# Daktela — Omnichannel contact center

> Omnichannel contact center (iPhone/iPad app by Daktela s.r.o..)

- Source: https://appshunter.io/ios/app/daktela/id1450173251 (this page in markdown: same URL + `.md`)
- Developer: [Daktela s.r.o.](https://appshunter.io/developer/1450173250)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 14.7 · 111 MB
- Languages: American English, Czech, French (France), German (Germany), Hungarian, Italian, Polish, Romanian, Russian, Slovak and 2 more
- Released: 2019-02-14
- Data updated: 2026-08-22
- User reviews in markdown: https://appshunter.io/ios/app/daktela/id1450173251/reviews.md

## What is Daktela?

Enjoy all the core features in your pocket!

Ticketing: Keep tabs on your helpdesk on the go. Write emails and comments, edit system and custom fields, work with your views. Just like on your PC.

CRM: All contact centre contacts and accounts readily available from anywhere. Start calls or send SMS at the tap of your finger and easily update contacts with new info.

Calls and chats: Never lose access to your live communication channels and always deliver on-time service.

Realtime: Keep track of what's going on in your contact centre using our mobile Realtime panel: waiting and ongoing activities, user states and pauses.

Wallboards: Monitor your live contact centre statistics from anywhere, making sure everyone is on track.
 
The Daktela app is free with your Daktela licence.


## Version history (last 5 releases)

### 3.17.4 — 2026-08-11

- improvements and bug fixes

### 3.17.3 — 2026-07-08

- improvements and bug fixes

### 3.17.2 — 2026-06-03

- improvements and bug fixes

### 3.17.1 — 2026-05-14

- improvements and bug fixes

### 3.17.0 — 2026-04-06

- improvements and bug fixes

## Apps similar to Daktela

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [SupportBox](https://appshunter.io/ios/app/supportbox/id1623062838) | — | Free | Business |
| [RAYNET CRM](https://appshunter.io/ios/app/raynet-crm/id897547947) | 2.5 (2) | Free | Business |
| [Shoptet](https://appshunter.io/ios/app/shoptet/id6736935026) | — | Free | Business |

## More apps by Daktela s.r.o.

- [NFON Contact Center Hub](https://appshunter.io/ios/app/nfon-contact-center-hub/id6657978558)

All apps by Daktela s.r.o.: https://appshunter.io/developer/1450173250

## Related topics

[omnichannel contact center](https://appshunter.io/ios/topics/omnichannel-contact-center)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*