# Daly City iHelp — user reviews

> 3 indexed App Store user reviews of Daly City iHelp by City of Daly City, rated 2.00/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/daly-city-ihelp/id591493246/reviews
- App overview in markdown: https://appshunter.io/ios/app/daly-city-ihelp/id591493246.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 3

## Most critical reviews (3 lowest-rated)

### 1/5 — App works.  Daly City does not

*2023-10-17*

Good luck getting anything resolved through this.

### 2/5 — Okay

*2018-01-29*

Needs to be updated for iOS 11 and optimized for iPhone X and it's screen.

### 5/5 — User Friendly and Effective

*2018-10-19*

Amazingly great App, totally user friendly and easy to use to report concerns, monitor corrective  status to completion, easy to upload a supporting photos too. 

For example, I noticed a streetlight that was blocked by a massive amount of overgrown tree branches, causing the streetlight to cast shadows instead of light on to the street below. 

I took a photo and used the App to report, I also used the App GPS feature which reported location. Within hours, I received an email that my request was received and within one days showed as in process. Glad to say that within 3 days the City hired a contractor with crew and Cherry Picker and removed the overgrown branches, job completed. Last night I checked the streetlight and pleased to say it now shines brightly on the street below without casting shadows.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*