# DASH Fan Engagement — user reviews > 18 indexed App Store user reviews of DASH Fan Engagement by Cherry Sports Bids Limited Liability Company, rated 4.80/5 from 665 ratings. - Source: https://appshunter.io/ios/app/dash-fan-engagement/id1023570371/reviews - App overview in markdown: https://appshunter.io/ios/app/dash-fan-engagement/id1023570371.md - Rating breakdown: 5★ 593 · 4★ 40 · 3★ 14 · 2★ 5 · 1★ 13 ## What do users think of DASH Fan Engagement? Overall sentiment: negative **Pros** - 👍 Great app/product - 👍 Easy to use - 👍 Winning great items - 👍 Fun experience - 👍 Supports non-profit organizations - 👍 Access to favorite gear **Cons** - 😞 Overtime bidding issues - 😞 Misleading overtime system - 😞 No max bid feature - 😞 Online auctions lack fun - 😞 Outbid notifications unreliable - 😞 Cannot open outbid links - 😞 Latest update has errors - 😞 App is unusable - 😞 No search function - 😞 Poor format - 😞 Terrible customer service - 😞 No support - 😞 Cannot login - 😞 Registration fails - 😞 Horrible app - 😞 Not user-friendly **Commonly reported bugs** - Overtime bugged - Never notified when outbid - Not sent to OT - Link to outbid email not opening - Latest update wrought with errors - Cannot access through app - Login animation never stops - App is unusable - Cannot register **Most requested features** - Max bid feature - Better explanation of overtime bidding - Improved UI for overtime bidding clarity - Search functionality ## Newest reviews (2 of 18) ### 1/5 — Horrible app, don't use!!!! *2017-07-01* First off, the creators of this app might want to make it a bit more user-friendly as opposed to putting their focus solely on the auction/content providers. No matter where you go (web, app menus) there is ZERO description or support for how it operates. With no guidance you would assume it functions like most digital auction systems. That would be WRONG. Do not bid on an item using this system. I suspect that it will not be around for very long based on it's limited market and niche items and would not recommend even bothering to download it. I would give zero stars if Apple allowed. ### 1/5 — Can't register *2015-12-13* I fill out the registration page, hit done and nothing happens. Hard to raise money, if people can't bid. ## Most critical reviews (10 lowest-rated) ### 1/5 — OT is a lie *2026-06-19* Was bidding on a jersey, was top bidder, and was refreshing for the final 2 minutes. In that time, I was never notified that I was outbid. When the auction closed, I lost by $5 and was not sent to OT to continue bidding. Genuinely heartbroken over missing out on the item. Never using this app again. ### 1/5 — Overtime bidding is poorly explained *2026-06-02, version 4.7.1* The overtime auction system is confusing and not intuitive for first-time users. During overtime the app displayed that I had the highest bid, but it was not clear that the process functions differently from a traditional live auction. The UI should do a much better job explaining how bids are determined and what actions users need to take during overtime. The rules may exist somewhere, but the experience itself is misleading. ### 1/5 — Nope *2026-01-22* Overtime is terrible! And why no max bid feature. ### 1/5 — Online auction *2025-11-20* Online auctions takes the fun out of bidding. The jerseys don’t go for as much. Part of the fun of bidding is the completion and being able to see your competitors. ### 1/5 — Brantford bulldogs *2025-11-16, version 4.6.4* Not impressed I had the bid at closing then I get a email stating I’ve been outbid.You send me the email with the link, but I could not open it.Considering many times before there was no issues with bidding😡 ### 1/5 — WAS fantastic *2025-10-28* Latest update is wrought with errors and problems… I have to access through my teams site now… very frustrating & disappointed. Upgrades seemed promising - they just do not work ### 1/5 — Poor format *2023-02-22* Very poor format, you cant search for anything. ### 1/5 — No support and cannot login. *2022-04-07* I am unable to login using this app. Though the website works fine. Once you put in your credentials, the login animation never stops. It just spins until you force close the app. I’ve tried uninstalling and reinstalling multiple times with no change. I tried contacting their support multiple times but have received no response. The app is unusable. ### 1/5 — Terrible App *2017-07-20* Don't bother. ### 1/5 — Looks like it was programmed by a 14 yo *2017-07-06* No search function, very limited functionality... I can't believe MLS teams have aligned with this app for promotions. ## Most praised reviews (6 highest-rated) ### 5/5 — Awesome *2026-07-21* Awesome thanks ### 5/5 — Great app/overtime bugged *2024-12-03* I really love the app. It gives me access to my favorite gear for my favorite team. I do, however, have a problem with overtime. On numerous occasions, except for once, I was outbid at the very final moment of the auction and was never given a chance to bid against the person, which I would have, because this money is going to a good cause. It is my opinion that the overtime function should be more reliable against people, looking to snipe at the very last moment during an auction for charity. ### 5/5 — Great Product *2024-11-22* Easy to use and I’m winning great items! ### 5/5 — Fun! *2023-10-22* What an awesome experience to bid and win items from teams all over the country! Really love having the opportunity to swipe through all these different teams on a lazy Sunday afternoon and WIN from home. I also love that many of these events support non profit organizations. Highly recommend! ### 5/5 — Great app! *2018-08-15* Great app! ### 2/5 — Good format, terrible customer service *2022-08-25* I’ve used the app several times to bid on sports memorabilia and it’s been very easy and enjoyable…. Until I was the winning bid on a jersey and it never got sent to me. After several calls and emails, it’s become apparent that DASH app does not seem to care about their customers. So now I’m out the money I spent on the jersey with no way of contacting anyone for help. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*