# Cynergy Bank Mobile Banking — Banking on the go simple &safe > Mobile banking app for personal and business accounts with secure transaction management. (iPhone/iPad app by Cynergy Bank plc.) - Source: https://appshunter.io/ios/app/cynergy-bank-mobile-banking/id1556024375 (this page in markdown: same URL + `.md`) - Developer: [Cynergy Bank plc](https://appshunter.io/developer/1078657613) - Category: Finance - Price: Free - Age rating: 17+ - Requires: iOS 15.6 · 99 MB - Languages: American English - Released: 2024-05-30 - Data updated: 2026-08-22 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cynergy-bank-mobile-banking/id1556024375/reviews.md ## What is Cynergy Bank Mobile Banking? Now you can perform most day-to-day personal* AND business banking** tasks via a single app: minimising to login to a computer for Online Banking or calling our Customer Service team, including: • View and manage personal* AND business bank accounts in the same app with easy switching between the two types • Login using biometric authentication or a PIN • Enhanced support for PIN recovery, with options to reset or recover forgotten PINs • Add and manage payees for future transactions • Set up scheduled payments for better financial planning • Support for international payments • Business banking support! Single (straight-through) and multi-director approval workflows for: - Domestic business payments - Internal transfers - Withdrawals from business accounts - Creating and managing Standing Orders • Set up alerts and notifications for activity on your account(s) • App exclusive! if you have a Fixed Rate Bond, you can set your maturity instructions • View loan and mortgage accounts (read-only) ACCOUNT SUPPORT * Personal Banking accounts supported by the app: Online Easy Access Account, Online Notice Saver, Online ISA, Fixed and Variable Rate Cash ISA, Fixed Rate Bonds. ** Business Banking accounts supported by the app: Business Current Account (BCA), Cynergy Business Current Account (CBCA) and Business Saver (BSA). TO RUN THE APP, YOU NEED: • A smartphone or tablet running iOS (see the Information panel on this page for details) • To be a registered user of Online Banking. Details of how to register for Online Banking are on our website. • Before logging into the app for the first time, you will need to register it. When registering you will be asked for personal details you supplied when registering for Online Banking. If you don't have these details, contact our Customer Service team on 0345 850 5555 or +44 (0)20 3375 6422 (if you're calling from outside the UK). Lines are open from 8.00am to 7.00pm weekdays and 9.00am to 5.00pm (UK time ) on weekends and bank holidays. Calls may be recorded for monitoring and training. FOR MORE INFORMATION AND HELP Visit our website www.cynergybank.co.uk. There you will find frequently asked questions about our app and Online Banking, as well as more ways to contact us or get support. COMPANY INFORMATION Cynergy Bank plc. Registered in England and Wales: 04728421. Registered office: 4th Floor, One New Change, London EC4M 9AF. Correspondence address: PO Box 80030, London EC4P 4NG. Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Asset Based Lending is exempt from regulation by the Financial Conduct Authority and the Prudential Regulation Authority. Our main business is the provision of financial services under registration number no. 575105. Cynergy Bank and the curve logo are registered trademarks. Eligible deposits with Cynergy Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. Any deposits you hold above the protected limit are unlikely to be covered. Further information is available here or at https://www.fscs.org.uk. ## Key features - Manage personal and business accounts - Biometric and PIN login - Payee management - Scheduled and international payments - Business approval workflows - Account alerts and notifications - Fixed Rate Bond maturity instructions ## Recent user reviews (10 of 79) All indexed reviews: https://appshunter.io/ios/app/cynergy-bank-mobile-banking/id1556024375/reviews.md ### 1/5 — No details found… *2026-08-04* Says call… no I will just use the web. Waste of my time. **Developer response:** Hello annoyed from Kent, We're sorry to hear that you haven’t had a good experience using our app and appreciate you taking the time to let us know. Please contact us at your earliest convenience so we may assist you in getting the Mobile app set up. You can call us at 0345 850 5555 or +44 20 3375 6422 (if calling from abroad). Calls may be recorded for monitoring and training. Our line are open from 9.00am – 6.00pm Monday to Friday. Alternatively you can email us for assistance at mobileappfeedback@cynergybank.co.uk . Thank you again, Cynergy Bank ### 5/5 — Great app experience *2026-07-09* This is a rock solid app for managing your money. Well done Cynergy bank ### 5/5 — Was good until stopped working. Now sorted. *2026-07-01* No longer works on my iPhone 8 due to app upgrades. Shame. Will be moving my money to another bank as I don’t see why I should have to upgrade my phone for this. Bye bye Cynergy. This has now been rectified by Cynergy and all now working on my IPhone 8. **Developer response:** Thank you for your feedback. We’re sorry for the inconvenience caused by the recent issue affecting access to our app on certain devices. This was due to an error in our device and iOS compatibility settings, which has now been identified and resolved as of yesterday morning. Access has been fully restored, and the app should now be available to download and use as expected, including on supported older devices. We understand how important it is to have reliable access to your account and regret any disruption this may have caused. Thank you for your patience while we worked to resolve the issue. If you continue to experience any difficulties, please contact our support team and we will be happy to assist you further. Cynergy Bank ### 1/5 — I cannot download on my iPhone 8 not be able to access my money seems to be ignored *2026-06-23* Why don’t they get in touch **Developer response:** Thank you for your feedback. We’re sorry for the inconvenience caused by the recent issue affecting access to our app on certain devices. This was due to an error in our device and iOS compatibility settings, which has now been identified and resolved as of yesterday morning. Access has been fully restored, and the app should now be available to download and use as expected, including on supported older devices. We understand how important it is to have reliable access to your account and regret any disruption this may have caused. Thank you for your patience while we worked to resolve the issue. If you continue to experience any difficulties, please contact our support team and we will be happy to assist you further. Cynergy Bank ### 1/5 — Latest App version problem *2026-06-23* Trying to access Cynergy Bank via app and asked to upload new version. Need iOS 17 or later and my iPhone is an older model so I don’t have that version. App won’t let me access my account. It used to allow me to skip the download new version step but not anymore. How do I resolve and surely Cynergy can accommodate iOS 16 in their app? **Developer response:** Thank you for your feedback. We’re sorry for the inconvenience caused by the recent issue affecting access to our app on certain devices. This was due to an error in our device and iOS compatibility settings, which has now been identified and resolved as of yesterday morning. Access has been fully restored, and the app should now be available to download and use as expected, including on supported older devices. We understand how important it is to have reliable access to your account and regret any disruption this may have caused. Thank you for your patience while we worked to resolve the issue. If you continue to experience any difficulties, please contact our support team and we will be happy to assist you further. Cynergy Bank ### 5/5 — OLB *2026-05-13* Amazing app, I am so happy with it. ### 5/5 — Very good app *2026-04-20* I like this app , it’s user friendly and easy to navigate. ### 5/5 — Game changer for managing my account with Cynergy *2026-04-08, version 1.1.33* This app has introduced a number of new features which has made banking with Cynergy ‘a banking on the go’ reality for me. ### 5/5 — Fits all my needs! *2026-04-08, version 1.1.33* Everything I need to manage my savings, easy to navigate and fuss free! ### 5/5 — Great app *2026-04-08* Cynergy mobile app is incredibly user friendly and makes managing my finances a breeze! I can easily check my balance, transfer money, and pay a bill in seconds. ## Frequently asked questions about Cynergy Bank Mobile Banking ### What can I do with the Cynergy Bank Mobile Banking app? You can perform most day-to-day personal and business banking tasks. This includes viewing and managing accounts, adding and managing payees, setting up scheduled and international payments, and handling business payment approvals. You can also set up account alerts and manage fixed-rate bond maturities. ### Is the app secure to use? Yes, the app offers secure login options including biometric authentication and a PIN. It also provides enhanced support for PIN recovery if you forget your PIN. ### What are the requirements to use the app? To run the app, you need a smartphone or tablet running iOS. You must also be a registered user of Cynergy Bank's Online Banking and will need to register the app for first-time use using your online banking details. ### What types of accounts are supported? The app supports various personal banking accounts such as Online Easy Access Account, Online Notice Saver, Online ISA, Fixed and Variable Rate Cash ISA, and Fixed Rate Bonds. For business banking, it supports Business Current Account (BCA), Cynergy Business Current Account (CBCA), and Business Saver (BSA). ### Is there a cost to use the Cynergy Bank Mobile Banking app? The provided information indicates that the app is free to use. There are no mentions of subscription fees or in-app purchases for core banking functionalities. ## Version history (last 5 releases) ### 1.1.44 — 2026-07-22 We’ve made some behind-the-scenes improvements for our Mobile Banking app. This update includes a few bug fixes to help improve stability and make your experience smoother. ### 1.1.43 — 2026-07-08 We’ve made some behind-the-scenes improvements for our Mobile Banking app. This update includes a few bug fixes to help improve stability and make your experience smoother. ### 1.1.42 — 2026-06-25 We’ve made some behind-the-scenes improvements for our Mobile Banking app. This update includes a few bug fixes to help improve stability and make your experience smoother. ### 1.1.41 — 2026-06-23 We’ve made some behind-the-scenes improvements for our Mobile Banking app. This update includes a few bug fixes to help improve stability and make your experience smoother. ### 1.1.39 — 2026-05-28 We’ve made some behind-the-scenes improvements for our Mobile Banking app. This update includes a few bug fixes to help improve stability and make your experience smoother. ## Apps similar to Cynergy Bank Mobile Banking | App | Rating | Price | Category | | --- | --- | --- | --- | | [Monument Bank](https://appshunter.io/ios/app/monument-bank/id1556211953) | 4.9 (28) | Free | Finance | | [UBL UK - Mobile Banking](https://appshunter.io/ios/app/ubl-uk-mobile-banking/id1533067831) | 5.0 (5) | Free | Finance | | [Allica Bank](https://appshunter.io/ios/app/allica-bank/id1489138340) | 5.0 (3) | Free | Finance | ## More apps by Cynergy Bank plc - [Cynergy Bank Authenticator](https://appshunter.io/ios/app/cynergy-bank-authenticator/id1497728953) All apps by Cynergy Bank plc: https://appshunter.io/developer/1078657613 ## Related topics [synergy bank](https://appshunter.io/ios/topics/synergy-bank) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*