# Daikin Tech Hub — user reviews > 44 indexed App Store user reviews of Daikin Tech Hub by Daikin North America, rated 4.60/5 from 3,570 ratings. - Source: https://appshunter.io/ios/app/daikin-tech-hub/id1533292134/reviews - App overview in markdown: https://appshunter.io/ios/app/daikin-tech-hub/id1533292134.md - Rating breakdown: 5★ 2,991 · 4★ 253 · 3★ 101 · 2★ 36 · 1★ 189 ## What do users think of Daikin Tech Hub? Overall sentiment: negative **Pros** - 🚀 Great technical tool - 👍 Helpful for HVAC techs - 💡 Useful for troubleshooting **Cons** - 🐛 App crashes and doesn't load - 🐛 Compatibility issues with newer devices - 🔒 Difficult sign-up and login process - 🔒 Poor customer support **Commonly reported bugs** - App not loading or crashing - Compatibility issues with newer devices - Login and sign-up problems **Most requested features** - Update compatibility for older devices - Improve sign-up and login process - Provide better customer support ## Newest reviews (12 of 44) ### 3/5 — Doesn’t open anymore *2024-07-22, version 1.4.20* I have used this app reliably until very recently. Within the last month it has not worked. Please look at the bugs! It’s a great product but needs help immediately. ### 3/5 — Does not work with iPhone 15? *2024-07-21, version 1.4.20* Recently upgraded my phone to iPhone 15 with latest IOS 17. and this apps won't open; it stucks in loading up. This apps was helpful for me, a new VRV tech. please fix bugs. ### 3/5 — This app doesn’t even open *2024-07-11, version 1.4.20* it doesn’t open ### 4/5 — I’m new *2024-03-04, version 1.4.12* Trouble shooting a heat pump ### 1/5 — Bad app *2023-12-08, version 1.4.11* Bad appworst app ever ooooo ### 1/5 — Can’t get I.d. *2023-10-23, version 1.4.7* Wouldn’t know if app is hood or not no one can seem to help me get a city I.d. Just ran me around in circles, called tech support, tried Daikin sales rep, (no response as usual), very frustrating ### 1/5 — Waste of Money and Time… *2023-06-21, version 1.4.7* Daikin has the worst tech support ever, it has the most expensive equipments almost double the price of others but has zero support for their equipment. I am a technician who installs many new units and I strongly recommend that everyone including the techs to stay away from DAIKIN… ### 1/5 — Update please!!!!! *2023-03-01, version 1.4.7* This app was working great for being able to walk through the field settings on a 10-ton VRV III and you must’ve updated it and now I can’t get it for the model number we have. PLEASE UPDATE THIS AGAIN TO PUT THAT BACK ON THERE!! It’s way easier than digging through the book, which is what I’m gonna have to do now! 😡😡 ### 1/5 — Not good *2022-12-15, version 1.4.5* Too many questions just a register ### 1/5 — Horrible set up process *2022-12-15, version 1.4.5* Asks to accept terms, but nothing to check ### 1/5 — Update is a down grade *2022-09-13, version 1.4.5* I use to love this app for troubleshooting and love the binary step for the REMQ120 heat recovery. However NOW THIS UPDATE HAS REMOVED THE TECH SUPPORT FOR REMQ120. Can you please bring back the old REMQ120? Thank you ### 1/5 — Designed by idiots *2022-06-23, version 1.4.5* Does not operate correctly for sign up to get an account ## Most critical reviews (10 lowest-rated) ### 1/5 — Service tech 20 years + *2025-12-09, version 1.5.34* Nice update, jerks. You deleted my account. NO support for a nine year old unit. Error code look up yields only the name of the fault. My time would be better spent looking for information on YouTube, or asking the apprentice janitor. I will think about this every time a customer asks me for a recommendation. ### 1/5 — Doesn’t Load *2025-09-22, version 1.5.32* Doesn’t Work ### 1/5 — Update broken *2025-02-17, version 1.5.25* The newest update has broken the app and now nothing is available and nothing syncs ### 1/5 — Will not load *2024-10-17, version 1.4.20* It’s just a never ending spinning wheel. Would love to use this but can’t. ### 1/5 — Needs to be fixed *2024-09-05, version 1.4.20* Screen doesn’t load can’t use it ### 1/5 — Garbage *2024-08-16, version 1.4.20* Can’t sign in to app with my login info or as a guest. Still waiting on tech support.. 1 hr and counting… ### 1/5 — Not Reliable *2024-07-17, version 1.4.20* App decides not open when i most need it. ### 1/5 — Left me stranded *2024-06-16, version 1.4.12* I’m on site with a Dan mini split. I can’t login even though I have an account, even though I went through the reset my password and the one 800 number no one calls you back what a terrible experience for a contractor. You’re supposed to be there when we need help ### 1/5 — On site and all alone *2024-04-19* I’m on site with a Dan mini split. I can’t login even though I have an account, even though I went through the reset my password and the one 800 number no one calls you back what a terrible experience for a contractor. You’re supposed to be there when we need help ### 1/5 — Latest update bricked app *2023-12-23, version 1.4.12* App no longer loads on iOS 12.5.7 for iPhone 6. Not all of us can afford brand new phones you know, you need to step up your backwards compatibility game. ## Most praised reviews (10 highest-rated) ### 5/5 — Tech hub *2024-02-15, version 1.4.12* Nice. Works great. ### 5/5 — Tech Hub *2024-01-30, version 1.4.12* Great tool, a must for ductless techs. ### 5/5 — Much needed and appreciated! *2024-01-02, version 1.4.12* Any tool that is provided for free, especially when its accurate and true, is worth its weight in gold when you need it! ### 5/5 — Súper especial *2023-06-20, version 1.4.7* Goodman super unit super especial buena reputación ### 5/5 — Awesome *2023-01-28, version 1.4.5* Awesome ### 5/5 — HVAC *2022-10-15, version 1.4.5* I love this app ### 5/5 — Daikin had done it again!!! *2022-09-15, version 1.4.5* Outdone yourselves this time ### 5/5 — Advanced refrigeration and hvac *2022-08-23, version 1.4.5* Used app today was very helpful.Great app to have for service. ### 5/5 — Tech Hub *2022-04-28, version 1.4.5* Best technical HVAC app I’ve ever used! ### 5/5 — Technical Support Specialist *2021-05-22, version 1.3.0* I use Daikin Tech Hub daily in tech support and recommend it to techs in the field. If you work on Daikin products you need this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*