# Daraz Online Shopping App — user reviews > 481 indexed App Store user reviews of Daraz Online Shopping App by Daraz DMCC, rated 4.50/5 from 76,409 ratings. - Source: https://appshunter.io/ios/app/daraz-online-shopping-app/id978058048/reviews - App overview in markdown: https://appshunter.io/ios/app/daraz-online-shopping-app/id978058048.md - Rating breakdown: 5★ 58,831 · 4★ 8,086 · 3★ 4,552 · 2★ 1,924 · 1★ 3,016 ## What do users think of Daraz Online Shopping App? Overall sentiment: neutral **Pros** - 🚀 Excellent shopping experience - 👍 Convenient and user-friendly - 🚚 Fast and reliable delivery - 💰 Great deals and discounts **Cons** - 🐛 Unreliable search engine - 🤔 Inconsistent product quality - 🕰️ Slow customer service and response times - 🔍 Limited product selection compared to competitors **Commonly reported bugs** - Recurring issues with payment and checkout - Delivery tracking not working as expected - App crashes and performance issues **Most requested features** - Improved search functionality - Better communication with sellers - Streamlined return and refund process - Expanded product catalog ## Newest reviews (12 of 481) ### 3/5 — Discrepancy found in Daraz App *2026-07-18, version 9.36.1* When i go to Help center and then my cases and click on any case detail there is no option to get back i have to close the app every time lol, is there no QC check before app go live ? Who is the developer want to know his name 😂 ### 1/5 — Bugs in payment *2026-06-29, version 9.36.1* Can’t pay online through Bkash or Nagad. The cash on delivery option is also unavailable. Can’t login from my PC. Tried ordering many important things (including birthday gifts) since last night. Almost 8 hours later facing the same problem. Fix your folobolu bugs man (sigh) ### 1/5 — Its bad *2026-06-27, version 9.36.1* This app is getting worse am trying to make an order but there is no cash on delivery and alot of bugs (pls fix it) ### 4/5 — Thankful for daraz’s presence *2026-06-23, version 9.36.1* Convenient, Home Delivery, Saves my time and energy from visiting market.. even refund process is awesome ### 3/5 — Scammer *2026-06-16, version 9.36.1* Scammer ### 1/5 — Ridiculous Deliberate Delivery charges, and extremely poor return/refund process/policy *2026-06-14, version 9.36.1* on order of 400 tk, charging 300tk delivery charge just because different seller? Why don't you have warehouses?? why shouldn't I just go to the nearest market with 40-50tk and buy products then? you guys dont even have quality control, most of the received products are faulty and even when trying to return them, you sometimes decide to follow the scammer sellers and dont approve.. Daraz will be going out of business soon and praying for the downfall atp, just wait till amazon or big players arrive, you guys aren't even fixing your supply chain and will suffer the same downfall as others in your area are facing ### 1/5 — Chotolok Daraz *2026-06-10, version 9.36.1* Daraz sesh er pothe ato altu faltu charge dhukaise j mone hoy taka oho bap dadar pocket theika ashe ajk ki uninstall korlam jottoshob chotolok ### 1/5 — Horribly developed mobile app *2026-06-06, version 9.36.1* The gems discount do not work well. The AI chat is terrible and does not give relevant information or replies. The games are worst and do not store previous data well, specially the darazland. Resets data everytime when you are close to finish like 1.8% and feels like a scam. The discounts and pricing estimation with vouchers are also not accurate most of the time. The freebie scheme is more like a scam. The similar products feature is also not available in most of the important pages. Overall, it is a very horribly made app. ### 3/5 — Fake seeds *2026-06-05, version 9.36.1* I bought some seeds of lemon balm which didn’t grow. ### 3/5 — Payment issue feedbacks *2026-05-25, version 9.35.1* Definitely a handy app. But the recent update in the payment methods is so agitating. Neither does it support cod nor e-sewa. Introducing varied payment options and not just limiting to khalti or credit debit would make the overall experience much more pleasing. ### 1/5 — App freezes while selecting order payment method *2026-05-18, version 9.35.1* When I going to select any order payment method the app instantly freezes when force close the app.This happens with every single item.Fix mojang bedrock ### 1/5 — Irresponsible *2026-05-15, version 9.35.1* I ordered an item about a week ago and was paid but due to address issue had to be cancelled, but theres no update about the product or my payment whatsoever atleast refund the payment or get me my product!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — ফালতু ম্যানেজমেন্ট *2026-08-23, version 9.36.3* বিকাশ এ টাকা দেওয়া না হলে অর্ডার দেওয়া যাই না কি ফালতু ম্যানেজমেন্ট ### 1/5 — Dumb voucher system *2026-08-15, version 9.36.3* This dumb voucher system has failed me everytime ### 1/5 — Poor return service *2026-08-15, version 9.36.3* extreme poor service. their return policy is so difficult. they tried to copy Amazon but the return policy of amzon is- amazon return money instantly before they pickup the product. very smooth. But the service in daraz is so poor. Not recommanded. ### 1/5 — Voucher issue *2026-08-13, version 9.36.1* They are not allowing to use big amount vouchers ### 1/5 — Pre-payment discount scam *2026-08-04, version 9.36.1* When pre-payment discount comes they increase product price higher. So discount and without discount price same but sometime pre-payment discount price higher than regular discount price ### 1/5 — Always freeze after showing payment option popup. *2026-07-24, version 9.36.1* This is frustrating. This is my 7th time I installed it, and clicked on check out. payment option pops out and the app freezes… ### 1/5 — Fake / no reviews *2026-07-20, version 9.36.1* Nowadays daraz don’t show real reviews or hide the original reviews of products. that’s annoying and reduce customer faith. ### 1/5 — Do better please Daraz *2026-07-18, version 9.36.1* Very disappointed. Need lots of updates. Hope better app comes soon😡😡 ### 1/5 — I's becoming garbage day by day. *2026-07-10, version 9.36.1* Too many unnecessary charges, higher delivery charge. ### 1/5 — No title *2026-07-04, version 9.36.1* Worst experience ## Most praised reviews (10 highest-rated) ### 5/5 — Satisfied with the overall experience *2026-08-14, version 9.36.1* As a platform Daraz is more reliable and customer friendly in my experience. Easy to purchase as well as very easy to return if anything goes wrong. Only problem I feel is to checkout multiple listing & stores before making any purchase to get the best out there ### 5/5 — Daraz *2026-07-31, version 9.36.1* Daraz globally renowned ### 5/5 — Very good *2026-07-23, version 9.36.1* using daraz since 2018, works great for me! never got a wrong product neither in wrong color or anything. Always got what i ordered and within a very short delivery period!💗 ### 5/5 — love shopping *2026-07-16, version 9.36.1* great price great choice great optiond ### 5/5 — Great *2026-07-07, version 9.36.1* Seems authentic ### 5/5 — Great App for Shopping *2026-06-05, version 9.36.1* Good deals! ### 5/5 — Lighter *2026-05-17, version 9.35.1* Good Service ### 5/5 — Good job *2026-05-16, version 9.35.1* Keep going guys ### 5/5 — Securer shopping platform *2026-05-14, version 9.35.1* Securer shopping platform ### 5/5 — Best *2026-05-12, version 9.35.1* Quality is good but they should lower the prices --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*