# Dannemora FCU Mobile — user reviews > 16 indexed App Store user reviews of Dannemora FCU Mobile by Dannemora Federal Credit Union Inc, rated 4.73/5 from 619 ratings. - Source: https://appshunter.io/ios/app/dannemora-fcu-mobile/id823817203/reviews - App overview in markdown: https://appshunter.io/ios/app/dannemora-fcu-mobile/id823817203.md - Rating breakdown: 5★ 530 · 4★ 52 · 3★ 14 · 2★ 4 · 1★ 18 ## What do users think of Dannemora FCU Mobile? Overall sentiment: negative **Pros** - 👍 Great service and people (from a 25-year loyal customer) - 👍 Pleasant banking experience with DFCU staff **Cons** - 🐛 Application never works correctly - 🐛 Constantly shows issues or errors loading accounts - 🐛 Restarting phone is the only temporary fix - 🐛 App is 50/50 on correcting issues - 🐛 App is locked out monthly to force password changes - 🐛 App will not open on iOS 16 - 🐛 App hasn't worked since new update - 🐛 Locked out of account after update - 🐛 Problems occur on a routine basis - 🐛 System is up then down, upgrades cause problems - 🐛 Issues occur once or twice a week - 🐛 Disabled access for jailbroken users - 🐛 Cannot transfer when desired, always problems - 🐛 Cannot log in, asks security questions repeatedly - 🐛 Trouble creating online profile - 🐛 Useless if unable to log in **Commonly reported bugs** - Application never works correctly - Constantly showing issue or error loading accounts - Only possible fix is to restart phone - 50/50 if restarting phone corrects issue - Monthly lockout to force password change - Will not open on iOS 16 - App hasn't worked since new update - Locked out of account after update - Problems occur on a routine basis - System is up then down - Upgrades cause mass technology problems and access issues - Issues occur once or twice a week - Disabled access for jailbroken users - Cannot transfer when desired - Cannot log in, keeps asking same security questions - Trouble creating profile on website - Cannot get past initial login - No Touch ID support **Most requested features** - 💡 Bill pay pending view on mobile app - 💡 Pay bills in bill pay on mobile app - 💡 Use Touch ID for transfers without re-entering password - 💡 Fingerprint recognition for login - 💡 Better online banking and profile creation ## Newest reviews (1 of 16) ### 1/5 — Can't log in *2014-12-07* This app frustrates me. It won't let me log in, it just keeps asking the same security questions over and over again. Also when I went on the website I had trouble creating a profile. You guys need to fix your online banking asap. ## Most critical reviews (10 lowest-rated) ### 1/5 — App usage *2026-04-14* Application never works correctly, constantly saying there is an issue or an error loading up your accounts. Only possible fix for this issue is to restart your phone, and hope it works. FIX this app. It is a POS. ### 1/5 — App usage *2024-10-28* Application never works correctly, constantly saying there is an issue or an error loading up your accounts. Only possible fix for this issue is to restart your phone, and hope it works. 50/50 if it corrects the issue. ### 1/5 — App is trash. *2023-06-15* The bank itself is phenomenal. This app is garbage because once a month they lock you out of your account to force you to change your password. It’s disgusting. ### 1/5 — Not working on iOS 16 *2022-09-14* Will not open on iOS 16. ### 1/5 — New app doesn’t work *2022-08-28* Was told to wait for update so app would work. App hasn’t worked since new update can only use online. ### 1/5 — Backwards Technology, Technology Failures, and Underserved *2022-08-18* This app barely works and now thus update just completely locked me out of my account. Yes, I used the new password login format which by the way isn’t a recommended secure route. Hackers can EASILY gain this information and gain access to my upgraded account. I really need a more mature financial institution. These problems always seem to crop up on a routine basis. System is up, then it’s down. Upgrades occurs then mass technology problems and access happen. Been on the 800 number for over an hour just trying to resolve a login issue through the mobile app. How does this organization survive? Service and app doesn’t even deserve 1 star. ### 1/5 — 👎 *2021-03-11* I wish your app worked once in a while. Literally have issues once or twice a week. So does my girlfriend on her phone. Makes me want to switch services. ### 1/5 — Trash *2020-12-26* Disabled access for jail broken users. We buy the phone and do what we want with it, now we have to go by your guidelines in an app and have to resort accessing through website, not a good stance. Device freedom > app ### 1/5 — No touch ID support. Seriously? *2016-03-30* I realize that this is an updated app but let's get serious. Any reputable bank or credit union has an app that supports touch ID so we can log in with our fingerprints. ### 1/5 — Log In *2015-02-07* Pretty useless if we can't log in.Several co-workers and myself can't get past the initial log in. ## Most praised reviews (5 highest-rated) ### 5/5 — Great service and people *2022-07-18* We have been loyal customers of DFCU for over 25 years. The staff has always been friendly and very accommodating whether we are in person or over the telephone. We usually deal with the branches on the TOM Miller Road and in DANNEMORA. Thank you so much for the excellent service. The best to all of you during this holiday season. JIM & Eunice LeClair Thank you for always being there and answering our questions. It’s a pleasure banking with DFCU. Jim & Eunice LECLAIR ### 5/5 — Transfer *2019-10-18* Can’t transfer when I want too, always have problems ### 5/5 — Useful App But Could Be Better *2016-01-05* Fingerprint recognition would be great. ### 4/5 — Bill pay needed *2020-04-21* I wish I c oils see m bill pay pending, or pay bills in bill pay on the mobile app. ### 4/5 — 👍 *2018-11-03* Suggestion: Why do we have to enter our password again when making a transfer when we use Touch ID? Our fingerprint is good enough for any type of transaction. Thanks for adding a Log Out feature at the top. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*