# Cync (the new name of C by GE) — Official Cync App

> Smart home control app for Cync and C by GE devices with enhanced personalization. (iPhone/iPad app by GE Lighting, Inc..)

- Source: https://appshunter.io/ios/app/cync-the-new-name-of-c-by-ge/id1082828238 (this page in markdown: same URL + `.md`)
- Developer: [GE Lighting, Inc.](https://appshunter.io/developer/1467810771)
- Category: Lifestyle, Productivity
- Price: Free
- Rating: 4.57/5 from 178,590 App Store ratings · 1,023 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 341 MB
- Languages: English, French
- Released: 2016-02-19
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cync-the-new-name-of-c-by-ge/id1082828238/reviews.md

## What is Cync (the new name of C by GE)?

Control Cync and C by GE products with one game-changing app, powered by Savant—featuring a user-friendly home screen and navigation and a more personalized experience. It’s time to Experience Life in Cync.



What’s new?
 
The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. The innovative features include: 


Enhanced personalization:
•	Add photos of your devices and rooms for easy identification and a more personal experience. 
•	Enjoy the dynamic home screen that changes to put your most used products at your fingertips


Dark theme option
•	It’s back. Change the app interface to dark for easier viewing—especially late at night.


Our patented TrueImage technology
•	Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home.
Advanced color control
•	Add RGB values to match your light color with your paint or décor. 
•	Use the double color wheel to pinpoint the perfect color for your space.


Group devices within Rooms
•	Add products to a group within a room to give you more control of your devices without creating new rooms in the app. Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control.
Improved stability and speed
•	Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app. 



What can you do with the new Cync App? 
•	Set a light schedule so you never come home to a dark house
•	Change the colors or your space without painting
•	Create multiple profiles and share control with more than one person at a time
•	Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more.
•	Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely.
•	Keep your current C by GE products and connect them seamlessly with Cync products.
•	With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.

Voice compatibility
Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed. 



New Cync products:
Want to build onto your smart home? Add these new products to your home and control everything through our new app. 



Outdoor Smart Plug
•	Extend smart control to your great outdoors. Want to activate the perfect patio with one touch? Add this all-weather product to your outdoor string lights and water features.



Indoor Smart Camera 
•	Keep an eye on your home from anywhere. With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work. 

For more information about the new Cync App or other products, visit GELighting.com/cync

GE is a trademark of General Electric Co. Used under trademark license.

## Key features

- Personalized home screen and device photos
- Dark theme option
- TrueImage technology for color experimentation
- Advanced color control with RGB values
- Group devices within rooms
- Set light schedules
- Voice control compatibility (Alexa, Google Assistant)

## Chart rankings

- #88 in Top Free · Lifestyle (US App Store)

## What do users think of Cync (the new name of C by GE)?

Overall sentiment: neutral

**Pros**

- 🚀 Easy setup
- 🎨 Variety of color options
- 👍 User-friendly app
- 💡 Customizable settings
- 🔒 Secure app

**Cons**

- 🐛 Frequent disconnections
- 🔍 Confusing UI
- ⏱️ Slow response times
- 🔌 Compatibility issues
- 🤔 Lack of advanced features

**Commonly reported bugs**

- App freezing
- Lights turning on/off randomly
- Inability to control grouped lights
- Verification email delays

**Most requested features**

- Scheduling options
- Improved Alexa/Google Home integration
- More color presets
- Apple Watch support
- Brightness control for effects

## Recent user reviews (10 of 1,023)

All indexed reviews: https://appshunter.io/ios/app/cync-the-new-name-of-c-by-ge/id1082828238/reviews.md

### 5/5 — This is the best app

*2026-08-25, version 6.23.2*

This is the best

### 1/5 — friction points

*2026-08-25, version 6.23.2*

not a fan of the experience of having to log back into an app to change my lights. there’s friction is that part of UX

### 1/5 — Log in

*2026-08-25, version 6.23.2*

Shouldn’t need a log in to use a lightbulb.

### 4/5 — Good app for a random Target Splurge

*2026-08-25, version 6.23.2*

Randomly shopping with my girlfriend in Target. I’ve been wanting the lights the put behind my TV. Pretty easy setup across the board and the app is pretty simple to navigate and try different lighting.

### 4/5 — Works really well

*2026-08-24, version 6.23.2*

Cync works great, but it is not intuitive programming routines

### 3/5 — Be patient while setting up devices.

*2026-08-23, version 6.23.2*

The system works but you must be patient while setting up devices.  From my experience the Cync app crashes.  Two lights will connect flawlessly and then a third identical device will not connect.  Then you have to reset the device and try again.  Updates sometimes work and sometimes just spin forever.  Speed up setup and then I give it 5 stars.

### 5/5 — PLEASE ADD A WIDGET OPTION

*2026-08-23, version 6.23.2*

I’ve had Cync for over 4 years in my room and it works pretty well never really had any issues at all BUT it is super annoying when i turn off the light with my phone at night and then in the morning i forget and im in a rush so i just think it would be super convenient to have a widget option that i could add to my home screen but aside from that its a great system!

### 2/5 — Good but not great

*2026-08-23, version 6.23.2*

Good app but a lot of the settings I want to use are in odd, non intuitive, places.

### 1/5 — Constant interface failure and non intuitive interface

*2026-08-23, version 6.23.2*

BOOOOO

### 5/5 — Best in the west

*2026-08-23, version 6.23.2*

Works great even connect’s to Alexa, You say good night the light go off, You say let there be light and turns on the lights … great for kids and adults best fit for family homes, games etc….

## Frequently asked questions about Cync (the new name of C by GE)

### What does the Cync app do?

The Cync app allows you to control Cync and C by GE smart home products, including lights, plugs, and cameras. It offers features like personalized home screens, advanced color controls, device grouping, and scheduling for a more convenient smart home experience.

### What are the key features of the Cync app?

Key features include a personalized home screen with device photos, a dark theme option, TrueImage technology for experimenting with light colors, advanced color controls with RGB values, the ability to group devices within rooms, and setting light schedules. It also offers voice compatibility with Amazon Alexa and Hey Google.

### Is the Cync app free to use?

Yes, the Cync app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description, indicating a free monetization model.

### What devices are compatible with the Cync app?

The app is designed to control Cync and C by GE products, including smart bulbs, smart plugs, and indoor smart cameras. It also allows seamless connection with existing C by GE products.

### How can I use the Cync app for my smart home?

You can use the Cync app to set light schedules, change the color of your space without painting, create multiple user profiles to share control, set specific scenes like a sleeping scene, and monitor your home with the indoor smart camera. It also allows control of outdoor devices like holiday lights with the outdoor smart plug.

## Version history (last 5 releases)

### 6.23.2 — 2026-06-08

Added customization functionality to our new wire free keypad dimmers.

### 6.23.1 — 2026-05-22

Exciting new wire free keypad added to Cync ecosystem and minor bug fixes.

### 6.23 — 2026-05-05

Exciting new wire free keypad added to Cync ecosystem and minor bug fixes.

### 6.22.3 — 2025-12-11

Minor bug fix for some users when logging in who are presented with a black screen.

### 6.22.2 — 2025-11-19

Bug fixes and enhancements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
