# CZ Smart YouQ by Citizen — user reviews > 48 indexed App Store user reviews of CZ Smart YouQ by Citizen by Citizen Watch Company of America, INC, rated 3.63/5 from 40 ratings. - Source: https://appshunter.io/ios/app/cz-smart-youq-by-citizen/id6446219881/reviews - App overview in markdown: https://appshunter.io/ios/app/cz-smart-youq-by-citizen/id6446219881.md - Rating breakdown: 5★ 21 · 4★ 4 · 3★ 4 · 2★ 1 · 1★ 10 ## Newest reviews (17 of 48) ### 2/5 — Great when working *2025-06-07, version 1.38* It was great when it was working, after updating the phone IOS, the app restarted and does not connect with the watch anymore. ### 1/5 — Broken as of Jan 2025 *2025-01-21* Sign-in fails with “Error something went wrong, please try again later.” ### 1/5 — Cannot connect *2025-01-03, version 1.38* App does not detect my CZ Smart Hybrid watch on Bluetooth. Cannot set up. No functionality available. ### 1/5 — It doesn’t connect *2024-12-27, version 1.38* It doesn’t connect. I tried more than 10 times for long periods of time… any advice? ### 1/5 — Junk *2024-12-27, version 1.38* Doesn’t work won’t even bring up a list of watches to connect to ### 1/5 — Connectivity issues *2024-12-11, version 1.38* I have the hybrid citizen watch, but YouQ is not syncing with citizen connect at all. I have already connected it to the YouQ which was another hassle. It could be only iPhone related issue, but the app is not useful at all. No way for us to force sync data from citizen connect. ### 1/5 — Barely functional *2024-07-30* Occasionally tracks heart rate, tracks sleep once a month. Does not sync well with Health app, requires background app updates. Provides no insight other than a line chart based off of a reaction speed test ### 1/5 — Useless *2024-07-28, version 1.37* 2 months of owning the watch and this app still can’t see it. So much for Citizen’s big selling point. ### 1/5 — Useless *2024-06-16, version 1.36* Wont connect to new CZ Smart Hybrid Gen 2 not matter what I try. Needs to be scrapped in my oppinion. ### 2/5 — Poor *2024-06-13* Does not sync with Citizen Connected. After 5 days there’s no data other than manually entered sleep data. ### 1/5 — CZ Smart YouQ won’t connect *2024-06-06, version 1.36* The connection process failed multiple times. I see my watch among the device options, but it will not connect. ### 1/5 — Won’t connect to app *2024-04-18, version 1.36* Update: Still not connecting to the YouQ app!!!!! When will the devs fix this? It’s obviously a problem as many people are complaining about it! The YouQ app sees all my other Bt devices but not the watch! Very awesome watch! But useless if it won’t connect with the YouQ app. Tried everything. Not working. Sending back. ### 1/5 — No connection *2024-04-18, version 1.36* I recently bought a CZ smart hybrid Gen 2 watch and the Bluetooth is not picking up my watch in this app. The Citizen app and my phone picked up the watch right away. I would love to be able to use all the features of this app if it worked correctly. ### 1/5 — Not working *2024-04-17, version 1.36* The app is still cannot find the watch through bluetooth to connect ### 1/5 — Don’t waste your time *2024-04-07, version 1.36* I have a cz hybrid gen 2 works just ok with the citizen connect app but refuses to connect with this pointless app, poor reviews and 3 months without an update tells me Citizen don’t care too much, walk away and don’t waste your time if anything changes I will update my review ### 1/5 — Won’t connect to app *2024-03-08* Very awesome watch! But useless if it won’t connect with the YouQ app. Tried everything. Not working. Sending back. ### 1/5 — CZ Smart YouQ *2024-02-29, version 1.36* After multiple attempts of 2 days I have given up attempting to get this APP and my Citizen CZ watch to connect with one another. APP will pick up multiple Bluetooth devices but not the watch. Disappointing for a $300 item. ## Most critical reviews (10 lowest-rated) ### 1/5 — Connect it please *2026-03-11, version 1.38* Can you please update the app to improve the full connection with my hybrid Citizen Watch it’s such a tease. The only data coming through is my sleep. Nothing else works tried everything please help. ### 1/5 — no words just don’t *2025-06-15, version 1.38* I didn’t download it , not sure how it ended up on my phone , I had to google it to fine out it was for my smart watch. it wants to connect via blue tooth , it searches for a list of blue tooth addresses but doesn’t tell you what it is. with 10 different blue tooth addresses, how do you know which one . I blocked all access, deleted ### 1/5 — No updates *2025-05-17, version 1.38* Sadly the support team does not keep up with the iOS updates. Meaning your app will stop working after a while and you have to wait until the dev team somehow figures out the problem to make an update. It’s disappointing and annoying that so little support exist for this app. Just check how many updates has been and how many changes the app has gone through in the last couple of years. ### 1/5 — Won’t connect *2025-04-25, version 1.38* As so many other reviewers have noted, it won’t connect to my gen2 hybrid. How can you invest this much into an app/platform and miss something so basic? ### 1/5 — No connection *2025-04-22, version 1.38* The citizen app connects immediately to my watch but the YouQ app can’t find it. Literally every other Bluetooth device in the apartment building shows up on the list, but not my Citizen watch. ### 1/5 — Broken as of Jan 2025 *2025-03-21, version 1.38* Sign-in fails with “Error something went wrong, please try again later.” Still broken as of March 2025. An app so bad it cannot even connect to the other Citizen app. Would not recommend the watch or apps at all. ### 1/5 — Doesn’t work *2025-02-24, version 1.38* Won’t connect to Hybrid Gen-2 watch. Picks up everything in the house except the watch!! ### 1/5 — Pathetic *2025-02-17, version 1.38* Doesn't connect to CZ Gen 2 hybrid what a waste of time and space. ### 1/5 — Does not work *2025-02-16, version 1.38* You have to time the Bluetooth toggle to get this app to pair with its intended target and then it doesn’t go past the sign in screen once it does finally connect. ### 1/5 — Doesn’t work *2025-01-26* Won’t connect to Hybrid Gen-2 watch. ## Most praised reviews (10 highest-rated) ### 5/5 — I have the hybrid smart watch *2026-03-14, version 1.38* I have the hybrid smart watch the one with black and white silicone the problem here is that it doesn’t want to connect to the app and I already downloaded the other Citizen app why isn’t not working I want to see what the hype is about this application but I still can’t get him because it doesn’t want to connectif there’s a way that we can talk or discuss through email or phone that’ll be amazing because I’m trying to see what other things we can do move forward ### 5/5 — Don’t waste your time *2024-06-23, version 1.37* The app doesn’t connect my watch. I tried 2 weeks and nothing worked. ### 5/5 — NASA Science and IBM *2023-05-21, version 1.19* I have really enjoyed my YouQ app and citizens smartwatch. I wake up to see my power gauge and make the most of my day. After 10 days I learned my chromotype. I’m a midday dynamo. I have planned my workouts atoms peak and monitored my sleep. ### 5/5 — Best app ever!! *2023-05-19, version 1.18* Can’t say enough about how fantastic this app is!!Love the features! ### 5/5 — Love it! *2023-05-19, version 1.18* I like how the app provides a breakdown of my sleep, chronotype meaning, shows how alert I am. It helps me realize how reactive I am and shows exactly when my energy is declining which is mind blowing/cool. Looking forward to more! ### 5/5 — This is a game changer! *2023-05-19, version 1.18* Unlock Your Full Potential! Discover a whole new level of productivity, personal growth, and success with Citizen's groundbreaking YouQ app. Designed to empower and elevate individuals, YouQ is the ultimate tool for maximizing your potential and achieving your goals like never before. Unleash Your Inner Genius: YouQ is your personal growth companion, providing you with the knowledge and insights you need to unlock your hidden talents and tap into your full intellectual capacity. With an extensive library of expert-curated articles, podcasts, and videos, YouQ offers a wealth of inspiration, tips, and strategies from renowned thought leaders across various industries. Supercharge Your Productivity: Say goodbye to procrastination and hello to a highly productive lifestyle. YouQ's intuitive productivity features help you streamline your tasks, set priorities, and stay focused on what truly matters. Whether you're a student, entrepreneur, or working professional, YouQ will help you crush deadlines, enhance your efficiency, and achieve your goals with ease. Achieve Your Goals, Your Way: No dream is too big or ambition too lofty with YouQ by your side. This game-changing app enables you to set personalized goals, track your progress, and celebrate milestones along your journey. YouQ's interactive goal-setting system provides actionable steps, reminders, and motivational boosts, ensuring you stay motivated and on track towards your desired outcomes. Connect and Collaborate: Community is at the heart of YouQ, bringing together like-minded individuals who share a passion for personal growth and success. Engage in lively discussions, exchange ideas, and collaborate with a network of driven individuals, entrepreneurs, and experts in various fields. Tap into the collective wisdom of the YouQ community and forge meaningful connections that will propel your growth even further. Unlock the Best Version of Yourself: YouQ goes beyond surface-level self-improvement, guiding you on a transformative journey towards becoming the best version of yourself. From fostering healthy habits and boosting self-confidence to developing effective communication skills and mastering emotional intelligence, YouQ provides comprehensive resources to nurture every aspect of your personal and professional life. Download YouQ now and embark on an extraordinary voyage of self-discovery, growth, and success. Don't settle for mediocrity—harness the power of Citizen's YouQ app and unlock your true potential today! ### 5/5 — Cool App… it works! *2023-05-18, version 1.18* I onboarded as stated for 9 days, and the app started to work. It showed me my Power Score and PowerFixes. Since this is an AI enabled app, I know it takes some time for the AI to actually learn my chronotype, but I am so surprised to see how accurate it is once it completes the AI learning process. ### 5/5 — Love this app! *2023-05-18, version 1.18* First of all, what a gorgeous wearable! And the fact that it comes with the new YouQ app without an added subscription is fantastic! The app is so cool, I’ve been having a ton of fun taking the PVT tests and can’t wait to uncover my chronotype! Sleeping with my watch is totally comfortable (I got the rose gold casual touchscreen style) and I love getting my sleep data through the app. The battery life is standard for a touchscreen smartwatch - it gets me through the entire day, and I take it off while showering to charge which is super quick just 40ish minutes. Super happy with this gorgeous piece! ### 4/5 — User experience *2024-05-20* There’s more to improve on showing the data, the idea and concept are good but the how the data is displayed can be improved, more gamification, and interaction with other users might be great. ### 4/5 — App doesn’t work *2024-01-02, version 1.36* Same as the other reviews on here app doesn’t work. I have a Gen2 hybrid smart watch and the YouQ app will not detect or connect to the watch on Bluetooth. Have reported to Citizen customer support still waiting for a reply. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*