# DadsonPay — user reviews > 185 indexed App Store user reviews of DadsonPay by KioSoft Technologies LLC, rated 4.60/5 from 1,419 ratings. - Source: https://appshunter.io/ios/app/dadsonpay/id1535748548/reviews - App overview in markdown: https://appshunter.io/ios/app/dadsonpay/id1535748548.md - Rating breakdown: 5★ 1,115 · 4★ 174 · 3★ 36 · 2★ 11 · 1★ 83 ## What do users think of DadsonPay? Overall sentiment: positive **Pros** - 🚀 Convenient and easy to use - 👍 Efficient and time-saving - 💡 Helpful notifications and tracking - 🚀 Fast and reliable service - 🚀 No need for quarters **Cons** - 🐛 App connectivity issues - 🐛 Inaccurate cycle time notifications - 💡 Need for lower minimum refill amount - 🐛 Payment and account issues - 🐛 Unreliable machine performance **Commonly reported bugs** - App crashes or freezes during use - Inability to create or verify accounts - Machines not properly syncing with app - Inconsistent or incorrect charge amounts **Most requested features** - Add Apple Pay or other mobile payment options - Improve notification accuracy for cycle completion - Allow smaller refill amounts (e.g., $5) - Enhance customer support and refund process ## Newest reviews (16 of 185) ### 4/5 — Wireless Payments *2026-08-27, version 2.27.3* New wireless payments are much better. Just occasionally some connection issues. ### 4/5 — Above average *2026-07-28, version 2.27.3* Overall good and simple to use. Can lag sometimes and doesn’t allow payments above $10 ### 2/5 — Great until you don’t need it *2026-07-21* Worked fine until I moved and no longer need my account. App only took increments of $10, so I have some money left that I want refunded before I delete the app. It has now been exactly 1 month and still no refund, even after I’ve called 3+ times now. So beware when you are close to no longer needing to pay for laundry… ### 2/5 — A little bit of work could make this a more functional app *2026-07-21* When Dadson converted our machines from coins to this app, the price went up 200 percent. Since day 1, they have had the timers wrong with the app. It says a wash only takes 21 minutes, when it actually takes 35. Have contacted them many times. Seems like an easy fix, but all messages go ignored. Also, when the machines are broken and they take a payment, the app won’t refund you. Many other small bugs and issues which all add up to a big pain. ### 4/5 — Easy to Manage - timers slightly inaccurate *2026-07-08, version 2.27.3* Works well ### 4/5 — Laundry *2026-05-09, version 2.27.3* Little expensive but the machines work good ### 5/5 — Works fine *2026-03-20, version 2.27.3* Works just fine for me, no hiccups in a year ### 5/5 — Apt Washer and Dryer *2026-03-04, version 2.27.3* Love not having to mess with quarters anymore. ### 5/5 — APT 2 *2026-02-21, version 2.27.3* Great ### 5/5 — Amazing, Easy to navigate *2026-02-08* Easy to navigate throughout the app. Tho my only critique is when making request it would be nice to have a faster response. We requested for our dryer to have the pay by app service it’s been Months waiting. ### 2/5 — Very limiting *2026-02-01* It will only allow you a short password… Not safe with my credit card linked. You can only refill $10 at a time, although the app gives you options of 20, and 50. And it will not let you refill within five minutes of starting another machine you have to wait. We travel full-time and many places require an app unfortunately they are not all the same. This one is the by far the most frustrating to use. ### 5/5 — Lavado *2026-01-25, version 2.27.3* Es mas axesible el lavado asi es muy bueno ### 5/5 — Great experience *2026-01-24, version 2.27.3* Easy use, clean machines, and good quality. ### 5/5 — Functional and good price *2026-01-07, version 2.27.3* It is great to have such convenient service in the building, it’s fast, it works great and very affordable ### 5/5 — Easy to use *2026-01-06, version 2.27.3* Fast ### 5/5 — 206 *2025-12-23, version 2.27.3* Super easy and very convenient ## Most critical reviews (10 lowest-rated) ### 1/5 — All only for collecting the data. *2026-06-28, version 2.27.3* I spend 30 min just to set up the account. They asked way more info than they actually need. It's only laundy app. Very bad. ### 1/5 — BROKEN FOR A MONTH *2026-04-08, version 2.27.3* My apartments washing machine was broken for OVER a month!!! Multiple repairmen came to our apartment with different parts and dadson management got mad at us on the phone for asking to get it fixed!! What’s the point of having a washing machine as a decoration piece?? ### 1/5 — HORRIBLE APP *2026-02-10* At first glance it looks great. Then you try to load money. It gives you multiple dollar amounts but only one works. It has a “other amount” option where you can add a specified amount… less then $10 and it fails because it’s to low. More that $10 and it fails because it’s to high. We give the option and then not allow for it ? The app hasn’t had an update in some time so either the Dad or the Son or both are to cheep to fix it. EPIC FAIL IN FUNCTIONALITY. ### 1/5 — Worst app on the planet *2026-02-06* Horrible app to use. It only lets you add $10 at a time and it’s $4 to wash and $3 to dry so you have to reload money every single time you wash another load. AND even worse it requires you to do at least 1 load of laundry before you can put more money on. I tried to add it a few times one after another and it won’t let you if you haven’t done laundry within 24 hours. It shows that you can add $25 or $50 but it says “sorry” you can only add $10. It’s infuriating and such an inconvenience. ### 1/5 — The app is horrible *2025-11-02, version 2.27.3* Will never be using the laundry in my complex ever again. Reporting to the BBB soon. ### 1/5 — Laundry room *2025-10-27, version 2.27.3* I like the fact that I can use my phone but only one washer works at a time and one dryer so that’s very inconvenient ### 1/5 — Terrible *2025-10-25, version 2.27.3* Trash ### 1/5 — Stupid format *2025-10-18, version 2.27.3* It’s stupid that you need to add a minimum of $10 when I’m trying to do just one load. ### 1/5 — Doesn’t work *2025-10-10, version 2.27.3* Staying at a hotel and tried multiple times to create an account and it wouldn’t send a sms text to phone. Terrible app. Wouldn’t download at all. ### 1/5 — I didn’t get a code *2025-10-05, version 2.27.3* After at least 30+ attempts, I’m still waiting for the app to confirm my mobile number. Terrible on so many levels. ## Most praised reviews (10 highest-rated) ### 5/5 — Tendent *2026-08-10, version 2.27.3* Always great service at site and like the notifications when laundry is done washing or drying. ### 5/5 — Easy wash system *2026-08-05, version 2.27.3* Very handy app system ### 5/5 — Good app *2026-07-15, version 2.27.3* That is good ### 5/5 — Awesome *2026-07-09, version 2.27.3* I love the app. It’s so convenient. ### 5/5 — Easier than a laundromat *2026-06-14, version 2.27.3* No coins and no card to lose. I can add more time to the dryer time. ### 5/5 — Very Convenient *2026-05-30, version 2.27.3* Love how it it's so convenient with jus scanning and adding the funds online. After your busy days, people don't have the time anymore t get quarters. This really works for me. Thanks Dadson Laundry! ### 5/5 — Very convenient *2026-05-16, version 2.27.3* Love it ### 5/5 — Cleanliness is Better *2026-05-15, version 2.27.3* Never met an easier app or company who works to make sure its clients are happy. ### 5/5 — Best service *2026-04-19, version 2.27.3* Dream come true automation for laundry due to the notifications and mobile pay options. ### 5/5 — Easy and Consistent *2026-04-09, version 2.27.3* Easy interface and always works. That’s all I need! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*