# Daily Harvest — user reviews

> 108 indexed App Store user reviews of Daily Harvest by Daily Harvest, rated 3.60/5 from 615 ratings.

- Source: https://appshunter.io/ios/app/daily-harvest/id1437836101/reviews
- App overview in markdown: https://appshunter.io/ios/app/daily-harvest/id1437836101.md
- Rating breakdown: 5★ 316 · 4★ 60 · 3★ 52 · 2★ 40 · 1★ 147

## What do users think of Daily Harvest?

Overall sentiment: mixed

**Pros**

- ⭐ All around great
- 🍴 Delicious food
- 🌱 Healthy and plant-based
- ⏱️ Easy and convenient
- 🔍 Variety of options
- 🙌 Excellent customer service

**Cons**

- 🐛 Buggy and glitchy app
- 🤯 Difficult to cancel/pause subscription
- 💰 Expensive
- 🚚 Delivery issues and order mix-ups
- 🤔 Lack of customization and feedback options
- 🥤 Portion sizes too small

**Commonly reported bugs**

- App crashes frequently
- Issues with order updates and customization
- Incorrect items shipped or missing from orders
- Delivery delays and missing packages

**Most requested features**

- Add ability to rate/review products
- Improve app functionality and UX
- Provide more transparency on subscription management
- Offer more dietary/allergy filter options
- Enhance delivery reliability and communication

## Newest reviews (18 of 108)

### 2/5 — App needs work

*2025-12-04, version 2025.5.1*

Why did you remove the ability to save favorites, and mark disliked items? This is a critical feature- please bring it back!

### 3/5 — Disappointed Loyal Customer

*2025-09-14, version 2025.4*

Imagine my surprise when I opened my first smoothie of my most recent shipment: there was noticeably less food in the container. There was no notice that this would be happening. I would like an explanation. Tariffs? More expensive labor? This is not how you treat loyal customers.

### 2/5 — No functionality

*2024-12-13, version 2024.9*

The primary thing you need a native app for is to manage your account, check orders and pause deliveries when you’re traveling. Other than viewing an order that already arrived, I can’t do any basic acct mgmt. It also appears you just took the DH website and jammed it in to an iOS app w iframes. Recommend hiring a new app developer!

### 3/5 — Updates Are Frustrating

*2024-11-22, version 2024.9*

Canceling previous update. Discovered issue

### 2/5 — Terrible Delivery

*2024-11-02, version 2024.6*

This is twice now I haven’t received my order.
I was promised they would “take care of me” but they didn’t; no order, again.

I’m not really sure what this company’s difficulty is: their focus is on expanding into stores with little interest in fulfilling their customers’ orders?

The food is good if you can get it.

### 1/5 — Multi year user leaving after app change

*2024-09-22, version 2024.6*

My order numbers were tripled (what on earth would I do with 30 harvest bowls??), can’t update payment in the app, can’t update account info in the app. I’ve quit DH after this update. So sad!

### 1/5 — Bad re design

*2024-08-10, version 2024.3*

The app looks exactly like Purple Carrots app. No thought process at all. And can’t find my previous orders. Such a shame to ruin what was a great app.

### 3/5 — Just, why?

*2024-08-10, version 2024.3*

I have been a Daily Harvest customer for years. I love the food and used to love the app. The new refresh is awful, as well as other program updates. As someone who works in Product Design, it feels like 10 steps backward. What used to feel like a smooth, native app experience now feels like a web experience framed into an app — and badly at that. Also, why drop the customer reviews on items? And nice try selling the new discount structure as ‘easier for customer’ — now customers have to spend more to get it. Such a disappointment.

### 1/5 — Such a shame

*2024-08-03, version 2024.3*

Was great… till they decided to ruin a great thing with a horrible app refresh and cold clunky customer service. Look at your repudiation nose dive DH… maybe time to make some changes… or better… just roll it back to how it was…

### 2/5 — Good product bad app

*2024-07-30, version 2024.3*

Product is good, but this app stinks. The “select frequency” button doesn’t actually let you select anything as the options are off the phone screen. It’s slow and clunky and the UI stinks.

### 1/5 — The new version is a fail for my iPhone SE

*2024-07-25, version 2024.3*

The old version of the app worked beautifully. This one is stuck on verifying my connection. I hope that it gets updated and fixed soon!

### 1/5 — Dislike new app

*2024-07-24, version 2024.3*

The new app is not as user friendly. My order history is empty. It also removed the ratings feature which I used to remember which items I did not like so that I wouldn’t accidentally order them again. I don’t want to spend money on items I dislike, so I’ve skipped all my upcoming boxes for now and may even stop using this service. The previous version of the app was much better!

### 1/5 — Update Broke App

*2024-07-23, version 2024.2*

The recent updates to the app and website caused it to break and now the features do not work, not to mention there is not a good value for ordering things through their website anymore now that they do not have box sizes and discounts.

### 1/5 — Food is good when they send what you order.

*2024-07-23, version 2024.2*

The food I liked was good but they started to send whatever they felt like so I took a break. Now they’ve updated the app and I can’t even get in to change anything.

### 1/5 — App crashing

*2024-07-23, version 2024.2*

App crashes whenever I try to change the quantity of an item in my cart. Completely unusable right now.

### 1/5 — Terrible new app

*2024-07-22, version 2024.2*

New app seemingly wiped out customer settings as push notifications stopped, skipped weeks no longer showed up, order history disappeared, and items I don’t order were in my future orders. Does a CX team exist at DH? 

App crashes when trying to make updates and delete items. 

If customer service hadn’t agreed to refund the erroneous order, they would have lost a customer.

### 1/5 — Not working

*2024-07-21, version 2024.2*

I just downloaded the app update and now the app does not open for me.

### 2/5 — Update broke app

*2024-07-20, version 2024.2*

New version of the app is very broken, crashes constantly, doesn’t let me update my order.

## Most critical reviews (10 lowest-rated)

### 1/5 — Orders

*2026-02-11, version 2025.6.1*

This is not a good company to deal with. They placed an order for me 2 1/2 months after the account was canceled. Fighting the company on this.

### 1/5 — Disappointed

*2025-10-05, version 2025.4*

My box arrived looking pretty rough like old with stains when I opened it one had exploded everywhere and when I opened the smoothie the fruit was freezer burned and disgusting. Just threw 120.00 in the garbage. Didn’t you notice the outside of the box or you just didn’t care.

### 1/5 — Disappointing experience, poor customer service

*2025-07-23, version 2025.4*

I’ve been a loyal customer of Daily Harvest, but my recent experience has been incredibly frustrating and disappointing.
Even after skipping every available box, I was surprised with an auto-renewal and charge for my last order without any clear alert that it would process again. The platform’s process is confusing and not user-friendly. There's no simple way to fully pause or opt out of auto-renewals, and the cutoff deadlines aren’t well-communicated.
To make matters worse, customer service is lunhelpful. The response I received essentially blamed me for not skipping fast enough, despite having skipped every visible option. There’s no accountability or flexibility in resolving the issue.
Daily Harvest needs to improve both its customer experience and subscription management system. As it stands, the service feels more like a trap than a convenience. I won’t be returning as a customer.

### 1/5 — Crazy bad service

*2025-06-21, version 2025.4*

I ordered 15 items and received those and the next day another two huge boxes came. I have not been able to get the issue resolved. I was charged double what I had ordered.

### 1/5 — App is a usability nightmare

*2025-04-14, version 2025.3*

It’s pretty clear there are no good UX Designers or Researchers at Daily Harvest. This app is terrible. It’s in desperate need of usability testing. Simple tasks like changing your order, knowing when a box is coming, understanding what is coming in each shipment, etc. are all very confusing. Not excusable to have a digital experience like this in 2025. Do some user research and figure it out.

### 1/5 — Awful

*2025-03-09, version 2025.1*

The food is simply awful. Nothing is tasty aside from the smoothies. DH definitely capitalizes on using cheap ingredients and targeted marketing to sell bland, tasteless food. Highly don’t recommend.

### 1/5 — Canceling Account

*2025-02-23, version 2025.1*

Been trying for days to log in to make sure my delivery was skipped for this week.  Get nothing but a spinning icon.  I am not going to be on the hook for continuous delivery if I can’t control the when I want it.  Absolute garbage app.   If I can’t get a hold of a customer service rep to cancel then I’ll just stop payment and mail them back a box of rotten fruit slag.   I used to like this service but the app is useless.

### 1/5 — Food is melted each week

*2025-01-11, version 2024.10*

I’ve been a customer for about seven years, and until October 2023, I loved DH. I would have given them 10 stars. However, UPS changed their distribution system in my area, and an extra day has been added to my delivery. My box of food either sits in a warehouse or on a truck for an extra night, so it is almost always partially thawed and has to be thrown away. Despite being assured through several emails and phone calls that my delivery would include extra dry ice, that never seems to happen. I’ve asked DH to consider using FedEx, which would guarantee overnight shipping. They won’t. I’m very disappointed by this change in logistics with UPS, but I can no longer accept the massive amount of food waste that seems to be inevitable until DH changes carriers. I used to send boxes to my friends and recommended DH to many others. I will not now.

### 1/5 — App keeps backsliding

*2024-12-07, version 2024.9*

This app used to be surprisingly user friendly and responsive. Now it feels very clunky and sometime broken? Like beginner web design project for a e-commerce website.

Please tell the product owners to go back to the native app. I’m sure it’s better on the back end for you guys, but this is horrible for the end user.

### 1/5 — I would not bother giving this company your bank details

*2024-10-13, version 2024.6*

They will charge you when you do not want them to and refuse to refund you. Customer service just reels off scripts and doesn’t have the power to help you do anything. 
They items often arrive like they’ve defrosted and refrozen which for the price they should arrive in pristine condition. 
Additionally Most of the items are VERY high in salt and actually not even that good for you so I would take a long hard look at the ingredients lists and nutritional info before making a purchase. 
I really deeply regret giving them my bank account details.

## Most praised reviews (10 highest-rated)

### 5/5 — All around great

*2026-01-18, version 2025.5.1*

We have had Daily Harvest for years and their food is good, the snacks are tasty, and the smoothies are spectacular. Although I have loved the food, we had to cancel recently because of some changes in our life, and it was the easiest thing to cancel! 
Just that experience makes me love Daily Harvest that much more when it is time for us to restart our plan I will happily restart our plan with Daily Harvest. Thanks for the great service and delicious meals Daily Harvest. I appreciate you!

### 5/5 — Delicious food, easy to use app

*2024-08-06, version 2024.3*

Easy to navigate and manage my deliveries! Love daily harvest, especially the oat bowls and pastas!!

### 5/5 — Delicious, healthy, easy

*2024-01-29, version 2023.18*

Super clean and healthy. I feel like a new person after starting this meal plan. Everyone should do it.

### 5/5 — A Refreshing Revolution in Healthy Drinking

*2023-10-29, version 2023.17*

My Daily Harvest smoothies are nothing short of a game-changer for me and my health. As a leader of a medical group I don’t have much time. The simplicity of the process, coupled with the unrivaled quality of ingredients, has made getting my daily servings of fruits and vegetables a breeze. I’ve used this service for years and each smoothie is a symphony of flavors, masterfully blended by me and some additions, to provide the perfect balance of taste and nutrition. The convenience of these ready-to-blend cups is outstanding, saving me time without compromising on my health. These smoothies are a testament to Daily Harvest's commitment to making wholesome, plant-based eating and drinking accessible and enjoyable. 

Customer service is excellent too! Over the years there’s only been a couple times that the packaging failed and they corrected the issue, immediately. 

Five stars well deserved!

### 5/5 — My First Delivery

*2023-08-31, version 2023.15*

hi ya’ll , I was blown away with the Daily Harvest. The packaging was awesome. It was easy to order, and the food was amazingly healthy and delicious. That’s definitely a win-win for me. I highly suggest you giving it a try and to make it even better. The price is right.
I’m so thrilled about this. Thank you Namaste.

### 5/5 — Good diet food !

*2023-04-22, version 2023.9*

I first tired DH because I was too busy to always have a healthy balanced quick meal. I ended up finding they are a great way to lose weight. The bowls come with the proper calories and no extra filler. Some however do have more sodium than I’d like. Sometimes I buy frozen chicken and throw that in my bowl when I feel the veggie are too boring. Amazing smoothies and I love how they keep developing other treat options such as ice cream and almond milk. 
ONE negative, I hate that they automatically sign you up for weekly renewals and it’s such a mystery to cancel your plan. I think they assume people will “push the plan” back to a few weeks and forget to cancel. I just wish they gave you an option for one time order. I actually cancel that plan and then don’t reorder because it’s such a ordeal to “cancel” your weekly subscription.

### 5/5 — Love that everything is plant based!

*2023-01-20, version 2023.1*

What I said in the title, & the app is organized nicely. I love the range of low cal options, high protein options, etc. The smoothies, soups, & daily harvest bowls I’ve tried are delicious. (I haven’t tried their other products.)

### 5/5 — Amazing Customer Service and Smoothies!

*2022-05-30*

Most of the food subscriptions I have tried come with a price tag. I have always seen the convenience of meal prep exceeds the price I’m paying as I have zero time on my hands. Daily Harvest is no exception to the price, but the convenience sets the bar. There smoothies are absolutely worth it!!! You don’t have to buy the ingredients separately and spend time measuring and putting it together. They come prepackaged and include ingredients you don’t typically find at your local grocery. 

My experience with their costumer service is also one of the best I’ve had. They were quick to help resolve what I was asking. I forgot to pause my subscription and when I realized that it was too late it was an hour past the deadline. I was already charged for the upcoming week so I was a bit hesitant in asking for a refund. I texted their service number asking to cancel my subscription and for a possible refund for that week before it shipped. I wanted to cancel my subscription because I was afraid that I would forget to cancel again, I am currently saving for college so I can’t afford DH every week. They put an indefinite pause on my account where I can go in and unpause at anytime without fear of forgetting to skip a week. They also refunded the week I forgot to skip without any hesitation which I appreciated!!

### 5/5 — Unbelievable. Die hard fan for years

*2022-05-06, version 2022.9*

I can’t say enough good things about Daily Harvest. Ingredients are incredible and everything is so simple to make. They are always coming out with new products that keep getting better. If you want to eat healthy without spending hours at Whole Foods and then cooking this is the answer.

### 5/5 — Newman, Denver

*2021-10-18, version 2021.20*

I love Daily Harvest! The shakes are very good and natural sweetness and a big selection. The “tastes like” comment for each shake is exactly what it tastes like. I get hungry around 4pm and never knew what to eat that would be healthy until now. I add oat milk and a scoop of protein then I’m good until dinner, usually 4 hours later. The “coffee” drinks are awesome for a pick me up!
The soups are unusual and light in a good way and sometimes I’ll have one before dinner without the full feeling. I also love the oatmeal breakfast selection.
I highly recommend this company.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
