# D-ID: AI Video Generator — user reviews > 170 indexed App Store user reviews of D by d-id.com, rated 4.60/5 from 3,264 ratings. - Source: https://appshunter.io/ios/app/d-id-ai-video-generator/id6463755563/reviews - App overview in markdown: https://appshunter.io/ios/app/d-id-ai-video-generator/id6463755563.md - Rating breakdown: 5★ 2,764 · 4★ 182 · 3★ 108 · 2★ 50 · 1★ 160 ## What do users think of D? Overall sentiment: negative **Pros** - 🤩 Impressive AI commentator - 👍 Great app - 🤩 Amazing app - 🤩 Best app in years - 🤩 Reliable and best app for video animation **Cons** - 🚫 Unable to contact support or deactivate membership - 🚫 Scam, just wants user information to sell - 🔒 Limited credits per month, no option to buy more - 🚫 Doesn't work, app stole money - 🚫 Doesn't let user make videos even with paid plan - 🐛 Never generates videos, keeps loading - 🚫 Stops working after payment, desktop version is useless - 🚫 Fraud in billing - 🐛 Free trial doesn't work, app is limited - 🤖 Stiff and plain avatar, barely moves - 🚫 Free trial doesn't do anything, just a scam - 💰 Credits are way too expensive - 🚫 Paid plan doesn't work, keeps asking to pay more - 🤖 Looks fake, mouth doesn't move - 🚫 Couldn't even make a video - 🚫 Scam, won't work without upgrading - 🐛 Doesn't work, voice generation doesn't work - 🐛 Unable to use external audio files **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Issues with credit system and video generation **Most requested features** - Option to control avatar head/face movement - Ability to download finished videos ## Newest reviews (10 of 170) ### 3/5 — Shante *2026-07-27, version 1.2.43* As soon as I see my creation I can better give a better review ### 3/5 — Unable to create video *2026-06-07* Thank you for your assistance. When I try to upload photos and create a video, I get the message "Please try again in a few minutes." Even after waiting a while and trying again, it still doesn't work, and it's been several days since then. I still have 12 credits remaining. Please help me find a solution. ### 2/5 — Essai *2026-04-27* Je peux pas dire plus je peux pas mettre plus d’étoiles parce que je viens de débuter et je comprends pas très bien comment tu marches ### 1/5 — The app freeze *2026-01-11, version 1.2.40* The app freezes when I try to load a voice ### 1/5 — Not advanced *2026-01-08, version 1.2.40* The images are static as they don’t move, AI has advanced and images move at least they gesture but this one stands like a statue. App need to upgrade. I made a year payment hence I am stuck even though I don’t use it. ### 5/5 — Howdy *2026-01-04, version 1.2.40* Great tool! ### 1/5 — Waste of money *2025-12-27, version 1.2.39* If I wanted to put a voice over to one of my photographs, I could’ve done it myself somewhere else for nothing. From everything I saw prior to signing up, it was an easy assumption that the photograph would become AI and speak my voice… But not for five dollars a month. That should be explained. ### 1/5 — Unable to record voice *2025-12-22, version 1.2.39* Tried the app in pro mode but gave up after it kept signing me out every time I tried to create my own voice. I tried so many times that it cost me more money in lost productivity in one hour than this app is worth. Don’t bother with it try something that actually works ### 1/5 — Buena *2025-12-08, version 1.2.39* Deben dejar poner fotos de celebridades ### 5/5 — Great *2025-11-05, version 1.2.39* It's great ## Most critical reviews (10 lowest-rated) ### 1/5 — Cancelled My Account *2026-08-23, version 1.2.43* I canceled my account months ago and still being charged. This is out right fraud. Will report this app to the BBB. Should not be allowed to stay in business. ### 1/5 — Avatar *2026-07-19, version 1.2.42* Never produce a single avatar this sucks bad ### 1/5 — DID *2026-06-08* 早くアバター化に出来るようにして！ ### 1/5 — Terrible *2026-06-03, version 1.2.42* I have been trying to unsubscribe from day one. The app doesn’t work and it doesn’t allow me to do anything. How do i unsubscribe. I think this app is a fraud. ### 1/5 — Generating issue *2026-05-05, version 1.2.41* Finally found a photo it would accept after many many attempts, after 45 minutes, still generating, gave up ### 1/5 — 语音设置没有中文版 *2026-04-17* 在中国区的APP不能设置中文 ### 1/5 — Why do you make it difficult to UNSUBSCRIBE *2026-03-21, version 1.2.41* This is ripped off, I have use it and cancelled for VN long time too expensive, and now came back to take my money,,, cancel all mine and remove my card payment from your website. ### 1/5 — I canceled my account and still being charged *2026-03-13, version 1.2.41* I canceled my subscription. I even deleted my account and I’m still being charged it says that I canceled it and that the subscription ends on the 28th of this month but I no longer want it. I deleted it. I deleted my account. For the fact, I deleted my account. I can’t login. Help so here I am had to go to the review section to see if I can get help. I no longer want to use the account every time I try to use my Apple account. It’s trying to charge me $29 that I canceled. Is there someone who can help me? ### 1/5 — Une grosse arnaque *2026-03-12* Il est marqué qu’on a le droit à un essai gratuit. Sauf que l’application vous facture directement, et sans essai gratuit. De plus une fois après avoir payé, impossible d’enlever leur logo au fond (alors qu’il est marqué qu’une fois qu’on a la version payante, il peut être supprimé) vraiment c’est application est une énorme déception ### 1/5 — Diversos bugs *2026-02-28* Tentei várias vezes só perca de tempo ## Most praised reviews (10 highest-rated) ### 5/5 — Business Partner *2026-08-10, version 1.2.43* si lo hacen bien seguimos si comenzamos mal no tienes ni un minuto de Brake ### 5/5 — Great *2026-06-25, version 1.2.42* Best app I’ve used ### 5/5 — Vidéo *2026-05-15* Excellent ### 5/5 — Professional *2026-05-13, version 1.2.41* I need this program in my job and I advantaged ### 5/5 — Let’s do it *2026-05-13, version 1.2.41* Very straightforward for anyone who wants to commence video production from text and image assets ### 5/5 — Bom *2026-04-14* Simples e perfeito ### 5/5 — Vídeo *2026-04-14* Ótimo ### 5/5 — 👍🏻 *2026-04-13, version 1.2.41* Awesome! ### 5/5 — Ótimo *2026-02-05* Ótimo ### 5/5 — Useful *2026-01-19* I downloaded 5 avatar maker apps today and only this one that i could use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*