# Cyrcl: Your city bike-sharing — user reviews > 22 indexed App Store user reviews of Cyrcl by Cyrcl Mobility, rated 2.30/5 from 3 ratings. - Source: https://appshunter.io/ios/app/cyrcl-your-city-bike-sharing/id1593379210/reviews - App overview in markdown: https://appshunter.io/ios/app/cyrcl-your-city-bike-sharing/id1593379210.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (2 of 22) ### 2/5 — Bikes are not serviced *2024-04-10, version 2.22* Great idea, unfortunately the bikes don’t seem to be serviced very often or at all. In the past 2 weeks 4 out of 5 bikes I tried to rent had issues. Hope you start servicing them more often, so they can be actually used and not just decay and become another piece of trash in the city :) ### 2/5 — Why not cover most major bike lanes in Sofia? *2023-10-30, version 2.21.2* Why are some neighborhoods privileged to have Cyrcl and not others? Why are Mladost, the business park, and other east neighborhoods deprioritized? The area is flat there. ## Most critical reviews (10 lowest-rated) ### 1/5 — No verification code *2026-03-23, version 3.5.4* I do not recieve a code to my phone number and I have tried everything. It sucks!!!! ### 1/5 — Ne stavate *2026-03-07, version 3.5.4* Plashtame koleloto ne se otkluchva vsichki koleleta sa rezervirani za dostavchici. NE PREPORUCHVAM! SCAM ### 1/5 — Н *2025-05-14, version 3.5.0* От З дни не мога да се регистрирам заради смс кода, който не пристига. Несериозно ### 1/5 — Don't use unless you are absolutely out of options *2025-03-07, version 3.4.5* Do use if: - despite no rain in 24 hours you want to have your bottom wet - you want the app to crash at the end of the ride and not be able to close the ride - you want the app to show no such ride - you want to call help line and they don't pick up - on the next day you want your card to be charged 30 eur for 20 minute ride - you want the app to eat 50 pct of phone battery in 20 minutes ### 1/5 — Вече въобще не работи *2025-02-23, version 3.4.5* Alert при отваряне на аппа и толкова - dead end ### 1/5 — Много зле направено приложение. *2024-08-09, version 2.23.3* Не ми дава да паркирам, аппа е супер бавен. Добавете апъл пей и sign in with google. ### 1/5 — Terrible service *2024-07-19, version 2.23.3* The bikes almost never unlock, customer service isn’t available 24/7 even though the bikes are unlockable at all hours. ### 1/5 — Bad app *2024-03-08, version 2.22* terrible app, never use it, it lags, doesn't let you rent a bike, doesn't let you complete your trip and just takes your money. ### 1/5 — Worst experience ever *2023-08-23, version 2.21.1* I do NOT recommend you using cyrcl outside the city center of Sofia. QR codes does not work properly. App blocks when you try to reserve. But the worst of it all is locking the bike, you will spend eternity to find the right spot the leave the it although it seems to be in the zone. The idea is good but the app should be ameliorated. ### 1/5 — Ужасна услуга *2023-07-12, version 2.21* Колелата са неподдържани: изпочупени, ръждясали, скъсани вериги, неработещи спирачки. Услугата не е измислена добре. Ако имаше как да оценя приложението с 0 звезди, щях. ## Most praised reviews (10 highest-rated) ### 5/5 — Best regards *2025-05-31, version 3.5.0* Sincere salute for the team ! Special thanks to Enrico for the kind, professional and prompt help for using the app ❣️❣️❣️ ### 5/5 — Оценка *2025-05-14, version 3.5.0* Супер удобно и лесно за използване! Беше много приятно! ### 5/5 — Amazing *2025-04-21, version 3.4.8* Bikes are amazing, customer support is fast and very helpful even late at night. 10/10 would recommend! ### 5/5 — Много яко изживяване! *2025-03-12, version 3.4.5* Напълно си заслужава! ### 5/5 — best app ever! *2024-10-18, version 3.3.0* Obicham Krisi ❤️ ### 5/5 — The best *2022-05-24, version 2.15.1* Cyrcl is the best alternative of the cars! The app is amazing and the bikes are in great condition! I ride the bikes few times and it was great! It is cheap qnd really useful for the hot days and for the moment you are in a rush! Forget for the electric scooters, Hello Cyrcl! 💙 ### 5/5 — Супер е *2022-05-24, version 2.15.1* Много лесно и удобно за ползване, съпорта е отзивчив и бърз. ### 4/5 — Review *2025-05-29, version 3.5.0* Takes a while to finish the trip in the app but otherwise it’s pretty good ### 3/5 — Add these Apple features *2025-07-12, version 3.5.0* You need to add Apple Pay and Sign in with Apple, also other platforms - Google, etc. ### 3/5 — Fun but expensive *2024-06-21, version 2.22* Too expensive. It's cheaper to get a Spark or one of those mini scooters. Also the set up is a paaaaaain in the....someone really should streamline the UI and set up gpay or apple pay. Otherwise it's quite fun. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-25.*