# Cyprus CU Mobile Banking — user reviews > 429 indexed App Store user reviews of Cyprus CU Mobile Banking by Cyprus Federal Credit Union, rated 4.50/5 from 3,261 ratings. - Source: https://appshunter.io/ios/app/cyprus-cu-mobile-banking/id582459901/reviews - App overview in markdown: https://appshunter.io/ios/app/cyprus-cu-mobile-banking/id582459901.md - Rating breakdown: 5★ 2,540 · 4★ 322 · 3★ 107 · 2★ 89 · 1★ 203 ## What do users think of Cyprus CU Mobile Banking? Overall sentiment: positive **Pros** - 👍 User-friendly app - 🚀 Easy to navigate and manage accounts - 💳 Convenient mobile banking features - 🔒 Secure and reliable - 🤝 Excellent customer service **Cons** - 🐛 Occasional app crashes or glitches - 🔍 Difficulty finding certain features or information - ⏱️ Slow loading times or performance issues - 🔀 Accounts/balances not always displayed accurately **Commonly reported bugs** - Login issues or password reset problems - Mobile deposit feature not working consistently - Unexpected account reordering **Most requested features** - Dark mode option - Debit/credit card management - Improved bill pay functionality - Customizable account ordering ## Newest reviews (19 of 429) ### 2/5 — Hate the ach cutoff times *2026-08-12, version 13.0.260200* The all is not terrible but it doesn’t give you a heads up about cutting times for external transfers into Cyprus accounts. As a result I’ve left my daughter stranded 2x because I don’t know there was a cutoff. Super annoying ### 4/5 — Love the improvements *2026-07-29, version 13.0.260200* I do love the looking feel of the app. But what is missing is how much interest has been paid on an account? That needs to be accessible easily. ### 3/5 — Average *2026-07-14, version 13.0.260200* App is average with other banking apps. Nothing jumps out as better than the current app world. Issues with logging out when updates come and download. ### 3/5 — Your Average Banking App *2026-07-03, version 13.0.260200* Transactions do not list last of card numbers so you do not know which cardholder may have made the transaction; transactional details are sparse; often find the app hangs up and has a blank screen and I have to try again to get information ### 4/5 — Laggy *2026-06-29, version 13.0.260200* Apps pretty laggy. Customer service how ever is top tier. Being able to send a message directly from the app is very convenient. ### 5/5 — Online banking *2026-06-22, version 13.0.260200* So convenient, everything in one place. ### 5/5 — Great Mobile App!! *2026-06-22, version 13.0.260200* I love this mobile app!! It does everything I need to do and I’m so happy with it!! Love the alerts and deposits and transactions go thru so fast!! I’ve worked in 2 different credit unions, retired from a very large one and Cyprus is just so much better than others!! ### 5/5 — Great *2026-06-18, version 13.0.260200* Love the app ### 4/5 — Review *2026-06-17, version 13.0.260200* So far everything is good I like being able to manage everything mostly from my computer 💪 ### 5/5 — Great app *2026-06-15, version 13.0.260200* The Cyprus app always works well ### 5/5 — Rate the app *2026-06-13, version 13.0.260200* It is amazing and easy to use ### 5/5 — 5 stars *2026-06-13, version 13.0.260200* The app is simple and easy to use. Easy: tracking, transferring funds, etc. ### 5/5 — I Like It! *2026-06-11, version 13.0.260200* I like it alot. ### 2/5 — Design Getting Worse *2026-06-11, version 13.0.260200* Frustrating that with a change some months ago, there is more interactions required to see the account information I want, and less ability to configure account names and sorting. ### 2/5 — Maintenance and loading issues *2026-06-11, version 13.0.260200* I've been with Cyprus CU for a couple years now and I have family who've used it longer, but this app is bad. It is under constant maintenance and takes forever to load. I've had to wait days for it to function properly. ### 5/5 — Great *2026-06-11, version 13.0.260200* Great CU, never had problems ### 5/5 — This is not animation, this is real. *2026-06-09, version 13.0.260200* Very convenient and easy to g used for low tech guys like me. ### 5/5 — Fabulous! *2026-06-09, version 13.0.260200* I like Cyprus CU, I have my acount since 2001 ### 5/5 — Always good *2026-06-07, version 13.0.260200* This is easy to sign in and out of, and excellent for online banking ## Most critical reviews (10 lowest-rated) ### 1/5 — no option to pay credit card *2026-07-05, version 13.0.260200* literally to pay the credit card you have to transfer phones. This is ridiculous. ### 1/5 — Can’t pay loans back *2026-05-13, version 13.0.260200* Not user friendly for making any payments. It is like they try to stop you so they can collect more interest ### 1/5 — Doesn’t load up *2026-05-09, version 13.0.260200* When you open the app it doesn’t load up balances or anything, all you can do is transfer balances. ### 1/5 — Worst banking app I have ever had *2026-05-08, version 13.0.260200* Works for me 50% of the time. Very low-grade technology in my opinion. ### 1/5 — Not user friendly *2026-05-08, version 13.0.260200* I literally use this app for one reason; to pay the loan for the money they loaned out, and yet, they make it mind numbingly infuriating to make a payment on said loan. I AM TRYING TO GIVE YOU MONEY AND YOU AREN’T ALLOWING ME TO GIVE IT TO YOU! JUST HAVE A SIMPLE OPTION TO MAKE A PAYMENT!!!! ### 1/5 — Would not recommend *2026-03-12, version 13.0.251200* The worst banking app I’ve ever had ### 1/5 — Fine until there’s a issue and then horrible service *2026-03-12, version 13.0.251200* Overall fine as long as everything runs normal but the minute you have a problem their true colors show up! Horrible customer service rude condescension attitudes constantly and they screw up constantly! Just a classic example that they are polite and happy to take your money but when their system screws up leaving you unable to access it, it’s not their problem and they don’t care one bit! ### 1/5 — Verification system flaw *2026-03-05, version 13.0.251200* Constant phone call verification required every time I try to log back in on an already "registered" device. I avoid logging in as much as possible because of this. Zero stars if it were an option. ### 1/5 — Doesn’t load up *2026-02-23, version 13.0.251200* When you open the app it doesn’t load up balances or anything, all you can do is transfer balances. ### 1/5 — Worst banking app I have ever had *2026-02-07, version 13.0.251200* Works for me 50% of the time. Very low-grade technology in my opinion. ## Most praised reviews (10 highest-rated) ### 5/5 — Love the app! *2026-08-08, version 13.0.260200* Love the app! ### 5/5 — Great App *2026-08-05, version 13.0.260200* Easy to use ### 5/5 — Easy to Use *2026-08-04, version 13.0.260200* Thank you for keeping it simple. ### 5/5 — Cyprus is great! *2026-07-31, version 13.0.260200* I’ve been with Cyprus since 1985 and it’s a fantastic credit union. The app and the online bank are very user friendly. Their staff are very helpful with any financial question you may have. Thanks Cyprus for always being great to work with. ### 5/5 — Great app! *2026-07-10, version 13.0.260200* Great app! ### 5/5 — Savings *2026-07-03, version 13.0.260200* High Value ### 5/5 — Awesome *2026-07-03, version 13.0.260200* I am so happy to have a banking account with you guys. Everyone was really nice and awesome. I really like the app too. ### 5/5 — Exceptional *2026-07-02, version 13.0.260200* Valuable ### 5/5 — This app does the job *2026-07-01, version 13.0.260200* Simple! Not clunky. Works smoothly, shows me what I want to see and does transactions smoothly. ### 5/5 — Works great *2026-06-22, version 13.0.260200* Great app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*