# DACK > Contactless check-in, mobile room access, and property guides for accommodations. (iPhone/iPad app by Operto Guest Technologies Inc..) - Source: https://appshunter.io/ios/app/dack/id1513885393 (this page in markdown: same URL + `.md`) - Developer: [Operto Guest Technologies Inc.](https://appshunter.io/developer/1571807313) - Category: Travel - Price: Free - Rating: 4.86/5 from 2,320 App Store ratings · 36 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 72 MB - Languages: English - Released: 2020-05-22 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/dack/id1513885393/reviews.md ## What is DACK? Use DACK for contactless check-in, mobile room-access, property guides, and more. - Contact-free check-in: With the DACK app guests can go straight to their room, home, or apartment without having to meet anyone at a front desk or rental office. Through the app guests can check-in and utilize a mobile key or key codes for access. - Property guide: With the DACK app guests can learn more about their accommodations amenities, surrounding attractions, stay instructions, and more. ## Key features - Contact-free check-in - Mobile key/key codes for access - Digital property guides - Information on amenities - Local attraction details - Stay instructions ## What do users think of DACK? Overall sentiment: neutral **Pros** - 🚀 Convenient features - 👍 Responsive customer service - 🏖️ Beautiful vacation homes - 🔒 Secure access **Cons** - 🐛 Technical issues with the app - 🔧 Maintenance and upkeep concerns - ⏰ Inconvenient check-in/out times - 🛠️ Outdated or broken equipment **Commonly reported bugs** - Inability to log in or reset password - App crashes and freezes - Reservation syncing problems - Inaccurate pricing information **Most requested features** - Easier app login and syncing - More flexible check-in/out times - Enhanced accessibility options - Improved communication with hosts ## Recent user reviews (10 of 36) All indexed reviews: https://appshunter.io/ios/app/dack/id1513885393/reviews.md ### 1/5 — Fraudulent Charges *2025-12-24, version 1.460001* I used this app exactly once in late August and uninstalled it immediately. Three months later, while not staying at any property using it, I was charged $180 by them in three transactions. I contacted the Airbnb I used it for, and they confirmed they didn’t initiate the charges. There’s no support phone number available, and they’re not responsive on their help email. User beware! ### 4/5 — Pool problems *2024-08-20, version 1.450001* Pool ### 4/5 — Vacation 2024 *2024-06-28, version 1.43.1* DAK has always responded right away and has always found answers to my questions and helped in everything needed! Great service! Thanks ### 3/5 — Pyramid Mountain 1 *2024-06-26, version 1.43.1* Less than spectacular, This stay was a less than expectations experience for all guests. First thing upon arrival, we opened the hot tub and found it to be LIME green in color. As I tested it with my hand, I began to have piercing burning sensation that continued throughout the evening (even when washed several times with soap and water and dried with clean towels). Although the spa company came and emptied the water, it was noted that the water was very off balance that same morning and the employee there said he put chemicals on to correct the balance in hopes of “solving the problem”. It did not. The hot tub company said they would would have it fixed and bring an new chlorine depressor to the house. The manager of the spa company then even arrived to insure the water would be safe the next day and that they would drop off a new chlorine floater (the one in there was broken open when we arrived) the next day…. That day passed and no chemical floater was delivered so I called the company direct and got an “oh, it was forgotten” reply. Anyhow, returning to the house… The furniture was below SunRiver standards on the main level with many pieces broken. The only chair in the primary bedroom fell slightly sideways as I tried to change my shoes. The rugs in the bathroom were so dirty, it was beyond comprehension how those could still be set out for display (as seen in the photos still available). The couch was something you would find at a college dorm lounge, so old and worn, with no regard to comfort or care. TVs in all rooms were unusable. The living room TV was so dark and old it did not display any channel or DVD appropriate for guests to enjoy. No reception or usability of TVs in the primary room or upstairs spare bedroom, so the TVs were a mere ugly art piece. The quilting or fabric used in the worn blankets to supply the beds were so used and inadequate, who knows when they were last washed or even acceptable to be used. Honestly, this was a disgrace to the SunRiver rental community and I’m not sure how to further this evaluation. So utterly disappointed that this is the quality of service and facility to arrive and accept as we paid for our vacation. I’m not coming from a background of anything less than acceptable and this was by far the opposite. I almost went to the ER for my arm that was still burning after putting it I to the lime green water the first evening , as it continued to burn, and all of us were concerned about it. My family came from Montana to celebrate several events together and to be at this property and this is what we had. I have several other items but feel it is irrelevant to mention more. Common sense and graciousness for paying guests should come first and this was simply not the case for our stay. ### 5/5 — Beautiful Home in Joshua Tree *2024-05-10, version 1.43.1* My first time renting an AirBnB from Fieldtrip and I would do it again. The home was spotlessly clean and had everything we needed for our 6 day stay. Loved the view of the boulders from the pool area! It was super quiet and we even had a coyote visitor! Thank you for letting us stay! We will definitely book with a Fieldtrip home! ### 5/5 — Broward stay *2024-01-27, version 1.43.1* Just want to say that are stay was very comfortable and to our needs. Only silly issue was getting there not expecting a tv so we brought a monitor but when we arrived there was a tv that didn’t work. The host was very helpful and answered right away and made arrangements and responded to resolve the issue. I would definitely stay again. ### 5/5 — Modern Boho Home *2024-01-17, version 1.43.1* Amazing!!!! We got in after a 15 hour drive thru a terrible snow storm. It was so nice to pull up and have the driveway shoveled. The house was more than what we were expecting!!! So beautiful and very clean! We will definetly be back! ### 5/5 — Phenomenal experience *2024-01-15* unlike anything I’ve ever experienced as a guest. I love the look and function of the app and it helps me know what to prepare for my vacations and how to make the most of them. Love that I can invite my other guests too ### 2/5 — Glitchy *2023-10-20, version 1.43* App worked at times but had several issues. The pricing for early check in/late check out was inaccurate, the remote key didn’t work, and the app crashed during the day of our Airbnb check in. Our reservation disappeared, we could only see purchases. ### 4/5 — Beautiful, Spacious Vacation Home *2023-08-24, version 1.39.1* We stayed at 4616 weekend stay This is a large house, it has very Spacious rooms, beautiful views, right on the beach. But The upkeep needs to be addressed. Front wood door has dark build up on it from use, Floors seem worn & not moped, Furniture is worn & outside ones could be cleaned Up. We called maintenance first Day on 3rd floor air conditioner not cooling properly. Technician responded rapidly resolving issues. I later called again to report the pool, It had lots of Debris dirty from previous use. They assured me they would send a cleaning crew on the following day, Which they did, And fixed the problem. Staff responded to needs when contacted. Second Floor far bedroom had doorknob fall off on the inside, Had to use shoe to keep door form locking you in. One of the beds also had a dip in it, From prior damage, Bed was used for toddlers so it was no big deal. The Washer and Dryer had mold in them. the dryer ripped some of our clothes. On 3rd floor full beds One bed collapsed upon laying on it, After inspection saw it was repaired priorly. I want to say all the bed are comfortable, made everything else bearable for me personally, i could of had hotter water in My shower, have bad back needed the heat. Moving down to Kitchen the stove had an igniter that would Not stop clicking after flame was on. Utensils can opener tongs, pot all had food on them, I always wash everything before use, but never expected to find food still on kitchen equipment & utensils, There is No extra food supplies that you sometimes find in Rentals, as a compliment incase you forget something like Salt, Sugar, Syrup, Or Condiments, Just Bring all your need yourself. The doors are hard to lock, the ones that lead to the back to beach and the ones in bottom floor that open to pool, That’s a big issue for people with small kids that could fall into the pool or wonder off into beach, They should put more easier door knobs that lock properly. There’s Lots of stairs, & Only one bedroom down stairs, The Elevator was not for use for Renters, having knee & back problems it would have been very helpful & avoided some of my pain and inflammation on way home. The pool could have had Rails going down the stairs…..Helps elderly & Kids to go in and come out of pool. They have a lot of beach equipment for us to borrow. That was really nice. I also agree with a prior Reviewer that 4pm check in and 10am check out don’t feel right. It should at least be 12. I also read the slats in bed were damaged, from prior Renters, And still today other renters are still dealing with the beds. I hope these issues are taken care of as said on response you gave me, to my review for future renters to enjoy a house that is fully ready to enjoy. We still enjoyed the house but with money you pay. You expect house to be ready to use, clean, and have No issues. We made beautiful family memories, Over all house was a nice rental just wish it could have been better equipped.. ## Frequently asked questions about DACK ### What does the DACK app do? The DACK app facilitates contactless check-in for accommodations like rooms, homes, or apartments. It allows guests to bypass traditional front desk interactions and proceed directly to their lodging. The app also provides access via mobile keys or key codes. ### How does contactless check-in work with DACK? With DACK, guests can complete their check-in process directly through the app. This eliminates the need to meet anyone at a physical location. Upon successful check-in, guests can use their mobile device as a key or enter a provided key code to access their room or property. ### What kind of information can I find in the property guide? The property guide within the DACK app offers comprehensive details about your accommodations. You can learn about the amenities available, discover nearby attractions, and find important instructions for your stay. This ensures you have all the necessary information at your fingertips. ### Is the DACK app free to use? Based on the provided information, the DACK app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting a complimentary service for users. ### What are the benefits of using DACK for my accommodation? DACK offers a streamlined and convenient experience for both guests and property managers. Guests benefit from a contact-free check-in process and easy mobile access, saving time and avoiding queues. Property managers can enhance guest satisfaction and operational efficiency. ## Version history (last 5 releases) ### 1.460001 — 2025-01-03 - Fix Apple Pay price in stay extensions ### 1.460000 — 2024-12-04 - Corrected several visual issues to improve user experience and stability. ### 1.450003 — 2024-10-23 - Corrected several visual issues to improve user experience and stability. ### 1.450001 — 2024-08-02 - Fix free request buttons and confirmation screen ### 1.450000 — 2024-07-31 - Fix field color in explore screen ## Apps similar to DACK | App | Rating | Price | Category | | --- | --- | --- | --- | | [CLT Airport](https://appshunter.io/ios/app/clt-airport/id1459226423) | 4.7 (952) | Free | Travel | | [Vacasa - Vacation Rentals](https://appshunter.io/ios/app/vacasa-vacation-rentals/id1454336721) | 4.9 (23,206) | Free | Travel | | [AvantStay Vacation Rentals](https://appshunter.io/ios/app/avantstay-vacation-rentals/id1455404746) | 4.8 (1,057) | Free | Travel | | [Happy Stays X](https://appshunter.io/ios/app/happy-stays-x/id1439466658) | 4.1 (2,075) | Free | Travel | | [Shaka Guide \| GPS Audio Tours](https://appshunter.io/ios/app/shaka-guide-gps-audio-tours/id1585055145) | 4.9 (13,686) | Free | Travel | | [JSX: How I Fly](https://appshunter.io/ios/app/jsx-how-i-fly/id6503615463) | 3.7 (95) | Free | Travel | ## More apps by Operto Guest Technologies Inc. - [YourKey](https://appshunter.io/ios/app/yourkey/id1571807311) - [Last Key Realty](https://appshunter.io/ios/app/last-key-realty/id1671904395) - [YourKey Plus](https://appshunter.io/ios/app/yourkey-plus/id6443558990) - [DACK Powered By Operto](https://appshunter.io/ios/app/dack-powered-by-operto/id6478622231) - [Operto Guest](https://appshunter.io/ios/app/operto-guest/id6504258248) All apps by Operto Guest Technologies Inc.: https://appshunter.io/developer/1571807313 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*