# Daily Herald E-edition — user reviews

> 56 indexed App Store user reviews of Daily Herald E by Paddock Publications, Inc., rated 1.50/5 from 79 ratings.

- Source: https://appshunter.io/ios/app/daily-herald-e-edition/id659107287/reviews
- App overview in markdown: https://appshunter.io/ios/app/daily-herald-e-edition/id659107287.md
- Rating breakdown: 5★ 7 · 4★ 2 · 3★ 1 · 2★ 6 · 1★ 63

## Newest reviews (16 of 56)

### 1/5 — Terrible update

*2020-08-21, version 3.4*

Upgrade? I Would call it more of a downgrade. It Crashes all of the time!! Often times the most updated paper is yesterday's issue not the current issue. I have news for you Daily Herald, yesterday's news is old news. 

The only thing good about the new app is that you can print from it; otherwise, it was a major step backwards. It doesn't look / feel like a paper, and personally, I liked how the old version did. The ONLY modification that was needed on the old app was to enable printing, otherwise it was just fine. Oh, and did I mention it crashes ALL OF THE TIME??!!

Get it together Daily Herald!! Read your reviews, and fix the app!

### 1/5 — App does not work

*2019-11-08, version 3.3*

The app continuously crashes and or does not load the pages in full resulting in an endless wheel of death.   Deleting the app and reinstalling does not help either.

### 1/5 — TERRIBLE TERRIBLE TERRIBLE

*2019-10-14, version 3.3*

Couldn’t agree more about this poor app.  I have cancelled my subscription.  Just plain tired of trying to read anything and or just plain getting it to work.  BEWARE.

### 1/5 — New app is not good.

*2019-03-05, version 3.3*

If you were looking for an app that likes to crash, this is it. 
Welcome home.

### 1/5 — Terrible since last update

*2018-11-16, version 3.2*

Ever since the latest update I cannot open to read because it is asking me to log in. When I tried both emails it says it doesn’t recognize me so I can’t even reset my password....now what?!

### 1/5 — GETTING WORSE !!!

*2018-11-15, version 3.2*

I am disabled, and cannot read the print edition. You’re continued “ updates “ make the paper ridiculously more difficult to navigate after each revision. Besides constant crashing, my frustration and patience is at wit’s end. If your readers opinions are important to you, then fire the current people masquerading as IT specialists and get this app back working properly. I will be one of the Herald’s lost subscribers if this is not corrected. Hoping this will not fall on deaf ears.
# FIX IT

### 1/5 — What did you do?

*2018-11-15, version 3.2*

What idiot pushed through this horrible, cumbersome update?  Your paper is now unreadable!   Navigation is terrible.  Bring back the readable app (version Nov 13 and prior) or I cancel.  You can’t even read this hot mess you’ve created.  What a joke.

### 1/5 — Very Awful app

*2018-11-14, version 3.2*

Since the redo of the DH app, I have not been able to get in to read the paper that I subscribe to. Since I travel to see family now instead of business, it would be nice to be able to read what is going on at home. It keeps asking for an email address and password that I never had to set up before and never was asked to set up. On top of that it does not allow you to set up and load in. Who ever designed this new update should be shown the door and to find someone who can properly design something that works.

### 1/5 — 11-14-2018 update

*2018-11-14, version 3.2*

What did you do?? Why can’t I expand an article, now? So much worse than it was, and that wasn’t great.

### 1/5 — Keeps crashing

*2018-10-29, version 3.0*

Does anyone at Daily Herald even read these reviews?  Pay for e-edition and it crashes. Crashes getting more frequent and sometimes can’t even access long enough to read first page.

### 1/5 — Frustrating app

*2018-10-12, version 3.0*

Terrible app. Very inconsistent. Works fine for weeks and then it constantly crashes when swiping across pages. Daily editions are late being posted. 
Support is pretty much clueless about fixing the app. Don’t bother with downloading app just buy the paper edition it always works.

### 1/5 — 1 Star - 0 Star

*2018-08-26, version 3.0*

1 star is over rated. Very inconsistent app. Crashes all the time!

### 1/5 — Awful app

*2018-08-26, version 3.0*

Never had trouble with old app or the Trib App. Lucky if we can get through a day without crash. Today can’t open at all. Have reported multiple times with responses the issue has been corrected. Ha. Never is. After a life time of reading the Herald, I will not renew my subscription and will not read this paper any longer.

### 1/5 — Useless IT Deptment

*2018-08-26, version 3.0*

ALWAYS CRASHES!!  There isn’t a day goes by that I try to read this e-edition but it always crashes.  I send feedback to the Herald’s IT Dept. but there response is always the same: Delete the app, restart your iPad, then download the app from app store, the guess what -then same problem comes back a day later.  What a useless IT Dept. the Herald has. They refuse to listen to the readers about fixing this bug and updating this app.
HOW FRUSTRATING THIS IT JUST TO TRY TO STAY UP-TO-DATE ON TODAY’S NEWS!!!

### 1/5 — Very Frustrating

*2018-07-30, version 3.0*

The app crashes frequently making it difficult if not impossible to red the paper.  I provided feedback via their site and their response was they knew about the problem and were working on it - over a month ago.  Ridiculous!

### 1/5 — 1 in crashing—please stabilize

*2018-07-20, version 3.0*

DH, I pay for a digital subscription but most days can not read all of it without the app crashing. Today I cannot even load it without crashing, either on updates iPhone X or on iPad. This level of service is unacceptable. Please hire whatever engineer or hosting company you need to in order to fix the chronic issue.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible experience

*2025-04-16, version 3.5.2*

I normally access the Daily Herald on my laptop using Chrome.  No issues there.  For a change I tried my iPad.  Could not believe how bad this app performs on an iPad.

### 1/5 — Works Occasionally....if your lucky

*2024-11-01, version 3.5.2*

Amazing that a news organization can’t engage a capable company to provide an app which seamlessly delivers current editions, particularly since they are bent on eliminating hard copy home delivery services.  The app almost always just stares with the blue cover Daley Herald emblem forever, without even a swirling circle indicating that it’s trying to connect.  I have deleted and installed it several times without any difference whatsoever.  I’m thinking that the Tribune might be a more grown up option as these kids at the Herald haven’t graduated from business school.

### 1/5 — Not User Friendly

*2024-07-03, version 3.5.1*

Constant trouble getting it to download. Happens at least once per week. Paige suite tells me to make sure it’s the current version yet never tells me how to check it for updates.

### 1/5 — This product deserves its 1 star rating

*2024-06-09, version 3.5.1*

This product deserves its 1 star rating and if I include the developers’ expertise in resolving a storage (memory) usage, they would get a zero star review. This grew several hundred megabytes each time I read an edition. Support admitted it was a problem and after several months of “we are working on it” finally stated the problem could not be solved.

### 1/5 — Terrible!

*2023-07-30, version 3.5.1*

Have to fight to get it loaded. New version is awful!

### 1/5 — Newest version doesn’t work

*2023-06-10, version 3.5.0*

Whatever DH did in its latest upgrade, sadly doesn’t work

### 1/5 — Hate the new APP

*2023-06-08, version 3.5.0*

Screwed up the best Newspaper app.  I want to be able to select a single page view and then select the article on want to read by a single touch.  This enough to make drop the subscription.

### 1/5 — New update

*2023-06-07, version 3.5.0*

This update is awful, not user friendly, hard to read one page at a time, why do you need to make a good thing better. Bad idea

### 1/5 — This app is a mess!

*2023-06-07, version 3.5.0*

This app is not working…I have been a daily reader of the DH digital edition for many years….before that a paper edition reader. Prefer the digital. I can not get to the actual paper at all. I login and when I click on the paper it keeps taking me to my Login page which says Logged In. I am in this vicious circle. I reloaded the new app. Still not working. I opened my old app and it automatically put me in the new one and I could not go back… You need to communicate or you will lose your readers!!!

### 1/5 — Broke

*2022-09-26, version 3.4*

It doesn’t work anymore on my iPad.  You click the preview and just see a garbage screen.

## Most praised reviews (6 highest-rated)

### 5/5 — Works well

*2021-08-21, version 3.4*

Not sure what others are talking about. The app works flawlessly. I 
Ike to see the paper version, and it’s easy to expand a story or go into text mode.

### 5/5 — Great App

*2021-03-27, version 3.4*

Easy to use and navigate

### 5/5 — Works fine

*2020-06-25, version 3.4*

I have been using this app for a week on iphone as well as on ipad pro. It works fine and I have not encounter any crashes so far. Keep up the good work. As for the news, it would be good to have more positive local news, since most national news now days are too gloomy and focus only on the negative. Got to have positive news to provide positive energy to the reader!

### 3/5 — works well but outdated

*2022-07-10, version 3.4*

Compared to the WSJ app, this app is outdated.  It doesn’t have a zoom page view by tapping, it instead opens a reader page. You can zoom by using your fingers on the screen…..which is fine, but not as intuitive as having the option for zoom or reading pane.   

i’ve read comments about not getting the current edition, I think that’s the users wifi problem.  when that’s happened to me, by wifi had issues.

### 2/5 — Update is a mess!

*2016-04-25*

I've been reading the Daily Herald on-line every day for the past two years. Although the old app needed a little cleaning up, the entirely new version is riddled with bugs, links that don't work and a new user interface that is much more clunky and non-intuitive than it was before. A few changes would have been in order but this new version is a mess! Hope you're working on this or viewership will dramatically drop!

### 2/5 — Poor

*2014-05-02, version 2.6.0.2*

Content is ok, but download speed is so slow it is not readable, and continues to get worse. I took the subscription but will not renew unless it improves quickly

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
