# Dairy Queen® Food & Treats — user reviews

> 2,180 indexed App Store user reviews of Dairy Queen® Food & Treats by International Dairy Queen, Inc., rated 4.70/5 from 266,231 ratings.

- Source: https://appshunter.io/ios/app/dairy-queen-food-and-treats/id1359480496/reviews
- App overview in markdown: https://appshunter.io/ios/app/dairy-queen-food-and-treats/id1359480496.md
- Rating breakdown: 5★ 231,034 · 4★ 17,436 · 3★ 5,441 · 2★ 2,296 · 1★ 10,024

## What do users think of Dairy Queen® Food & Treats?

Overall sentiment: neutral

**Pros**

- 👍 Great customer service
- 🚀 Convenient mobile ordering
- 💰 Good deals and rewards

**Cons**

- 🐛 App issues and bugs
- 🔍 Limited menu options and customization
- ⏱️ Long wait times for mobile orders
- 🤔 Confusing app functionality

**Commonly reported bugs**

- Unable to log in or create account
- Rewards points not tracking properly
- Mobile orders not processing correctly
- App freezing and crashing issues

**Most requested features**

- Allow selecting ice cream flavor for Blizzards
- Add more menu customization options
- Improve mobile order priority and pickup process
- Provide better app stability and reliability

## Newest reviews (12 of 2,180)

### 4/5 — Like app but

*2026-08-25, version 5.1.0*

I love the DQ App but it will not keep my card even though I always check “keep card”.

### 4/5 — Mixed

*2026-08-23, version 5.0.0*

The blizzard is not always mixed to the bottom. Most of the time the ice cream in the last half of the blizzard is just vanilla ice cream.

### 1/5 — Blizzard and app

*2026-08-23, version 5.0.0*

The blizzard I want is available by ordering in person but not on app which make the app useless and further I had to login in more than once and the app wasn’t working properly

### 1/5 — Cannot Login

*2026-08-23, version 5.0.0*

Infinite login loop issue—after using correct email and password it wants more information for completing the account. But then has an error and the app says the account couldn’t be created.

### 1/5 — Unhappy with this location! It’s ruining the DQ quality and experience I once loved

*2026-08-23, version 5.0.0*

This place is the slowest place in the high desert and I am not exaggerating. This is my favorite chain for ice cream but the last 3 times I’ve came it’s been over 30-45minutes waiting in the drive thru line. This is so inconvenient and I’m stuck because I’ve ordered online and I’m stuck between many cars. Word of advice keep your doors open until 10 instead of closing at 9 because it’s just not working.

### 1/5 — Disappointed

*2026-08-23, version 5.0.0*

I placed an order before I got to the location. Instead of it being a pleasant experience, service was horrible. No customer service skills. I’m disappointed this was my first time after setting up my app and I will not use it again.

### 1/5 — Horrible

*2026-08-23, version 5.0.0*

This app drives me nuts.  I use over 100 apps and this and comed are the worst

### 1/5 — Could not refund me 15 dollar’s for ice cream sandwiches not longer sold

*2026-08-23, version 5.0.0*

Im owed 15 dollars will have to contact management because app took money they could not fulfill order

### 1/5 — Bogo 99 cent

*2026-08-23, version 5.0.0*

Worked once can’t use it anymore it like jumps around and skips everything e we’ve gotten blizzards several times a week all summer we could save money and can’t so disappointed

### 2/5 — Bad Promo

*2026-08-23, version 5.0.0*

App would not allow redeem in restaurants. DID NOT GET .99 Blizzard, PAID FULL PRICE FOR BOTH.

### 1/5 — Not happy

*2026-08-22, version 5.0.0*

Extremely slow.  Almost a half hour to get my order ahead.

### 1/5 — Account creation impossible

*2026-08-22, version 5.0.0*

We had the old app and it worked great. Redownloaded and now a login is required. Have attempted with 3 email addresses plus with Google account sync and all we get is “unable to create account” even when all permissions are checked.

Have tried all reset password and new account creation possibilities.

Unable to use.

## Most critical reviews (10 lowest-rated)

### 1/5 — SCAM!!!

*2026-08-26, version 5.1.0*

It scammed me, the points didn’t work and I lost 400 points and still had to pay

### 1/5 — Never get what I ask for

*2026-08-26, version 5.1.0*

Add extra stuff to my blizzard. Charged for it and dont get it
 happens often

### 1/5 — Ripoff

*2026-08-26, version 5.1.0*

I paid $25 for a small blizzard and cheeseburger and they wouldn’t even give me a cup of ice or water.  They said it’s new company policy.

### 1/5 — Trash App

*2026-08-25, version 5.1.0*

Guess yall ain’t getting any money from me.  Keep entering correct password , then it sends a code to my email which I get , I enter it , then says wrong password , and a constant loop of this.  I changed password and then even after that it sends me a code that I’m no longer getting for 24 hours.   No I’m not stupid. App is garbage

### 1/5 — Authentication is whack

*2026-08-25, version 5.1.0*

You shouldn’t be asking for an email verification code unless the password is correct btw

### 1/5 — Shorted my food

*2026-08-25, version 5.1.0*

Ordered a 6 piece strip only got 4, ordered curds got fries instead

### 1/5 — User error

*2026-08-24, version 5.1.0*

I can’t figure out how to cancel on the app

### 1/5 — Order did not process

*2026-08-24, version 5.1.0*

Order did not go to store after waiting 28 min

### 1/5 — Ai usage

*2026-08-24, version 5.1.0*

Dairy queen supports ai usage.

### 1/5 — Buggy

*2026-08-24, version 5.0.0*

Works as intended when it feels like it

## Most praised reviews (10 highest-rated)

### 5/5 — mix and match

*2026-08-24, version 5.1.0*

this is no longer working in the app to add two sundaes

### 5/5 — Love

*2026-08-24, version 5.1.0*

Dairy Queen has always been my favorite place to eat and they always have my favorite ice creams will always recommend.

### 5/5 — Staff is so nice

*2026-08-24, version 5.0.0*

Blizzards are so good thank you

### 5/5 — AMAZING!

*2026-08-23, version 5.0.0*

Hands down best fast food experience in awhile EVERYTHING  was absolutely amazing and they even let me add a blizzard while in line and it was the best blizzard I’ve ever had. Top tier experience!

### 5/5 — yes

*2026-08-23, version 5.0.0*

5 starrr

### 5/5 — Ice cream

*2026-08-23, version 5.0.0*

I scream for yummy ice cream

### 5/5 — points are where it’s at

*2026-08-22, version 5.0.0*

got my Bday ice cream oreo blizzard  cake using my points from the app! Who doesn’t LOVE a good ice cream DQ cake! Plus it is 107 outside so tastes delish! The ladies at the counter were sweet, joyful, and helpful! Joy and smiles!!

### 5/5 — Excellent

*2026-08-22, version 5.0.0*

Love my Blizzards and they are made just right.

### 5/5 — Great Service

*2026-08-21, version 5.0.0*

Friendly, courteous and prompt service!

### 5/5 — Cones

*2026-08-21, version 5.0.0*

I wish we could order cones with swirl as an option

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
