to add a my own dish and you can’t list all the ingredients at one time in the same place but you have to list them individually, also when you list everything you will get a pop up of foods/recipes to choose from, for example when I try to add my homemade chicken & vegetable soup, I get all kinds of soups that I can possibly choose from like Mary’s chicken & bone broth soup. Who is Mary and why would I select that? I want to add my own Soup but you can’t advance to the next page without choosing something they have already listed. It’s aggravating to say the least! **Developer response:** Hi - thank you for your honest review of the tracking food feature, we apologize it has not met your expectations. We've passed on your feedback to the team to take into consideration for future improvements to the feature. ### 1/5 — Can’t delete account *2025-02-10* Well they give you a page to delete your acct. but you have to leave a comment as to why. The only problem is you can touch everywhere to try and minimize the keyboard to get to the delete button but you can’t minimize it. They also seem not to reply to support requests to delete the acct. which is what you’re supposed to do according to there TOS. Very disappointing. ### 1/5 — Unusable is an understatement *2025-02-10* Everything about this app is horrible. The information is so vague and repetitive and cluttered. I don’t think it’s humanly possible to read all of their information and even if you did it’s a lot of opinions and repeating themselves. Their gut biome test takes more than a month and is super vague. They want to video chat with you which is weird and annoying I can’t possibly trust that they wouldn’t be wasting my time entirely after using their app. Logging is hard and cumbersome. Their food log is not realistic. And looking at your overall data is impossible. Also don’t open any pop ups or you’ll have to force close the app. ### 1/5 — Doesn’t allow me to sign in or register *2025-01-11, version v8.0.26* This is something offered through my job and I’m not able to access it. I tried last year and I tried again this year and it still doesn’t work. Very disappointing. ### 1/5 — Nonfunctional App *2024-08-12, version v8.0.9* I have contacted Customer Support for this issue and had to retake the welcome quiz. Was sent a link from Cylinder, downloaded the app, and app freezes immediately when clicked on. ### 1/5 — App is unusable *2024-08-07, version v8.0.9* I was excited about this benefit- but the app doesn’t work. It doesn’t fit on the screen so I can submit text, it only opens 10% of the time- I’ve deleted and downloaded it 4 times. It’s the worst app I’ve ever used. ### 1/5 — Can not get the app to open *2024-07-29, version v8.0.2* I have uninstalled and reinstalled yet the app will not open. I have reached out for app help with no results ## Most praised reviews (10 highest-rated) ### 5/5 — Great app with excellent educational content *2026-03-19* I really love this app. The educational content is top notch, and it’s clear a lot of thought went into making the information useful, engaging, and easy to understand. The app is also very easy to navigate, which makes the overall experience smooth and enjoyable. My only complaint is that whenever I open the app, it stops my music or audiobook. I really wish audio from other apps could continue playing while I’m using it. Other than that, it’s a great app and I’ve had a very positive experience with it. ### 5/5 — Great Resource *2025-09-22* I am able to work with Cylinder through my healthcare insurance and I am totally satisfied. Rachel was a great help working with me on my issues, and Johanna has continued helping me to feel better and giving me the knowledge I need to be healthier. ### 5/5 — Access to dietitian and health coach at your finger tips *2025-07-16* This is an amazing benefit! My dietitian and health coach really know me and give me advice that works! I’ve learned so much about what works for my body and I’m able to eat meals out without even thinking about my digestion! ### 5/5 — Great resource and app and even better coaches and dietitians *2025-07-15* This is a cool app and I have really enjoyed that this is provided to me via our company healthcare package. The gut biome test and learning about all of that has been fascinating. I have 2 awesome resources as well that have been helping me along my journey to get healthier. A coach to help me focus on instances to my success and a dietician that has really helped me to think about how I can make better choices. Both has been a great resource and motivation along my path. ### 5/5 — Great app *2025-07-09, version v9.1.0* Love the app ### 5/5 — Helped me out greatly *2025-06-13, version v8.0.77* Dietitian showed me some key changes, easy to make but clutch to feeling better. Gut health test was cool too ### 5/5 — Holistic gut health *2025-06-06, version v8.0.77* The work I’ve done with my Cylinder dietitian and health coach have been life changing. I understand my digestion better and I feel better in every way, including mentally! ### 5/5 — Easy to use! *2025-05-23, version v8.0.70* This app is so easy to use and helpful! The care team that comes with this service is bar none! ### 5/5 — Easy to use *2025-05-13, version v8.0.65* I love how user friendly the app is! Everything is very clear and easy to find! On top of this I love my health coach!! She’s the best ### 5/5 — Helpful! *2025-05-07, version v8.0.65* The Cylinder app and program has been incredibly helpful for me and my digestive health journey. There are lots of resources and guidance in the app to help in multiple areas like nutrition, mindfulness, and tracking my symptoms. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*