# DART On Demand — On-demand rides in Greater DSM

> On-demand microtransit bus service booking and tracking for Greater Des Moines. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/dart-on-demand/id1585615969 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.70/5 from 51 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 134 MB
- Languages: American English, European Spanish
- Released: 2021-11-04
- Data updated: 2026-08-25
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/dart-on-demand/id1585615969/reviews.md

## What is DART On Demand?

The official rideshare app of Greater Des Moines’ transit system. Provides on-demand microtransit bus service within local zones. Operated by DART.  

DART On Demand, operated by Des Moines Area Regional Transit Authority, allows you to schedule pickups in advance or book rides in real-time from locations within the boundaries of your micro-transit DART On Demand zone. 
 
HOW IT WORKS: 
1.     Download the DART On Demand app. 
2.     Create your account (includes name, phone, address, and ride preferences). 
3.     Confirm your current location and select your destination.  
 
The app will plan your trip for you and let you know WHERE and WHEN to meet your ride. Once a ride is confirmed, you’ll be able to TRACK YOUR VEHICLE IN REAL-TIME using the app. Trips can be scheduled up to a week in advance. 
 
Once booked, you can pay for your ride through the DART On Demand app, use passes purchased through the separate myDART app (available on this app store), DART bus pass card, DART tokens, or exact change.  

For updated information about current DART On Demand zones, operating hours, or cost visit www.ridedart.com/ondemand. 

Questions? For more information about this and other DART services visit www.ridedart.com or call DART customer service at 515-283-8100. 

Love the app or the On Demand Service? Rate us 5-stars and tell us why!

## Key features

- On-demand microtransit booking
- Advance ride scheduling
- Real-time vehicle tracking
- Trip planning
- Multiple payment options
- Service within local zones

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/dart-on-demand/id1585615969/reviews.md

### 1/5 — App doesn’t work

*2025-02-19*

The app has not worked for me to schedule rides for 4 months and despite multiple communications with Dart it has not been resolved.

### 4/5 — Love the app

*2024-05-12*

I love this app. It makes scheduling rides easy. Unfortunately since the update last week, when I scheduled rides it no longer gives me the arrival eta which I actually need. I have also noticed that since I started using this app at the beginning of march I have not been able to share my ride details. Also I’m just going to say this. If you add rides on the weekend I will one hundred percent use it. It would make it easier to get to work for me on Saturdays and Sundays. -Jennifer Wyman

### 5/5 — Wonderful

*2024-03-13*

Great service, so good that i hope the hours and territory gets extended and expands

### 5/5 — Great service for people in Ankeny!

*2022-10-14*

I’ve been using DART on Demand (both the service and this app) since DART started the program late last year, and it has been a godsend for people in this community! I relied heavily on the fixed route service when I lived in Des Moines, and Ankeny desperately needed their own public transportation service. Thankfully, this program has definitely filled that gap, and gone above and beyond what I could have hoped for!

The app works great most of the time, and it’s pretty intuitive if you’ve ever used a rideshare app like Uber or Lyft before! There have been some hiccups here and there in the last year, but those have always been on Via (the app developer)’s end, not on DART’s. Any issues have always been mitigated with a quick call to DART customer service; for instance, if I can’t schedule a ride, they’ll schedule it for me. If I can’t see my ride ETA, the customer service team is always willing to look up my ride and see where the driver’s at. 

They’ve also recently introduced text message ETA updates, which really helps when the app isn’t quite caught up. Passengers get a text when the ride is 30 minutes away, 5 minutes away, and when the bus has arrived. If you schedule a ride at least a day in advance, you’ll also get a text reminding you of your scheduled ride about 10 hours beforehand.

## Frequently asked questions about DART On Demand

### How do I book a ride with DART On Demand?

Download the DART On Demand app, create an account, confirm your location, and select your destination. The app will then plan your trip and inform you where and when to meet your ride.

### Can I schedule rides in advance with DART On Demand?

Yes, you can schedule trips up to a week in advance. This allows you to plan your transportation needs ahead of time.

### What payment methods does DART On Demand accept?

You can pay for your ride through the app, use passes purchased via the myDART app, a DART bus pass card, DART tokens, or exact change.

### How does DART On Demand compare to traditional bus routes?

DART On Demand offers flexible, on-demand microtransit within specific zones, unlike fixed-route buses. It provides a more personalized and convenient travel experience.

### Is DART On Demand available outside of Greater Des Moines?

No, DART On Demand operates exclusively within designated micro-transit zones in Greater Des Moines. Service areas and operating hours can be found on the official DART website.

### Does DART On Demand have ads?

Yes, the DART On Demand app contains advertisements. This is typical for many free transit and rideshare applications.

### What is the update frequency for DART On Demand?

The app was last updated on March 12, 2026, indicating ongoing development and maintenance. Users can expect regular updates to improve functionality and address any issues.

### What do users like most about DART On Demand?

Users frequently praise the app's convenience and the real-time tracking feature, contributing to its high rating of 4.7 stars from 51 ratings.

## Version history (last 5 releases)

### 4.29.1 — 2026-08-17

Performance improvements and bug fixes

### 4.27.16 — 2026-07-16

Performance improvements and bug fixes

### 4.27.1 — 2026-05-07

Performance improvements and bug fixes

### 4.26.12 — 2026-04-21

Performance improvements and bug fixes

### 4.26.10 — 2026-03-12

Performance improvements and bug fixes.

## Apps similar to DART On Demand

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MyDART Des Moines](https://appshunter.io/ios/app/mydart-des-moines/id1294661597) | 4.4 (423) | Free | Travel |
| [STARNow](https://appshunter.io/ios/app/starnow/id1485041883) | 4.5 (130) | Free | Travel |
| [Iowa Mobile ID](https://appshunter.io/ios/app/iowa-mobile-id/id1489723178) | 3.6 (243) | Free | Travel |
| [DART Transit](https://appshunter.io/ios/app/dart-transit/id1434296085) | 2.9 (78) | Free | Travel |
| [Rides on Demand](https://appshunter.io/ios/app/rides-on-demand/id1538663146) | 2.3 (21) | Free | Travel |
| [DART Pass Delaware](https://appshunter.io/ios/app/dart-pass-delaware/id1416784067) | 4.8 (4,590) | Free | Travel |

## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
- [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687)
- [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356)
- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

## Related topics

[edmonton on demand transit](https://appshunter.io/ios/topics/edmonton-on-demand-transit) · [dart bus](https://appshunter.io/ios/topics/dart-bus) · [rides on demand](https://appshunter.io/ios/topics/rides-on-demand) · [dart gopass app](https://appshunter.io/ios/topics/dart-gopass-app)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*