# DAMAC Living — user reviews > 229 indexed App Store user reviews of DAMAC Living by DAMAC PROPERTIES CO (L.L.C), rated 4.50/5 from 1,880 ratings. - Source: https://appshunter.io/ios/app/damac-living/id1446489552/reviews - App overview in markdown: https://appshunter.io/ios/app/damac-living/id1446489552.md - Rating breakdown: 5★ 1,514 · 4★ 107 · 3★ 63 · 2★ 26 · 1★ 170 ## What do users think of DAMAC Living? Overall sentiment: negative **Pros** - 👍 Easy to use application - 👍 Comprising lots of features - 👍 Services accessible save time and effort - 👍 Exceptional services and professionalism - 👍 Smooth transaction and great experience **Cons** - 🐛 Editing data issues - 🐛 Outdated floor plans and incorrect unit layouts - 🐛 No option for gate pass arrangement - 🐛 Unable to update profile details - 🐛 Expiring gate access and constant re-registration - 🐛 Outdated data and poor customer support - 🐛 Difficult to navigate and raise issues - 🐛 Horrible app and payment discussion experience - 🐛 Complicated and not solving issues - 🐛 Common area AC not working for years - 🐛 Nothing works, app can't process move-in - 🐛 Limited options and not useful - 🐛 Frequent loading problems and crashes - 🐛 Blank app with no property information - 🐛 Impossible to sign in and create account - 🐛 Poor interface, can only raise one concern at a time - 🐛 Difficult to navigate, nothing gets actioned quickly - 🐛 Apartment disappeared from the app - 🐛 Unable to add credit card - 🐛 App keeps crashing when trying to raise requests - 🐛 Slow, links don't work, and poor beta testing **Commonly reported bugs** - Editing data issues - Outdated floor plans and incorrect unit layouts - No option for gate pass arrangement - Unable to update profile details - Expiring gate access and constant re-registration - Outdated data and poor customer support - Difficult to navigate and raise issues - Horrible app and payment discussion experience - Complicated and not solving issues - Common area AC not working for years - Nothing works, app can't process move-in - Limited options and not useful - Frequent loading problems and crashes - Blank app with no property information - Impossible to sign in and create account - Poor interface, can only raise one concern at a time - Difficult to navigate, nothing gets actioned quickly - Apartment disappeared from the app - Unable to add credit card - App keeps crashing when trying to raise requests - Slow, links don't work, and poor beta testing **Most requested features** - Minus stars in the rating - Ability to update profile details - Easier way to raise multiple concerns ## Newest reviews (17 of 229) ### 2/5 — Damac app not in line with collections *2026-07-27, version 16.5* The messages on Damac app do not go to the parties clients want to speak to directly. I have many problems with collections, why do you send me your your customer service people who are polite but absolutely ineffective with zero ability to do anything ### 3/5 — App friendliness *2026-06-07, version 16.2* This App is not intuitive and far from easy to login to. The layout on a smartphone screen puts much of the dialogue at the bottom of the screen making it difficult to complete and the App crashes too frequently. Tech Support was good. ### 1/5 — الطلبات *2026-05-13, version 16.1* لا أستطيع تقديم اي طلب ### 2/5 — Buggy!! *2026-05-04, version 16.1* Buggy and slow. Keep updating the app but the service still is lacking ### 1/5 — App *2026-04-22, version 16.0* I need this app to be fixed right away so that I can see my money transactions and progress ### 1/5 — Helpful 0/5 *2026-04-09, version 15.9* Reported issues are completely ignored for months, maintenance is a joke, no point in downloading this app ### 1/5 — Poor service *2026-04-06, version 15.9* Damac is very poor developer. They make promises like post handover plan and then refuse them, and charge penalties. They blackmail for full payments and their agents are rude, only threatening cancelling units. Stay away from them. ### 1/5 — Bad quality and customer service *2026-04-01, version 15.8* Worst purchase and experience after years, very bad building quality with many unnecessary damages and low quality materials, and on top of that very bad customer service that mainly failed to solve any issue i raised since years. Yes considering to sell it and buy elsewhere, but my budget still tight. ### 1/5 — DAMAC Living app *2026-03-25, version 15.8* Useless, for namesake only, faceless log in not working, payment status not updated, completely disgusting ### 2/5 — Can’t book PPM *2026-03-09, version 15.8* After tried to different ways, can’t book PPM services!!! ### 3/5 — Service charge payment buried *2026-02-21, version 15.7* Used to be easy to pay my service charges, now I get lost down a rabbit hole trying to find the page to pay it, sometimes it takes two days! ### 1/5 — My unit is not showing in the app *2026-01-22, version 15.6* My Unit removed from the app ### 1/5 — Unable to contact anyone *2026-01-20, version 15.6* Can’t access any support via the wasap due to its no recognising my number but and the app has all the wrong details on there ### 1/5 — Request *2026-01-12, version 15.5* Open requests open since months and no one took any action ### 1/5 — You are one of the worst business in this country *2025-12-31, version 15.5* You put in testes app ### 1/5 — Aucune communication *2025-12-22, version 15.5* Très déçue ### 1/5 — Poor building management *2025-12-18, version 15.5* Maintenance is very poor. Men's sauna always broken, bad smell in the corridors,... Maintenance request take forever to be fixed. ## Most critical reviews (10 lowest-rated) ### 1/5 — Riad *2026-08-30, version 16.5* Very complicated! The Virtual agent is stupid with limited options. ### 1/5 — Maintenance *2026-08-23, version 16.5* We have a warranty and the team keeps cancelling visits or they turn up and do not solve the issue after which I have to continuously follow up which is absolutely draining ### 1/5 — Mr *2026-08-14, version 16.5* Damac and Loams are horrible ### 1/5 — Unprofessional RM Sales Manager *2026-07-30, version 16.5* I called many times after that he responded that I left the DAMAC And other one said I am out of country - after sales unit they don’t care any more about clients- that’s called DAMAC ### 1/5 — Ms *2026-06-14, version 16.2* The most horrible service I have ever experienced. The quality of the units is extremely poor-the AC system and the water tanks require frequent replacements which clearly reflects the poor standard of maintenance. I raised a maintenance request regarding the water leaking and until now I did not receive any call, update or feedback on my request.Such delays are unacceptable especially when maintenance services are below expectations. It is disappointing that despite branding yourself as “luxury towers” the level of proper maintenance and customer support does not reflect the standards that residents expect and deserve. ### 1/5 — Poor app *2026-06-09, version 16.2* Many crashes . Unable to see contractual documents and payment plans and invoices ### 1/5 — Disappointed *2026-05-31, version 16.2* from Damac marketing ### 1/5 — . *2026-05-31, version 16.2* My unit disappeared ### 1/5 — Horrible *2026-05-31, version 16.2* The worst possible user experience and functionality. Horrible and worthless. ......................... Update: although their response to my negative review promised a follow-up, no one has reached out to me at all. Not only is the app worthless, they only pretend to care about their residents. ### 1/5 — Horrible *2026-05-23, version 16.2* The worst possible user experience and functionality. Horrible and worthless. ## Most praised reviews (10 highest-rated) ### 5/5 — Évaluation *2026-05-28, version 16.2* Super application ### 5/5 — Unorganised *2026-03-12, version 15.8* I have been receiving endless calls and what’s app messages from your AI, requesting monthly payments and claiming it’s overdue, even though you have been successfully charging my credit card and getting my monthly payments on time. I tried to call your office BUT no humans answer my calls ### 5/5 — World Class Experience *2026-02-09, version 15.7* Well designed and curated application. ### 5/5 — Dubai lifestyle *2025-11-16, version 15.4* Best place and property in Dubai ### 5/5 — Dr Isal *2025-10-23, version 15.4* Good app ### 5/5 — Turkish language *2025-10-22, version 15.4* Your application is very good, but I find it lacking. Although you are a well-known company in the Turkish market, the absence of Turkish language support in your application means that having a Turkish language support option for your Turkish customers would be very positive. ### 5/5 — Amazing platform *2025-10-20, version 15.4* One place for everything ### 5/5 — Mr Raja Hassan Mehmood *2025-10-17, version 15.3* I am a real estate company owner I really like to work only with Damac Damac is the best properties in Dubai high class facilities residential building like hotels apartments affordable price I really like to work with Damac even many of my clients asked me why you not work with any other property but my answer only one because Damac is the best ### 5/5 — Not working *2025-09-18, version 15.1* Not working ### 5/5 — Mr *2025-09-12, version 15.1* Excellent developer and experience reliable Performance.👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*