# Dak Sewa 2.0 — Dak Sewa Jan Sewa > Comprehensive postal services app for tracking, calculations, and bookings. (iPhone/iPad app by Department of Posts.) - Source: https://appshunter.io/ios/app/dak-sewa-20/id6748644547 (this page in markdown: same URL + `.md`) - Developer: [Department of Posts](https://appshunter.io/developer/1528171297) - Category: Business - Price: Free - Rating: 4.20/5 from 400 App Store ratings · 24 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 133 MB - Languages: American English - Released: 2025-10-21 - Data updated: 2026-09-14 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/dak-sewa-20/id6748644547/reviews.md ## What is Dak Sewa 2.0? The app provides the following facilities: 1) Tracking of Articles and Money Order 2) Post office search 3) Postage Calculator 4) Complaints Management 5) Insurance premium calculator 6) Interest calculator 7) Domestic Booking 8) International Booking 9) Money Order Booking 10) Customer Registration 11) Contract creation and management 12) QR Payment 13) Post Box Registration 14) Recall of Article 15) E-Receipt/E-Pod 16) Franchise operations Brief description of each facility is given below: TRACKING: The tracking facility is made available on this mobile app for the following types of mail items. • Speed Post • Registered Letter • Insured Letter • Value Payable Letter • Insured Value Payable Letter • Registered Packets • Registered Periodicals • Registered Parcel • Insured Parcel • Value Payable Parcel • Insured Value Payable Parcel • Business Parcel • Business Parcel COD • Electronic Money Order (e-MO) The users can view the status of the above mentioned type of articles by entering the articles number and touching the Track button. POST OFFICE SEARCH: • By entering first four character of the name of the Post office or by entering the Pin code of the office the users can get a list of matching Post offices. By clicking again on the row the user gets the details like Name of Post office, Street address (location), contact details of the Post office (where ever available) for the selected Post office. The name of the Division and contact details. • Pincode search has feature to find nearest post office, locating post office on Google Map and Making call to Post office. POSTAGE CALCULATOR: The app will calculate the Postage (tariff) based on the weight entered by the user for the following items. • Ordinary letter • Speed Post* • Registered letter • Ordinary Parcel • Registered Parcel • Registered book packet • Registered book packet containing Printed books • Ordinary Registered book packet • Ordinary book packet containing Printed books • Book packets *Domestic Speed Post Tariff depends on distance between place of origin and destination. • Based on tariff there are 5 slabs of tariff viz. local, up to 200 KM, 201 to 1000 KM, and 1001 to 2000KM and above 2000KM. The calculator shows the tariff for all categories. COMPLAINTS MANAGEMENT Complaint Registration, Tracking and Disposal with Alerts at various stages of processing. PREMIUM CALCULATOR The Department is offering various types of Life Insurance Policies through Postal Life Insurance and Rural Postal Life Insurance. The users can check the premium payable for all the eligible types of Postal /Rural Postal Life insurance Policies on the basis of the input entered. INTEREST CALCULATOR Post office is offering different types of Small Savings Schemes as mentioned below: • Sukanya Samriddhi Yojana • Recurring Deposit • Time Deposit (1 year, 2 year, 3 year and 5 year) • Monthly Income Scheme • Senior Citizen Savings Scheme • National Savings Certificate • Kisan Vikas Patra • MSSC [:mav: 1.0.7] ## Key features - Mail tracking for various item types - Post office search with map integration - Postage and tariff calculator - Complaints management system - Insurance premium calculator - Small savings scheme interest calculator - Domestic and international booking ## Recent user reviews (10 of 24) All indexed reviews: https://appshunter.io/ios/app/dak-sewa-20/id6748644547/reviews.md ### 2/5 — Features requested *2026-08-23* Beautifully designed app very soothing. There are only two very important improvements. Those are requested. One is login process is very complicated and cumbersome. Please enable pin login for POSB account holders. Also after logging out from INDIA POST INTERNET banking there is no way to come back to the app homepage. Thank you for your help and support regarding the POSB account holders. ### 1/5 — Nothing can do other than Tracking, no order details from profile *2026-08-09* You can’t get any update or track without you having tracking number. So basically you can use website to track, nothing is different. ### 2/5 — Add Estimated Delivery Date option *2026-07-20* Please a humble request to add an estimated delivery date option to know when my parcel is arriving, It is so frustrating. ### 1/5 — Theft and tampering the parcel(international courier) *2026-07-19* first time i used this post and very disappointed, as yesterday i got my courier but my courier was tampered and opened and 5 items are missing from that and it was opened from the bottom and then secured with the cello tape. And the weight of my courier was 14.5 kg and now its 10kg only. And i am waiting for any response from india post to connect me anyhow. Worst experience ever so disappointed. ### 1/5 — Doesn’t work all the time *2026-05-23* This is the only app of indian post service and its service totally poor and unacceptable ### 1/5 — Nothing works *2026-05-22* I’ve been trying to raise a complaint about my parcel gone missing, there has been no transition updates nor any sort of grievance redressal despite multiple complaints. The complaints itself would not go through even when filling all the details… what kind of useless of an app and service is this. ### 1/5 — Thank you for High end security *2026-05-15* Not able to paste the tracking number ### 1/5 — App has several bugs *2026-05-07* App has several bugs . I tried to register a complaint through app, but so many bugs shows up. I think they haven’t tested the app completely. I could only file. Complaint through their web app. It was working. Kindly test every features before making it public ### 2/5 — Dak Seva App Lags and Delays – Needs Optimization *2026-05-06* The Dak Seva app needs significant improvement in performance. It works very slowly, and responses take too much time, which makes even simple tasks frustrating. In today’s fast-paced environment, users expect quick and smooth service, but this app often lags and delays actions. Kindly optimize the app speed and responsiveness to provide a better user experience. ### 1/5 — A Digital Disappointment from India Post *2026-04-17* India Post had a golden opportunity to modernize its services with Dak Sewa, but the app manages to make a simple task feel like an ordeal. Tracking a parcel — which should take two taps — turns into a loop of error messages, blank screens, and endless loading spinners that go nowhere. The interface looks like it was designed a decade ago and never revisited. Half the features either don’t load or redirect you to a browser, defeating the entire purpose of having an app. OTP delivery is unreliable, login sessions expire without warning, and the app frequently crashes mid-use. Customer grievance options exist on paper but lead to dead ends. For a government service that handles millions of parcels daily, this level of digital infrastructure is simply not acceptable. If you’re expecting real-time tracking or any meaningful functionality, lower your expectations dramatically — or just call your local post office directly. It’ll save you time and frustration. India Post, please invest in a proper UX overhaul. The people deserve better. ## Frequently asked questions about Dak Sewa 2.0 ### What types of mail can I track with Dak Sewa 2.0? Dak Sewa 2.0 allows tracking for a wide range of mail items including Speed Post, Registered Letters, Insured Parcels, Business Parcels, and Electronic Money Orders (e-MO). ### How does the post office search feature work in Dak Sewa 2.0? You can search for post offices by entering the first four characters of the name or by using the Pin code. The app provides details like name, address, and contact information, and can locate the nearest post office on Google Maps. ### Can Dak Sewa 2.0 calculate postage for international mail? Yes, the app supports both domestic and international booking, and the postage calculator can assist with determining tariffs for various items. ### What financial calculators are available in Dak Sewa 2.0? Dak Sewa 2.0 includes an insurance premium calculator for Postal Life Insurance and Rural Postal Life Insurance, as well as an interest calculator for various post office small savings schemes. ### How often is Dak Sewa 2.0 updated? The app was last updated on February 9, 2026, indicating a recent update. The latest version is 1.0.6. ### Is Dak Sewa 2.0 available on all devices? Dak Sewa 2.0 is supported on iPhones, iPads, and iPods, suggesting compatibility with Apple's mobile ecosystem. ### What is the user rating for Dak Sewa 2.0? Dak Sewa 2.0 has a strong user rating of 4.2 stars based on 400 ratings, indicating positive user sentiment. ### Does Dak Sewa 2.0 have ads? No, Dak Sewa 2.0 does not contain advertisements, providing an ad-free user experience. ## Version history (last 3 releases) ### 1.0.7 — 2026-08-21 What's New Enhanced new booking workflow. Article Tracking, and eMO Tracking imporvements. Added multiple payment options. Parcel Tariff changes. Hub Information in Locate Post Office. Online Biller integration. Enhanced Complaint Registration functionality. 2FA support for Registered Customers. Improved accessibility across the app. Refreshed UI/UX for a smoother experience. Implemented Compensation DDD enhancements. ### 1.0.6 — 2026-02-09 What’s New (Version 1.0.6) Simple calculator added for Domestic & International services Student Discount feature introduced Receipt & Label updates with GSTN information added Hierarchy improvements for Locate Post office Location-based lists fixed Map location reset issue resolved 24/48 Speed Post Claim Request feature added Information API updates implemented Mobile number & Email ID edit option added Complaint Route API updated ### 1.0.3 — 2025-10-21 No release notes. ## More apps by Department of Posts - [PostInfo](https://appshunter.io/ios/app/postinfo/id1528171115) - [APT TOTP](https://appshunter.io/ios/app/apt-totp/id6745902916) - [DIGIPIN by India Post](https://appshunter.io/ios/app/digipin-by-india-post/id6748573981) - [My Employee - India Post](https://appshunter.io/ios/app/my-employee-india-post/id6772964364) All apps by Department of Posts: https://appshunter.io/developer/1528171297 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*