# Dairyland® — Insurance access on the go

> Mobile insurance management for policyholders, offering bill pay, claims, and document access. (iPhone/iPad app by Dairyland Insurance.)

- Source: https://appshunter.io/ios/app/dairyland/id1097543360 (this page in markdown: same URL + `.md`)
- Developer: [Dairyland Insurance](https://appshunter.io/developer/1250195412)
- Category: Finance
- Price: Free
- Rating: 2.50/5 from 40 App Store ratings · 116 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 31 MB
- Languages: American English, European Spanish
- Released: 2016-05-25
- Data updated: 2026-07-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/dairyland/id1097543360/reviews.md

## What is Dairyland®?

Manage your account—anytime, anywhere—with the Dairyland® mobile app. 

•	View ID cards—even when you’re offline*
•	Pay bills instantly with credit, debit, checking, or savings 
•	Choose paperless billing and documents—we’ll plant a tree!
•	Get bill alerts so you’ll never forget a payment
•	Submit claims, or check on claim status
•	Schedule automatic payments (not available for all policy types)
•	Review your coverage details
•	Access and download your policy documents
•	Update your profile and contact information

The Dairyland app is available in English and Spanish.

Look to Dairyland insurance for affordable coverage, 70 years of trusted insurance experience, and 24/7 customer support you can count on.  

*Mobile ID cards accepted in most states, must be downloaded to view offline

## Key features

- View ID cards (offline access)
- Instant bill payments
- Paperless billing and documents
- Bill payment alerts
- Submit and track claims
- Review coverage details
- Download policy documents

## What do users think of Dairyland®?

Overall sentiment: negative

**Pros**

- 💳 Easy bill payment functionality
- 📱 Convenient digital insurance cards
- 🎯 Quick access to policy information
- 👥 Responsive customer service (when contacted)
- ⚡ Fast issue resolution by support team
- 🎨 Clean and accessible interface design

**Cons**

- 🐛 Persistent login failures and authentication issues
- 🔐 Face ID and biometric features don't work reliably
- 💾 App fails to save login credentials despite 'remember me' option
- 🔄 Constant forced logouts after app updates
- ⚠️ Frequent app crashes and freezing
- 📧 Password reset emails never arrive
- 💰 Unexplained late fees and payment rejections
- 🚫 Unable to access account information or policy details
- ⏱️ Excessive two-factor authentication requirements
- 🔌 App requires constant updates but issues persist
- 💸 Aggressive rate increases and billing practices
- 📵 App opens in browser instead of native app
- 🎯 Limited functionality compared to website version

**Commonly reported bugs**

- Login credentials rejected despite correct information
- Face ID authentication fails or loops indefinitely
- App crashes after Face ID verification completes
- Password reset emails not delivered
- App logs out after every update
- Cannot access account information or billing details
- Loading spinner never completes, app hangs indefinitely
- Password field character limit differs from web version
- App won't accept terms and conditions agreement
- Blank or missing insurance ID cards
- Auto-pay settings don't save or reflect changes
- Policy information displays as 'not found' or missing
- App crashes on iPhone 7 and older devices
- Forgot password page crashes
- Sign-up completion button doesn't function
- App closes immediately upon launch
- Error codes: 'key not found', 'unknown error', 'coding error'
- Two-factor verification code never arrives or doesn't work
- Quick pay feature rejects valid policy information

**Most requested features**

- Enable early bill payment option
- Implement working auto-pay enrollment
- Add ability to manage vehicles and drivers through app
- Improve digital ID card display for mobile viewing
- Add screenshot/print functionality for insurance cards
- Implement persistent Face ID login without password requirement
- Add payment due date notifications
- Enable policy modifications through app
- Provide clear state-by-state digital ID card acceptance information
- Add option to disable two-factor authentication

## Recent user reviews (10 of 116)

All indexed reviews: https://appshunter.io/ios/app/dairyland/id1097543360/reviews.md

### 1/5 — Payment

*2026-07-22*

Can not make a payment for the last two months

### 1/5 — Face ID Issue

*2026-07-18*

Face ID does not save and auto login despite checking the “enable Face ID” option and “Remember this device.”

### 1/5 — Can’t make payment

*2026-07-06*

I’ve been trying to make my payment for 2 weeks. It’s now past due and it will not go through.

**Developer response:** Hello, we're sorry to hear about the issues you have had with our app. We would love to help you with this. We have created ticket PL-130769 to assist you. Would you please consider emailing us at help@dairylandinsurance.com with additional details so we can review this further? We are also available 24/7 at 800-334-0090 for further assistance. Thank you! Dalton - Dairyland Customer Case Team

### 1/5 — Broken

*2026-07-06*

I don’t usually leave reviews, but this app has not worked properly in months and I feel like they are not doing anything to fix the problem. I log in and it doesn’t do anything just continuously says loading and if by some luck it does load it and I try to pay my bill it will not go through it will also just continuously load till it times out.

**Developer response:** Hello, we're sorry to hear about the issues you have had with our app. We would love to help you with this. We have created ticket PL-130766 to assist you. Would you please consider emailing us at help@dairylandinsurance.com with additional details so we can review this further? Thank you! Dalton - Dairyland Customer Case Team

### 1/5 — kms

*2026-06-24, version 6.3.1*

Sent me an email saying there was an issue with payment 6 hours after my payment confirmation email came through. Got charged $50 for a late fee.

### 1/5 — Horrible app

*2026-06-13*

Can’t even make a payment on app useless app

### 1/5 — Sucks

*2026-06-13, version 6.8.3*

If you don’t make a payment through the app u get charged extra but the app doesnt even process a simple payment so dumb

### 1/5 — Waste of time

*2026-05-30*

Doesn’t even let me sign up.

**Developer response:** Hello, we're sorry to hear about the issues you have had with our app. We would love to help you with this. We have created ticket PL-128052 to assist you. Would you please consider emailing us at help@dairylandinsurance.com with additional details so we can review this further? Thank you! Dalton - Dairyland Customer Case Team

### 1/5 — Rip off

*2026-04-02*

Even when your policy is up, they’ll keep charging you.

### 1/5 — Features don’t ever work

*2026-03-23*

There’s a remember me feature, as well as a sign in with Face ID feature. Neither of them work in any combination, and they haven’t for years. The ONLY thing that works is taking your money, but even that has a horrible UI design. There are no notifications for when your bill is due or for anything else for that matter. App is trash tier.

## Frequently asked questions about Dairyland®

### What can I do with the Dairyland app?

The Dairyland app allows you to manage your insurance account on the go. You can view your ID cards, pay bills instantly using various payment methods, submit and track claims, review your coverage details, and access policy documents. It also offers features like paperless billing and bill payment alerts.

### Is the Dairyland app free to use?

Yes, the Dairyland app is free to download and use. There are no in-app purchases or ads mentioned in the application data, indicating a free service for policyholders.

### Can I view my ID cards offline?

Yes, you can view your ID cards offline with the Dairyland app, provided they have been downloaded beforehand. Mobile ID cards are accepted in most states.

### What payment methods are accepted for bills?

The app accepts multiple payment methods for your bills, including credit cards, debit cards, checking accounts, and savings accounts. You can also schedule automatic payments for eligible policy types.

### Is the Dairyland app available in other languages?

Yes, the Dairyland app is available in both English and Spanish, making it accessible to a wider range of users.

## Version history (last 5 releases)

### 6.9.0 — 2026-07-22

Minor bug fixes

### 6.8.3 — 2026-05-11

Minor bug fixes

### 6.8.1 — 2026-03-30

Minor bug fixes

### 6.6.7 — 2025-11-20

Minor bug fixes

### 6.6.5 — 2025-10-02

Minor bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*