# Daily Provisions — user reviews > 42 indexed App Store user reviews of Daily Provisions by Union Square Hospitality Group, LLC, rated 4.90/5 from 3,449 ratings. - Source: https://appshunter.io/ios/app/daily-provisions/id1629567966/reviews - App overview in markdown: https://appshunter.io/ios/app/daily-provisions/id1629567966.md - Rating breakdown: 5★ 3,229 · 4★ 110 · 3★ 39 · 2★ 16 · 1★ 55 ## What do users think of Daily Provisions? Overall sentiment: neutral **Pros** - 🚀 Super Fresh & Delish - 👍 Never Disappoints - 👍 My Happy Place - 👍 Excellent Customer Service Provided Always!!! - 👍 DP is the best! - 👍 My new go to spot - 👍 Love this app! - 👍 Great delicious **Cons** - 🐛 No way to handle order problems through the app? - 🔒 You cannot make it mandatory to save a credit card information- this is illegal - 🐛 App does not work - 🐛 Terrible app / rewards don't work - 🐛 App is garbage - 🐛 Doesn't work. Can't order Daily Provisions with this App - 🐛 Credit cards app issues week after week - 🐛 Impossible to login **Commonly reported bugs** - App does not work - Terrible app / rewards don't work - App is garbage - Doesn't work. Can't order Daily Provisions with this App - Credit cards app issues week after week - Impossible to login **Most requested features** - Need to add Upper East Side location - Pls Add NEW UES location - Missing features which would improve ease of use: doesn't access wallet on device ## Newest reviews (10 of 42) ### 2/5 — Glitchy, kept getting errors *2026-06-24, version 50.0.3* This app kept giving me error messages whenever I tried to add food to my cart. It also asked if I wanted to pay with Apple Pay, but then kept giving me errors so I couldn’t place the order. Very disappointing. ### 3/5 — app got worse *2026-05-15, version 49.1.1* seem buggier than the last time I used it. ### 3/5 — Tips *2026-05-01, version 48.1.0* Unclear if tips go to restaurant or the delivery person. I’d prefer to be able to tip delivery person. Thank you ### 2/5 — Be prepared to wait…. *2026-03-16, version 47.17.9* App has some issues- frequently tells me to remove and readd items. The wait time is never correct- be ready to wait an additional 15-20 min on top of whatever lie of a time it gives. Your faulty app really puts your staff in a bad position to manage customers from something outside of their control. ### 4/5 — Missing Rewards *2025-11-14, version 47.0.1* Used to love the app for ease of use but now I’m unable to use rewards. It says add to cart to redeem but there are no rewards present in the cart even though I have 795 points with points expiring in 2 weeks. The rewards used to be available in the carousel but now it’s just- “you also may like” items. Whatever modifications were made in the past few months stink now that I can’t use rewards except for in store when I show a barcode. ### 2/5 — No way to handle order problems through the app? *2025-07-02* There needs to be a better way to handle problems with an order, other than opening my banking app and doing a chargeback on the entire amount. ### 3/5 — Pls Add NEW UES location *2024-09-04, version 32.14.5* Let’s go! ### 4/5 — Location missing *2024-08-11, version 32.10.0* The Upper East Side location is missing from the app. Frustrating for a frequent customer of the Upper East Side location. ### 5/5 — DP is the best! *2023-11-14, version 16.4.9* Excellent ### 3/5 — No Apple wallet support *2023-10-29, version 16.4.9* Missing features which would improve ease of use: doesn’t access wallet on device. ## Most critical reviews (10 lowest-rated) ### 1/5 — great restaurants/awful app *2026-07-21, version 53.0.1* this is app is so clunky. the UX is terrible, and it stopped working after the latest update ### 1/5 — Broken check out flow *2026-05-20, version 49.2.1* Can’t count how often I’ve been through the whole multi click checkout flow, went to Daily Provisions, then realized there was an nth are you super-duper-triple-double-extra-maxi sure step I didn’t click on. If you don’t want to order food from Daily Provisions, this app works well enough, but so would not ordering the app in the first place. ### 1/5 — Fickle *2026-03-15, version 47.17.2* The app doesn’t save gift cards and the West Village location regularly shuts off online orders. You also can’t schedule an order ahead to avoid the online shut off at busy times. ### 1/5 — The app is not free *2026-01-23, version 47.10.0* I had this app in a previous phone but was charged $10.86 to download it onto my new phone. Whats that about?? This app has always been free ### 1/5 — Terrible app design *2026-01-05, version 47.5.0* a very unthoughtful and terribly designed app for a food establishment. there’s no way to contact the store if you make a mistake (i.e., forget to set “pickup” to “delivery” because pickup is the default for some reason), and there’s no way to cancel or modify an order immediately after placing it. the only reason to use this app is for the reqards points. ### 1/5 — Missing items and no way to contact support team *2025-12-16, version 47.3.0* The app doesn’t allow you to contact support about an order. It defaults to pickup instead of delivery, and on more than one occasion I ended up paying for orders I never picked up. When I tried to request delivery afterward, no assistance was provided. Missing items are also a frequent issue, and although they say refunds will be issued, that rarely—if ever—happens. There is also very limited ability to contact customer support at all. ### 1/5 — Useless Service *2025-12-15, version 47.3.0* Uses a third party service to deliver and then offered no help when it didn’t arrive for two hours, only a refund. Useless company. ### 1/5 — DOESN’T WORK *2025-11-03, version 46.1.26* Pushes back your delivery time again and again. It will never let you simply check out, because it always tells you that the delivery time it ASSIGNED YOU only a minute ago can no longer be met, and you have to choose to wait an hour. Useless app ### 1/5 — Xxx *2025-01-07, version 36.3.9* You cannot make it mandatory to save a credit card information- this is illegal. You must give me the choice to pay as a guest without saving my card info ### 1/5 — App does not work *2024-08-06, version 32.2.3* I downloaded your app and it does not work. I can’t open the app it crashes as soon as I open the app itself ## Most praised reviews (10 highest-rated) ### 5/5 — Great service and good coffee *2026-08-10, version 54.1.1* Nice vibe!! ### 5/5 — The Best BEC! *2026-04-08, version 47.17.9* I treat myself once a month to a breakfast sandwich here! So good ! ### 5/5 — Above and beyond delicious! *2026-02-04, version 47.12.2* I stopped by to get a delicious grilled cheese and a delicious tomato soup today. Jahaira was very accommodating and she was giving perfect Customer service. When I asked if I could have the grilled cheese extra crispy. No problem. The best lunch I’ve ever had at Brookfield Place! Looking forward to ordering more. If I could recommend having a selection of soups. That would be great. I proceeded to order a salad niçoise for my husband’s dinner. My experience was in one word, “marvelous!” And in another word, “magnificent!” As the title of this review says “above and beyond delicious !!” ### 5/5 — Caveat emptor *2026-01-27* If you place an “ASAP” order, it may place it for some random date and time in the future. By the time you realize on the order confirmation page, there’s no way I could find to cancel the order or contact customer service. ### 5/5 — Consistently good *2025-12-31, version 47.5.0* Everything I have ordered so far has been so fresh and tasty. This place is the best ### 5/5 — Super Fresh & Delish *2025-08-18, version 45.2.0* I love everything from DP but my favorites are the salads, the tuna sandwich, the everything croissant which is the best in NYC. ### 5/5 — Never Disappoints *2025-03-15, version 39.3.34* My go all day go to spot. Never disappoints! Fresh and delicious. ### 5/5 — My Happy Place *2025-03-14, version 39.3.34* The food here is excellent quality. If you order on the app and go pick up it saves you so much time. It’s always been ready. The food is excellent. The people are Fantastic. ### 5/5 — Need to add Upper East Side location *2024-09-25, version 34.2.9* App is missing the Upper East Side location. ### 5/5 — Service *2024-02-15, version 27.1.1* Excellent Customer Service Provided Always!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*