# Dario Health — user reviews

> 327 indexed App Store user reviews of Dario Health by LabStyle Innovation Ltd, rated 4.80/5 from 25,169 ratings.

- Source: https://appshunter.io/ios/app/dario-health/id571322125/reviews
- App overview in markdown: https://appshunter.io/ios/app/dario-health/id571322125.md
- Rating breakdown: 5★ 22,308 · 4★ 2,392 · 3★ 169 · 2★ 65 · 1★ 235

## What do users think of Dario Health?

Overall sentiment: neutral

**Pros**

- 🚀 Compact and convenient
- 📊 Helpful for managing diabetes
- 🔍 Detailed tracking and logging
- ⚙️ Easy to use app
- 🤝 Good customer support

**Cons**

- 🐛 Accuracy issues with readings
- 🚫 Unable to delete readings
- 💰 Expensive test strips
- 🔌 Connectivity problems with newer phones
- 📈 Confusing or cluttered app interface

**Commonly reported bugs**

- App crashes frequently
- Readings not syncing properly
- Incompatibility issues with certain devices

**Most requested features**

- Allow manual entry of blood sugar readings
- Add ability to track insulin dosage and carb intake
- Improve app performance and stability
- Provide more customization options

## Newest reviews (10 of 327)

### 2/5 — Customer for 8 years

*2026-07-01, version 5.12.0*

I have been a longtime customer, using Dario for both BS/BP monitoring and have recommended Dario to a lot of people. However, in the last several months the app stopped syncing my BP and I have to enter them manually. Additionally, the exporting process for reports stopped working. I have reached out to the company, who I used to be able to speak with someone when I called or received a return email immediately, now you have to leave a message and I have received no assistance. I am greatly frustrated and disappointed. I used to love this company and now I am considering moving elsewhere. This makes me very sad.

### 2/5 — Too important to be this bad

*2026-06-12, version 5.11.0*

This is just a shame this app doesn’t do what it advertised. Good luck accepting terms and conditions you will need to reinstall the app then once you do you can’t get back in the app. It says you logged in but the app never does it keeps spinning and not do anything. Im currently unable to log in. Fix this app if you want to charge a premium for your strips.

### 3/5 — I can’t even accept the terms and conditions

*2026-06-05, version 5.11.0*

So every time I try and use the app it will make me try to accept the terms and conditions and then I proceed to click the check box them continue except it doesn’t continue it stays on the same screen wanting me to press it again and again and again until I give up, I have forced closed the app, I’ve restarted my phone I have completely deleted and downloaded the app again and still it won’t let me accept it.

### 2/5 — Great hardware paired with awful app design

*2026-05-09, version 5.11.0*

The meter itself is great - when my current meter’s strips were no longer covered on my plan, I looked to get a new meter that didn’t require batteries and was easy to take on trips. Dario fit the bill and really is a great form factor. A minor gripe is that the test strip canister can be pretty tough to pull out once it’s in, but I’d rather have that than let it be too loose. 

However, the problem I have is with the software. It does what it needs to do - take meter readings and track them in the logbook - but it is incredibly clunky. Every time you start it shows a loading screen that makes it take 5 seconds to get to the main page. Everything has motion to it, so if you press something you have to wait for whatever animation to finish to move on to the next thing. Trying to add a manual reading is incredibly frustrating because I have to wait for the page to animate in for 3 seconds. It also has a timer to let you know when your test strips have expired. However it doesn’t show up immediately when I start the app - it usually takes 20 seconds before I can see it and validate my test strips are still good or to just reset it because I opened a new pack. Additionally, when saving meter readings, there is no immediate feedback that the button was pressed - the screen does nothing. Then, a few seconds later, it will return to the main screen. A lot of times I press the save button multiple times because I don’t know if it worked or not.

On top of all of this there are complete sections of the app that are just ads to purchase some extra services that I can’t just disable or hide. 

Yes, this is nitpicky.  However it just makes using this great hardware incredibly disappointing. I do hope they revisit the app through the lens of someone who is trying to take their blood sugar quickly and efficiently and just wants to get on with their day. Ideally, I plug the meter in, it prompts me to take my glucose, and then I’m done. I don’t want to wait for animations and I want to get button input feedback immediately.

### 2/5 — Shuts down

*2026-02-20, version 5.10.1*

App keeps shutting down

### 4/5 — I like it

*2026-01-05, version 5.10.0*

Plus my health insurance covers all of it too great to have and keep up with my blood sugar levels. I’m not diabetic or pre-diabetic but I still like to keep a check on it now that I’m in my 40’s.

### 4/5 — Muy caras

*2025-12-23, version 5.9.0*

Las tiras demasiado caras para mi

### 3/5 — Reports not actually sending/don’t arrive anymore

*2025-12-14, version 5.9.0*

Never see report in my inbox anymore. Used to work, now an 
emailed report never arrives. And no response from support.

### 5/5 — Easy reports

*2025-11-19, version 5.9.0*

Easy to review reports on a weekly basis

### 1/5 — Used to be 5 stars…

*2025-11-10, version 5.9.0*

Update: 2025/11/10
Help page still nonfunctional. Says I’m not allowed access to the help page even though I’ve been a subscriber for years. Weekly stats missing most data entries.

## Most critical reviews (10 lowest-rated)

### 1/5 — Really wanted to like this app, but…

*2026-08-04, version 5.12.0*

Advertised as comprehensive app that is essential to the operation of a really neat compact system for measuring BGC with meter that plugs into the phone.  That seems to work fine. 👍🏻

Most important,  the app has some glitches and oddities that make it difficult to use.

There appears to be little to no support for the app. Phone calls to the helpline lead only to a voice email that promises a return call within 3 business days. 10 days later: no call. Emails to support yield a case number with a promise of support but, again, no call back. 

There are some odd quirks in the app.  Such as you can only add medications or note that they were taken under My Reminders. But you have to choose “add reminder” to get it to show reminders already added. 🧐

The list of exercises available to log is long and would be helpful to many. But there is only one app that syncs with Dario (Runkeeper), and that needs to be set up in something called “exercise profile”. I could not locate “exercise profile” anywhere in the settings or my profile. 🤷‍♀️

Given the advertised support I expected more.

### 1/5 — Not working.

*2026-07-08, version 5.12.0*

I’ve tried to take a blood reading two days in a row. The device isn’t working. I left a message with the company. It says they will respond w/i three days. Let’s see what happens.

### 1/5 — It just doesn’t work

*2026-06-27, version 5.12.0*

Locks up, won’t accept my email that I confirmed with there code. This is a joke

### 1/5 — Doesn’t work since update

*2026-06-12, version 5.11.0*

The app was working fine, but an update to the privacy settings now causes the app to hang. 10+ minutes and the wheel keeps spinning. Unable to find support

### 1/5 — Horrible

*2026-04-28, version 5.10.1*

Very underdeveloped app. Immediately had me create an account then say my password was wrong. Sent a forgot email password to me email, said it wasn’t valid. Now I couldn’t make an account or login. I’ve never encountered such an inconvenient app.

### 1/5 — Worst customer service

*2026-04-01, version 5.10.1*

There’s no one when you call, I also open a case online that has been sitting for more than two weeks unsolved

### 1/5 — This company is a scam

*2026-03-27, version 5.10.1*

I’ve been fighting since December to get my refund for $212 when they failed to send me test strips. They don’t respond to emails. You call and leave a message and they tell you they will return your calls in 3 days but they don’t return phone calls. You message them on social media and same silence. I would not recommend anyone send money to this company. They turn into a scam

### 1/5 — New iPhones usb-c horrible

*2026-02-03, version 5.10.0*

I bought the usb-c Dario hopping that it would use it with my iPhone 16. But is does not work.

### 1/5 — Love the easy refill of test strips and the ease of use

*2026-01-15, version 5.10.0*

Love the easy refill of test strips and the ease of use when testing but until the app is fixed it’s not compatible with iOS 26.2 making it basically useless. Especially when accessing weekly summaries and the sharing data with your doctor.

### 1/5 — Used to be 5 stars…

*2025-12-11, version 5.9.0*

Update 2025 Dec 11
App is not compatible with iOS 26.1. Although I test multiple times per day weekly summary reports show maybe 10% of my actual testing. My daily log shows every test but the summaries show a drastic reduction in testing and getting inundated with text messages to start testing more often. I’m concerned my subscription for test strips will be affected and I’ll no longer receive the necessary number of strips if the system thinks I’m not testing frequently.

Update: 2025/11/10
Help page still nonfunctional. Says I’m not allowed access to the help page even though I’ve been a subscriber for years. Weekly stats missing most data entries.

## Most praised reviews (10 highest-rated)

### 5/5 — Glucometer is great!

*2026-08-30, version 5.13.0*

I love that you don’t need an expensive piece of equipment as the Dario glucometer uses a tiny module that plugs into your Phone and allows the reading to be analyzed and then transmitted. Very easy, lightweight and compact. There are many other services available, which I have not tried yet.

### 5/5 — Life Changer

*2026-08-27, version 5.13.0*

I’m addicted daily BP checks keep me in check. It’s me vs. the Cuff! Thank you. Wish my CPAP was the same

### 5/5 — Dario

*2026-06-24, version 5.12.0*

Luv Dario best Glucose System ever made! Pure Genius to come up with. I never am without it.

### 5/5 — Great

*2026-06-19, version 5.12.0*

Strips are too expensive

### 5/5 — Love Dario

*2026-05-07, version 5.11.0*

I really like the ease and mobility with using Dario. I also like being able to add manually since I forget my phone all the time!!!👍😉

### 5/5 — Dario has helped me keep on track

*2026-02-24, version 5.10.1*

this is how we keep on track and accountable.

### 5/5 — Easy, accurate & a bargain!

*2026-02-22, version 5.10.1*

Dario makes testing simple. No crazy error readings or alerts like the sensors give. Perfect!

### 5/5 — Very helpful

*2026-02-17, version 5.10.1*

I’ve been using Dario health for quite a few years now and it’s been very helpful to keep my Sugars on track

### 5/5 — Dario Bravio!!

*2026-01-15, version 5.10.0*

Great product, Great App!!Super user friendly. Take back control of your health!!

### 5/5 — EDITED, they fixed it on 12/18/2025. (‘Reports were not actually sending/don’t arrive anymore’)

*2025-12-18, version 5.9.0*

EDITED—They fixed it. Can receive and print the Logbook again. 12/18/2025 Thanks.
Never see a Logbook report that I’ve sent arrive in my inbox anymore. Used to work, now never arrives. The Statistics Report does, as your Share button there returns a different kind of screen on the phone where I can pick how/where to share, such as to Notes, Save to Files, etc. and not just to an email. My Dr would like an actual List format of the Logbook e.g. last 30 days, and if you’d make the colorful entries smaller and less bubble-like it would serve much better…but that’s only if you can fix the not-sending issue. It says sent, but never arrives, and isn’t in Junk folder. No response from support. Really like this device. Seems like the reviews here are all old; is this App being dustbinned?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
