# DARB — user reviews > 242 indexed App Store user reviews of DARB by Q Mobility, rated 4.60/5 from 11,874 ratings. - Source: https://appshunter.io/ios/app/darb/id1509721720/reviews - App overview in markdown: https://appshunter.io/ios/app/darb/id1509721720.md - Rating breakdown: 5★ 9,820 · 4★ 762 · 3★ 433 · 2★ 157 · 1★ 702 ## What do users think of DARB? Overall sentiment: negative **Pros** - 👍 User-friendly - 🚀 Convenient payment processing - 💡 Premium parking feature **Cons** - 🐛 Unclear registration process - 🐛 Difficulty adding vehicles - 🐛 Payment issues and internal server errors - 🐛 Slow and unresponsive app - 🐛 Default language is Arabic, making it hard for non-Arabic speakers **Commonly reported bugs** - Screen freezes and blank screens when trying to pay - Inability to register vehicles, especially those under a different owner's name - Inconsistent behavior when trying to add a new vehicle **Most requested features** - Improve English language support - Add vehicle exemption management - Provide notifications for low wallet balance - Integrate with Apple Pay for easier top-ups ## Newest reviews (11 of 242) ### 2/5 — Proper explanation *2026-06-12, version 25.0.0* No explanation available about the service and requirements. You have to find out the hard way with fines registered on the car and no signs n motorway ### 2/5 — Inefficient app *2026-06-01, version 22.0.0* An app that has no logic and is unfit for purpose ### 1/5 — Save Card *2026-04-11* It is unreasonable to put the entire card information to recharge. There must be provision to save card and while recharging to can ask only for Cvv **Developer response:** Your feedback has been passed to the Q Mobility concerned team and will be considered in our upcoming updates. ### 1/5 — Customer service *2026-03-11, version 21.0.1* Very very poor and bad ### 1/5 — Not intuitive *2026-02-20, version 21.0.0* This app is hard to register and navigate. It is not intuitive. ### 1/5 — Wallet Balance wasn’t auto deduct my toll fee *2026-02-17, version 21.0.0* Wallet Balance wasn’t auto deduct my toll fee ### 1/5 — Complaint *2026-02-13, version 21.0.0* Not working ### 4/5 — Whhhajee *2026-02-10, version 21.0.0* He Ahhaahahahah ### 1/5 — مش قادره ادفع المخالفه و رصيدي 100 و المستحق 36 و ما خذ بشكل تلقائي من. المحفظه *2026-02-02, version 21.0.0* نفسه ### 2/5 — Bug *2026-01-31* There are bugs and I am not able to login today **Developer response:** Thank you for reaching out to Q Mobility. Please contact us at 8003009 so our Contact Center team can review your case directly. ### 1/5 — thanks *2026-01-28, version 12.0.0* thanks ## Most critical reviews (10 lowest-rated) ### 1/5 — Non intuitive app *2026-08-13, version 27.0.0* I’ve got the app and get incessant messages that I haven’t registered. It’s a money pit that doesn’t have support and moreover doesn’t have a register here link! Super annoying ### 1/5 — Minimum top up *2026-08-05, version 27.0.0* I wanted to pay the 4aed toll but minimum payment is 50aed on the app. ### 1/5 — Refusing payment *2026-07-02, version 26.0.0* Cannot top up. Payment refused for no reason. ### 1/5 — App Freezing *2026-06-28, version 26.0.0* Very frustrating experience. The OTP is sent so slowly that you don’t know if it’s been sent or not….so inevitably you request another and then your OTP’s get unaligned and you can’t log-on. Also, the App does not pass stage 4 when entering details correctly it just freezes on Register. Overall, not a good experience. Also it would be good to have a unified UAE wide system rather than systems in each Emirate. ### 1/5 — Iraq *2026-06-25, version 26.0.0* لا يوجد تعدد طرق الدفع ### 1/5 — Its clear *2026-06-17, version 25.0.0* Need update ### 1/5 — Confused on the charge *2026-06-10, version 25.0.0* Doesn’t really make sense. Why is it 100aed just to register a vehicle on the system, not even using the toll gate (or even if I did, shouldn’t that be a separate charge and registration should be free?). ### 1/5 — M *2026-06-08, version 25.0.0* Too much 24h ### 1/5 — Top up *2026-06-08, version 24.0.0* I was not able to top up easily. Not aware that it has to be updated ### 1/5 — Already balance *2026-05-21, version 22.0.0* I got 42 aed balance , still got fine ## Most praised reviews (10 highest-rated) ### 5/5 — Love you *2026-08-29, version 27.0.0* Love you ### 5/5 — Ease of use *2026-07-26, version 27.0.0* Amazing app made easy the parking payment ### 5/5 — Ease of parking *2026-07-02* Quick pay in seconds **Developer response:** Dear valued customer, Thank you for sharing your positive experience. Your feedback helps us improve our service. ### 5/5 — Practical app *2026-05-29, version 22.0.0* The app has most of the features you need for the toll gates. It also has the feature to pay for Mawaqif parking. Which makes it easier to have everything in one place. ### 5/5 — Vehicle Registration *2026-05-22* It was really quick **Developer response:** Thank you for taking the time to share your positive experience. Your feedback serves as a great motivation for our team to continue delivering exceptional service. ### 5/5 — Abu Dhabi *2026-05-20, version 22.0.0* Alain ### 5/5 — Amazing service! *2026-05-13, version 22.0.0* Having had a car registered for DARB and having wallet balance, I wanted to register a new car. I downloaded the app, using UAE Pass, and the app showed my new car detail as pending for registration! And registering was intense with the required charge being taken from my wallet balance. The auto availability of my new car detail for registration and quick and easy process. Amazed! ### 5/5 — Excellent *2026-05-09, version 22.0.0* Very nice app ### 5/5 — User friendly *2026-01-05, version 12.0.0* The app is easy to use and convenient. Paying for parking as well as top up is very smooth. ### 5/5 — اسهل تطبيق في ابوظبي *2025-12-20, version 12.0.0* اسهل تطبيق في ابوظبي الرجاء عدم نقل الخدمات على منصة تم --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*