# Dah Sing Bank 大新銀行 — user reviews

> 56 indexed App Store user reviews of Dah Sing Bank 大新銀行 by Dah Sing Bank, Limited, rated 4.60/5 from 235 ratings.

- Source: https://appshunter.io/ios/app/dah-sing-bank/id552873970/reviews
- App overview in markdown: https://appshunter.io/ios/app/dah-sing-bank/id552873970.md
- Rating breakdown: 5★ 181 · 4★ 27 · 3★ 15 · 2★ 4 · 1★ 8

## Newest reviews (17 of 56)

### 4/5 — Service

*2026-01-13, version 4.19*

服務種類周全

### 3/5 — Crash

*2025-09-26, version 4.13*

The app keeps crashing, and I’ve tried fixing it by uninstalling and reinstalling it multiple times, but the issue is still not resolved.

### 2/5 — The words size is too small

*2025-08-01, version 4.09*

Where can I adjust it???

### 3/5 — Update latest version failed

*2025-05-26, version 4.05*

Can’t update the app it automatically kicks out to

### 3/5 — 認證好易失敗

*2025-04-09, version 4.00*

身份證同樣貌認證非常複雜，次次都話唔成功

### 4/5 — 字體大小，希望關照一下長者。

*2025-02-27, version 3.92*

字體大小，希望關照一下長者。

### 2/5 — Blank screen

*2025-01-31, version 3.89*

In mainland China connected via WiFi if I try to submit contact us form several times the app shows blank screen with x at top right

### 3/5 — Display overlapping

*2024-12-22, version 3.87*

Confirmation detail is overlapped during money transfer within my accounts

### 1/5 — Bank server sometimes down in office hour

*2024-07-30, version 3.79*

I don't think it is acceptable for a bank.

### 1/5 — Horrible

*2024-05-19, version 3.74*

This bank itself is horrible and its app is even worse. I only applied cause for air miles but the app is always laggy. 
Been using HSBC and other banking app which are way better compared to this!

### 1/5 — Why No facial log in ?

*2024-03-20, version 3.71*

Why no facial log in ?

### 3/5 — Not legible.

*2024-03-07, version 3.70*

The words are too small to be read on a smartphone.

### 1/5 — 差

*2024-02-22, version 3.69*

差

### 1/5 — Not user friendly

*2023-12-04, version 3.65*

Compared with other banking apps, this one is very bad design, even updated version! Every time when I clicked the promotion page, it’s cannot go back to last page!

### 1/5 — Bad UI especially stock trading

*2023-10-21, version 3.61*

Bad UI especially stock trading

### 3/5 — Refund of the Account Keeping Fee

*2023-07-09, version 3.55*

Grateful the Bank keeps the promise of the refund. Thanks.

### 3/5 — Not user friendly

*2023-03-22*

Failed to update my address by using the app😒

**Developer response:** Hi fmp624, thank you for your feedback. We will continue to optimize our app for the best experience. Please stay tuned to our updates and upcoming features. Thank you!

## Most critical reviews (10 lowest-rated)

### 1/5 — Forced update

*2026-02-19, version 4.21*

Forced update too frequent, especially when check digit are required.

### 1/5 — Rubbish

*2025-11-09, version 4.15*

Cannot use hkid to enable face id properly

### 1/5 — 慢

*2025-10-27, version 4.14*

成日load 都唔知load 咩，撳幾下又要load 幾下

### 1/5 — Real trash app force you to update very frequently

*2025-10-03, version 4.13*

Whenever i have an urgency to transfer money this app forces you to update. What if people are outside and don’t want to waste their data? What an annoying experience.

### 1/5 — Credit card annual fee

*2025-09-24*

Revert $2000 annual fee

### 1/5 — Too complicated

*2025-06-27, version 4.07*

Not use of friendly。can’t find the information I want.

### 1/5 — Banding cap screen function

*2025-06-01, version 4.05*

Banding cap screen function means you cant send payment proof to your friends.  This is super on9

### 1/5 — 𨍭賬

*2025-02-06, version 3.89*

當轉帳，時常話初啟動認証，要小藪目試試，沒有大銀行這個做法，要待明天才可轉數，差勁

### 1/5 — font size too small

*2024-11-30, version 3.86*

How can I make the words bigger? I can’t see clearly

### 1/5 — Not user friendly

*2024-11-01, version 3.84*

Can’t transfer out money!

## Most praised reviews (10 highest-rated)

### 5/5 — Stable online banking platform

*2024-10-20, version 3.84*

Very easy to use!

### 5/5 — A true mobile transaction app

*2023-11-30, version 3.64*

The intent to use it is for transaction, without any advertistment, it looks neat and easy to use.

### 5/5 — Excellent!

*2023-09-07, version 3.59*

I have been using this App for long. For me, it is awesome.

### 5/5 — Best bank app ever

*2023-02-23, version 3.49*

Best bank app ever but hope that 328app can make the same thing!

### 5/5 — Visa

*2022-12-24, version 3.45*

I want to see the credit card transactions details in my mobile phone

### 5/5 — Very complete app

*2021-10-27, version 3.14*

This carries all of my bank account & credit card transactions details.

### 5/5 — Huge improvement

*2021-03-17, version 3.00*

Can see great effort put in the new App. It’s faster, user friendly and support a lot services too👍🏻👍🏻👍🏻it’s even prettier 😆

### 5/5 — Very bad

*2021-03-17, version 3.00*

Just enforced update to new version in right .  
Very stupid apps. I operate mobile app lot in by fingerprint. The new app need to lot in by password. Waste my time.  Very bad bad

### 5/5 — Nice user interface and experience

*2021-03-14, version 3.00*

Nice app!! It is user friendly and the experience has improved a lot.

### 5/5 — Crashes on iOS 13

*2019-09-21, version 2.24*

Please fix the crash

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*