# DASH: HK Taxis & Events — user reviews > 22 indexed App Store user reviews of DASH by Vis Mobility Limited, rated 3.80/5 from 6 ratings. - Source: https://appshunter.io/ios/app/dash-hk-taxis-and-events/id6497170568/reviews - App overview in markdown: https://appshunter.io/ios/app/dash-hk-taxis-and-events/id6497170568.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 1 ## Newest reviews (2 of 22) ### 3/5 — no online payment option *2025-05-05, version 3.1.7* there is no online payment option such as (alipay,payme or octopus) ### 5/5 — Saved me a long wait *2025-04-03, version 3.0.1* Found myself stuck at lower Cheung sha beach with no buses or taxis around. So helpful to be able to call on a cab from the Dash app. Saved me heaps of time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poorest UI *2025-12-23, version 3.5.26* Can’t even verify a phone no when first using the app. How can you trust an app like this???! ### 1/5 — Bad *2025-11-26, version 3.4.109* Can’t receive the code ### 1/5 — Getting Scanned by First Ride *2025-10-17* The driver never picked me up or even answered the phone, but charged me in full and showed that he/she made the trip. Dash customer service refused to refund and made all sorts of excuses for driver. Avoid this app! ### 1/5 — It is a SCAM *2025-10-11, version 3.4.26* asking 70 HKd just for booking a ride. Be aware and stay far away. HK deserves better taxi services ### 1/5 — 貴到呢 *2025-08-16, version 3.4.17* 一開app, 同一條路線比飛的貴1.5倍 更新，隔左幾個月諗住比次機會佢， 今日睇，人地飛的$111，你做$181，真係唔得 完全冇改善 ### 1/5 — Charge double *2025-07-17, version 3.2.40* I used this once and probably Will not use it again. Why? At the end of my trip the taxi driver asked me to pay in cash as per meter ($350), and I told him that the payment was through credit card on the app. He insisted to be paid cash, and told me the app would not charge me anything, so I had to pay in cash. Eventually I was charged also through the app ($390). Contacted the customer service ma no answer at all, seems they don’t care? ### 1/5 — 騙子 Fraud App *2025-05-24, version 3.2.26* 平台會故意多收費，乘客千萬不要上當。The platform deliberately overcharges, passengers must not fall for it. ### 2/5 — Faulty app/booking system *2025-12-19, version 3.5.22* I pre-booked a taxi. At pick up time, 3 different taxis arrived, each calling me saying they’re here for my order. The DASH system had somehow automatically switched taxis and kept repeatedly sending out different taxis for my order. Very confusing situation and very awkward for myself and all the drivers. Good thing is, they have a WhatsApp customer service account where you can ask for help and let them sort it out. Still, this shouldn’t be happening in the first place. I’m sticking with Uber next time! ### 2/5 — Why call *2025-09-14* Why do the drivers insist on calling once you book via the app? Defeats the purpose of the app. I’ve had multiple cancellations cause I didn’t pick up ### 3/5 — 收唔到驗證碼 *2025-11-09, version 3.4.82* 想註冊使用，發送十幾次驗證碼完全收唔到 ## Most praised reviews (10 highest-rated) ### 5/5 — Transparent Pricing & Great Service *2026-01-23, version 3.5.39* Changed my view on how taxi service could be in HK! Choose the comfort and luxury taxi options and you won’t be disappointed, much better than the opaque pricing and surge that what Uber does ### 5/5 — Great app! Easy to use *2025-12-25, version 3.5.26* Great taxi app. ### 5/5 — Easy to get nicer taxi *2025-12-17, version 3.5.22* Easy to call premium taxi, very comfort ### 5/5 — Excellent Serive *2025-11-21* I had an amazing experience using this taxi app in Hong Kong. As soon as I requested a ride, the driver called us to confirm our exact location, and the real-time tracking feature made it easy to see him absolutely hauling to come pick us up. Once we were in the car, he went above and beyond. Not only did he make sure we got to our destination quickly, but he even made a couple of quick stops along the way to show us secret photo spots of the Big Buddha; places we never would’ve found on our own. The combination of the app’s smooth functionality and the driver’s genuine effort made this one of the best taxi experiences I’ve ever had. Highly recommend! ### 5/5 — Very Good *2025-09-17, version 3.4.26* Better than Uber ### 5/5 — 入唔到Verify 電話號碼 *2025-05-01, version 3.1.7* Number Keyboard blocking the send ### 5/5 — Super seamless! *2025-04-08, version 3.0.3* The experience was simply seamless and smooth. Wish this existed earlier in Hong Kong. ### 5/5 — 一流call的士平台 *2025-04-07, version 3.0.1* 係大嶼山要call的士以前無平台，宜家有，仲有電子支付，幾好 ### 5/5 — 唔錯 *2025-04-07, version 3.0.1* 好快有車 ### 5/5 — Finally, the app I have waited for arrived *2025-04-04, version 3.0.1* Fast and reliable UX, better than Wonder Taxi --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*