# DART Pass Delaware — user reviews > 54 indexed App Store user reviews of DART Pass Delaware by Bytemark, Inc., rated 4.80/5 from 4,590 ratings. - Source: https://appshunter.io/ios/app/dart-pass-delaware/id1416784067/reviews - App overview in markdown: https://appshunter.io/ios/app/dart-pass-delaware/id1416784067.md - Rating breakdown: 5★ 4,099 · 4★ 245 · 3★ 102 · 2★ 42 · 1★ 102 ## What do users think of DART Pass Delaware? Overall sentiment: positive **Pros** - 👍 Easy to use and pay with multiple formats - 👍 Clean and helpful drivers - 👍 Convenient and affordable way to stay independent - 👍 Eliminates need for paper tickets or cash - 👍 Reliable and safe service - 👍 Useful tool for public transit **Cons** - 🐛 Website and app issues (registration, payment, inaccurate schedules) - 🐛 Difficulty logging in and purchasing tickets - 🔒 Inability to use pass across multiple devices - 🔒 Lack of Apple Watch support **Commonly reported bugs** - Registration and login issues - Ticket purchase errors - Expiration of unused funds **Most requested features** - Add Apple Watch support - Improve website and app stability and functionality ## Newest reviews (12 of 54) ### 2/5 — Logging in *2026-06-03, version 4.120* I still can’t get in the app scheduler or the website even after changing my PW and giving reservation my email. And the phone system is worse with the changes. Put it back. ### 3/5 — Login/account issues *2026-02-19, version 4.120* Unable to login to my account i use or create a new one. I lost my other phone and it wouldn’t let me login on this one. I had someone lock the phone i lost. It keeps coming up as an error with me trying to do anything ### 3/5 — App is ok *2026-01-29, version 4.120* The app is good but idk why some buses you can track but others you can’t. Also don’t understand why some buses just stop running on the weekends making it hard to get to and from work ### 3/5 — Nice!! *2025-07-13, version 4.060* Easy, very clean and very nice and helpful drivers! A 10!! ### 2/5 — not helpful *2023-12-16, version 4.026* just presents a bunch of info and make it hard to figure out. whats the point of. putting info on bus signs if nothing in the app makes it easy to type that info in and if it does put it on the first page of the app. spent an hour trying and now i have to spend money i don’t have on an uber ### 2/5 — Ticket Issues *2023-12-09* It’s a great app. But, you can only use your pass on a specific device and not across devices. Just got locked out of my phone and now my 30-Day pass cannot be accessed. Then customer service is not open on the weekend. ### 3/5 — ApplewTch *2023-08-14, version 4.026* I'd feel a little more secure if the ap was Useable on Apple wTch ### 5/5 — Don’t ride 301 they have a confrontational bus driver who will lie on your name to the police. *2023-05-14, version 4.026* Friendly bus drivers very considerate and respectful and very helpful in all aspects and situations. CAP! ### 5/5 — City Transit Made Available *2023-03-22, version 4.026* DART is a means to get from A to Z in this area and all points in between. I can say enough how without DART there is no travel to work, to school, to church, or events. Thanks for keeping safe and affordable travel within our reach. ### 5/5 — Glitches when trying to pay *2023-01-26, version 4.026* See comment ### 5/5 — Dart bus pass *2023-01-06, version 4.026* Dart pass ### 5/5 — So easy *2022-12-06, version 4.026* What a great way to make public transit great. I don’t have to worry about carrying cash on me or loosing my card, it is fabulous. ## Most critical reviews (10 lowest-rated) ### 1/5 — Missing tix *2026-06-15, version 4.120* Poor ### 1/5 — Never works *2025-12-13, version 4.120* I’ve had nothing but problems with this app and I’ve called and called DART about the problems and not one person can help me out with this!! ### 1/5 — Worst website ever *2024-07-08, version 4.060* Can’t register new account - website is terrible & bus schedule is inaccurate for Delaware Sussex County. Bus over an hour behind. Won’t accept email to register new account to pay bus fare- says email is invalid which is incorrect. Dart is a scam - won’t give cash back when paying on bus in Sussex Delaware & app won’t accept email to pay for bus which works everywhere else. Great concept - poor execution & unreliable. ### 1/5 — Keeps saying error with transaction and I have money on my cards so i’m confused *2023-08-09, version 4.026* Every time I go to purchase a ticket it tells me I can even tho I have money on every card and my data is on so Im confused on why I cant purchase a ticket ### 1/5 — Unhappy *2023-07-20, version 4.026* I had an account through Facebook and it will not let me sign in. It kicked me out every time. This is crazy. I don’t want to spend another 60 since my other has not ran out yet. Please fix it! I will be without it ### 1/5 — Error messages *2023-06-03, version 4.026* Unable to purchase tickets ### 1/5 — Difficulty logging into the app. Waiting for validation email that never arrives *2023-05-26, version 4.026* Difficult logging into app ### 1/5 — Can’t log in can’t buy ticket *2023-04-28, version 4.026* There is literally always a issue with app i don’t recommend ### 1/5 — Can’t sign in! *2022-10-25, version 4.026* Waiting over 10 minutes for password reset email. Can’t buy tickets without it. Busses passed me by. This system is terrible!!! ### 1/5 — Won’t allow pass purchase keeps saying error *2022-10-03, version 4.026* I’ve used a valid debit card with plenty of money on it as well as a valid credit card as a backup to see if there was problems with first card but the same error message popped up continuously on multiple days several times that I tried to purchase a pass. Very disappointed with the app, I have to go into the store or to transit center just to get passes and it’s very inconveniencing. Please fix this problem. ## Most praised reviews (10 highest-rated) ### 5/5 — Nurses *2026-08-17, version 4.120* Nice trip ### 5/5 — Great app *2025-11-17, version 4.120* Easy to use and pay with multiple formats, scan on the bus ### 5/5 — PARATRANSIT *2025-05-17, version 4.060* This is an excellent way to stay independent. Plan ahead. Leave going and pickup with extra time and you can ride anywhere they go. I have been to BRIDGEVILLE,Millsboro, Milford, Harrington & Dover Casino’s, Lewis -Dover & Newark to the pow wows. Use for all my medical, shopping and meeting a friend at a restaurant. I JUST LOVE IT. With many trips at $4 - it’s a GREAT DEAL ### 5/5 — Good App! *2025-03-13, version 4.060* I use this app for Paratransit. Normally what I do is I buy tickets the same day I use them. It is easy to use and when I ride Paratransit, I simply scan in the QR code to pay my fare. Using this app eliminates the need for paper tickets or cash and it makes it easier for DART First State to handle payments. Highly recommended! ### 5/5 — Amazing *2024-10-19* Dart bus service, is amazing, clean, dependable, wonderful accommodating staff, wish all buses were like Dart, I feel completely safe riding Dart, Thank you ### 5/5 — Dart pass *2023-12-11, version 4.026* I love this app so more convenient than a paper card always works every time ### 5/5 — Great Service *2023-10-08, version 4.026* A Very Easy To Use Tool ### 5/5 — Error messages *2023-08-10, version 4.026* Unable to purchase tickets. Trying all day ### 5/5 — Thanks *2023-08-07, version 4.026* Easy to use . Very convenient ### 5/5 — Good app! *2023-07-15, version 4.026* I use this app daily --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*