# Daly City iHelp > Civic engagement app for reporting city service requests and receiving updates. (iPhone/iPad app by City of Daly City.) - Source: https://appshunter.io/ios/app/daly-city-ihelp/id591493246 (this page in markdown: same URL + `.md`) - Developer: [City of Daly City](https://appshunter.io/developer/1535064174) - Category: Productivity, Utilities - Price: Free - Rating: 2.00/5 from 5 App Store ratings · 3 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 21 MB - Languages: American English, Arabic, French (France), German (Germany), Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more - Released: 2013-01-28 - Data updated: 2026-06-05 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/daly-city-ihelp/id591493246/reviews.md ## What is Daly City iHelp? The Daly City iHelp app is your official civic engagement tool to stay in touch with Daly City, California. The app allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to City Hall, where it will be instantly routed to the correct city staff in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the instant they are resolved! Here's how it works: 1. See something that needs to be fixed? 2. Submit a request and even attach a photo. 3. City Staff receives the request and fixes the problem! You get notified when the request is completed. You can also monitor requests, provide comments, follow other requests in your community and check out the latest City news and events. Daly City, California looks forward to serving you. Download the app to get started today! ## Key features - Submit service requests - Attach photos to requests - Track request status - Receive resolution notifications - Monitor community requests - View city news and events ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/daly-city-ihelp/id591493246/reviews.md ### 1/5 — App works. Daly City does not *2023-10-17* Good luck getting anything resolved through this. ### 5/5 — User Friendly and Effective *2018-10-19* Amazingly great App, totally user friendly and easy to use to report concerns, monitor corrective status to completion, easy to upload a supporting photos too. For example, I noticed a streetlight that was blocked by a massive amount of overgrown tree branches, causing the streetlight to cast shadows instead of light on to the street below. I took a photo and used the App to report, I also used the App GPS feature which reported location. Within hours, I received an email that my request was received and within one days showed as in process. Glad to say that within 3 days the City hired a contractor with crew and Cherry Picker and removed the overgrown branches, job completed. Last night I checked the streetlight and pleased to say it now shines brightly on the street below without casting shadows. . ### 2/5 — Okay *2018-01-29* Needs to be updated for iOS 11 and optimized for iPhone X and it's screen. ## Frequently asked questions about Daly City iHelp ### What is Daly City iHelp used for? Daly City iHelp is a civic engagement tool that allows residents to submit service requests, such as for potholes or noise complaints, directly to City Hall. It also provides updates on request resolution and local city news and events. ### How do I submit a service request with Daly City iHelp? To submit a request, open Daly City iHelp, identify an issue that needs fixing, and then submit a request, optionally attaching a photo. City staff will receive and address the problem. ### Can I track the status of my service requests in Daly City iHelp? Yes, you can monitor your submitted requests, add comments, and follow other requests within your community. You will also be notified when your request is completed. ### What kind of issues can I report using Daly City iHelp? You can report various civic issues including potholes, noise complaints, dangerous conditions, and other matters that require attention from City Hall staff. ### Does Daly City iHelp have ads? Yes, Daly City iHelp contains advertisements. As a free service, ads help support the app's continued development and operation. ### What platforms is Daly City iHelp available on? Daly City iHelp is available for iPhone and iPod devices. It is designed for users on Apple's mobile operating system. ### How often is Daly City iHelp updated? The latest version of Daly City iHelp is 4.6.0, and it was last updated on December 5, 2023. This indicates regular maintenance and updates from the developer. ### What is the age rating for Daly City iHelp? Daly City iHelp has an age rating of 4+. This means it is considered appropriate for children aged 4 and older. ## Version history (last 5 releases) ### 4.6.0 — 2023-12-05 New in v4.6: - Email verification UI Update - Bug fixes ### 4.3.0 — 2021-12-08 New in v4.3: - New UI Design - New ICON - Improved ADA compliance - Sign in with Apple - Bug fixes ### 4.2 — 2021-05-25 New in v4.2: - AppTrackingTransparency - Bug fixes ### 4.1.4 — 2021-02-25 New in v4.1.4: - Bug fixes ### 4.1.2 — 2020-10-08 New in v4.1.2: - New UI Design - New ICON - Improved ADA compliance - Sign in with Apple - Bug fixes ## Apps similar to Daly City iHelp | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyNavia App](https://appshunter.io/ios/app/mynavia-app/id1439454209) | 1.6 (286) | Free | Productivity | | [Airtable](https://appshunter.io/ios/app/airtable/id914172636) | 4.8 (24,667) | Free | Productivity | | [EZ Receipts](https://appshunter.io/ios/app/ez-receipts/id412650768) | 4.7 (77,583) | Free | Productivity | | [iTranscribe - Audio to Text](https://appshunter.io/ios/app/itranscribe-audio-to-text/id1639842068) | 4.6 (668) | Free | Productivity | | [Synology Drive](https://appshunter.io/ios/app/synology-drive/id1267275421) | 4.5 (3,399) | Free | Productivity | | [Live Home 3D - House Design](https://appshunter.io/ios/app/live-home-3d-house-design/id1066784070) | 4.6 (18,241) | Free | Productivity | ## More apps by City of Daly City - [Daly City Police Department](https://appshunter.io/ios/app/daly-city-police-department/id6447389862) All apps by City of Daly City: https://appshunter.io/developer/1535064174 ## Related topics [ihelp](https://appshunter.io/ios/topics/ihelp) · [calumet city](https://appshunter.io/ios/topics/calumet-city) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*