# Cynch Driver — user reviews

> 28 indexed App Store user reviews of Cynch Driver by Amerigas Propane Inc., rated 2.10/5 from 57 ratings.

- Source: https://appshunter.io/ios/app/cynch-driver/id1496862875/reviews
- App overview in markdown: https://appshunter.io/ios/app/cynch-driver/id1496862875.md
- Rating breakdown: 5★ 13 · 4★ 1 · 3★ 0 · 2★ 10 · 1★ 33

## Newest reviews (9 of 28)

### 1/5 — Driving with many propane tanks for business is both dangerous and illegal

*2020-11-11, version 1.3*

If you pick up a leaking propane cylinder from customer, it can suffocate you in your car.

### 1/5 — Sign on to app

*2020-10-14, version 1.3*

I had to order thru a Facebook advertisement   The app I downloaded does not work says my email is no good after I already set it up. Fix the app

### 1/5 — Can not log in

*2020-09-22, version 1.3*

I also log in fine on the website, but the app says I do not exist.

### 1/5 — App doesn’t recognize email

*2020-08-22, version 1.3*

As other review said app does not accept email that I purchased with on line.

### 1/5 — Worthless app

*2020-08-06, version 1.3*

I logged into the website and ordered my exchange without any problem. Attempted to log into the app but it states that my email doesn’t exist. Pretty much a useless app at thus time.

### 1/5 — Email does not exists

*2020-07-20, version 1.3*

As many have stated.

### 1/5 — Unsuccessful email recognition

*2020-05-23, version 1.0.2*

I logged in via the website without any problems. The app says my email does not exist. Hopefully it’s just a small bug that needs to be fixed, otherwise this app is worthless.

### 1/5 — Help!

*2020-05-11, version 1.0.2*

Just downloaded app but can't create an account. Only options are to login in or forgot password. How do I create an account and how do I contact someone for help?!

### 1/5 — Fix the app

*2020-04-01, version 1.0.1*

I just signed up and  ordered my first propane and the app is worthless. It dose not recognize my email address. Hoping the propane delivery is better than the app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t enter insurance expiration I’m ready to work

*2025-08-09, version 3.11*

Can’t enter insurance expiration I’m ready to work

### 1/5 — Signed up for the app and nothing

*2024-05-30, version 3.10*

Signed up and submitted all my info then they have approved everything and took forever to set up an in person appointment. Finally when there was an appointment available they rejected my application for no reason. Absolutely amazing 👎

### 1/5 — Horrible app and company

*2023-07-03, version 3.9*

I applied a few months ago . And the app said I needed an interview. Nothing happened. I called nada, I did talk to one person but they just kept telling me they would send an email to hiring city manager . They were powerless.
Since then no response. Fix this app and hire more effective help

### 1/5 — App does not work

*2021-11-26, version 2.6*

After creating an account through the web, and then going to the app, it says “email does not exist”. Useless app

### 1/5 — Doesn’t recognize my email address

*2021-08-08, version 2.5*

I created an account online and then installed the app. Once installed, I tried to login to the app and it errored out with email address does not exist.  What gives?

### 1/5 — No email address recognition.

*2021-07-22, version 2.5*

I’d give this so far less than one star. No email recognition for some reason. Propane taxi was perfect. This is not.

### 1/5 — App won’t recognize email address and won’t allow me to log in.

*2021-05-16, version 2.3*

App won’t recognize email address and won’t allow me to log in.

### 1/5 — Email

*2021-04-24, version 2.3*

Does not recognize my email. Unusable!

### 1/5 — Can’t Sign In

*2021-04-12, version 2.3*

I just registered and it tells me my email address is invalid

### 1/5 — Fix the App

*2020-11-11, version 1.3*

I already ordered from Facebook. I then downloaded the app. Tried to log on to the app however the app doesn’t recognize my email or password. Please fix this useless app.

## Most praised reviews (9 highest-rated)

### 5/5 — Where is the Consumer app?

*2021-09-30, version 2.6*

I’m sure this is good for drivers, but what about the consumer!? It’s useless to us… Website on mobile has no working credit card number field either, need to use the desktop version.

### 5/5 — This app is for drivers, not regular customers

*2021-06-19, version 2.4*

I ordered through Cynch.com and figured I’d see if they had an app. Sure enough, I found this one. I tried to login, but it said my email address didn’t exist. I checked the reviews and noticed many others were having the same issue. Then I realized this app isn’t meant for consumers. This is the app used by the delivery drivers. Folks, please take a second to realize the app works perfectly fine only if you’re a driver for Cynch. This is not for customer login. Finally, Cynch, you gotta label this app better. It’s clearly confusing everyone. Rename it or add a noticeable statement in the description. Do something!

### 5/5 — This app is not for consumer. For the drivers!

*2020-09-30, version 1.3*

Please know what you are reviewing. This app is not for purchasing. It’s for hired drivers.

### 5/5 — Easy to get started

*2020-03-19, version 1.0*

It was easy to download and sign in with my email / password once I was hired

### 2/5 — Sign up issue

*2025-07-04, version 3.11*

The app gives problems when trying to register. For instants when trying to input insurance information it doesn’t allow me to enter the cancellation date of the policy.

### 2/5 — Updates Needed

*2021-10-27, version 2.6*

This is awful compared to previous Propane Taxi app for drivers. There are no maps of the entire route, no list of stops showing customers/addresses you will be going to. No option to skip a stop and go back or reorder your stops. Inaccurate tank counts at the start of a shift leaves drivers short tanks to complete their route- This happens when there are customer service swaps. I do like that it shows a tally of your hrs/tanks/stops per shift, mileage would be nice to see too though…

### 2/5 — App needs work

*2021-01-12, version 2.2*

My email exists for my computer but not for the app?

### 2/5 — Can’t sign in

*2020-11-18, version 1.3*

As others have stated you cannot sign into your account

### 2/5 — Bill

*2020-11-15, version 1.3*

I too have been trying to reorder my propane but the app site says my e-mail doesn’t exist.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*
