# DashPass Pickup — user reviews > 31 indexed App Store user reviews of DashPass Pickup by Dash Education Solutions, LLc, rated 3.19/5 from 161 ratings. - Source: https://appshunter.io/ios/app/dashpass-pickup/id1520321958/reviews - App overview in markdown: https://appshunter.io/ios/app/dashpass-pickup/id1520321958.md - Rating breakdown: 5★ 79 · 4★ 4 · 3★ 9 · 2★ 6 · 1★ 63 ## Newest reviews (13 of 31) ### 1/5 — Updated dash pass app *2022-03-17, version 3.0.0* I absolutely hate the updated dash pass app. The old version was much easier to use and I didn’t have issues getting my kids released on early dismissal days. The new app requires you to manually request a release of your kids and it won’t let you in early release days even if change the pickup time because even if I approve it it still needs staff approval….why!!!!! Not user friendly at all!!! The old app would automatically let the school know you were there and release the kids as soon as your car was in campus. It was nice and user friendly not the new version!!! ### 1/5 — It’s not working properly please fix it *2021-10-05, version 2.0.5* Okay thanks ### 1/5 — Disaster *2021-09-13, version 2.0.5* Never recognize a when I’m here. Such a mess. ### 1/5 — Franklin academy Carline a train wreck! *2021-08-23, version 2.0.4* This system does not work well I could be at school an hour early waiting and kids are never released on time daily it takes 2 hours waiting in a Car line to get my child, unacceptable! Poor teachers and students ### 1/5 — Bull crap *2021-05-15, version 2.0.3* My daughter has used the same after school program for over 7 years. Their policy doesn’t allow them to use a phone while driving the students and children. But due to this app and crap it’s caused a problem with my child being picked up from school because their policy doesn’t allow them to carry a phone while transporting children and because of this they can’t download this app and has caused a problem with me the parent and the after school program I use!!!!!!!!!! This is a problem since the school refuses to come up with a compromise!!!!!!!!! ### 1/5 — Useless *2020-09-24, version 2.0.0* There is no way to add a student unless you are with the other adult? There should be an easier way to create a carpool if adults are not together to share QR code. ### 1/5 — Junk app *2020-09-09, version 2.0.0* The school had to give us window tags, because the app does not work at all. ### 1/5 — App Freezes Due to “Unexpected Errors” *2020-09-05, version 1.8* This app would be great if it didn’t freeze every time I need to use it. I have been trying to add a student to my carpool for 3 days now but I can’t because the area I need has been frozen due to “unexpected errors”. Frustrating to say the least. ### 1/5 — Horrible *2020-09-03, version 1.8* This app has never worked. Daughters school had us get it to make the car line go “faster” all it has done is slow dow the whole car line pick up process. If I could rate zero stars I would have. ### 1/5 — Location *2020-09-01, version 1.8* I think it garbage that they make you share your location 24/7 even when not using the app. ### 1/5 — Always on location to function?? *2020-08-31, version 1.8* My child's school is now using this app for pickup. I see absolutely no reason why this app should require always on location to function. They are using this as a way to collect location data on people to pick up there kids. Unacceptable!! Developer please change your apps permission to function with "while using the app" or to not require using location at all and I will be happy to change my review. ### 1/5 — Didn’t work *2020-08-28, version 1.8* Our school tried to use this app for pick up and it didn’t work. ### 1/5 — Unimpressed *2020-08-24, version 1.5* Incompetence. When I contact support, the response is to send me a link to sign up, no matter the question. I signed up but can’t login because I a NOT A REGISTERED USER. I try to sign up again and I am not allowed because I AM ALREADY A REGISTERED USER. This is the circle I am caught in and I have explained this in detail only to be sent another link to sign up again. A child could create a better app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-08-14, version 3.5.3* I can’t even use the app. It won’t let me get past the introduction and then it freezes. Now I have to go to the school to see what I can do. What a waste of time with this app. ### 1/5 — Hopefully it gets sued out of existence soon *2025-08-25, version 3.5.3* This app is the worst idea ever and will likely result in an elementary school kid hit by a car. Forcing parents to fight with a buggy confusing app in a school parking lot is dangerous. The enforcement of a geofence means it’s unavoidable to legally pick up your children. Unfortunately it’s going to take a tragedy and lawsuit to force a better plan. ### 1/5 — Awful! *2025-01-22, version 3.5.1* Not sure why schools are using this useless app. We are unable to add additional people to pick up our children. The app is very slow and glitchy and like others have said you need to be at least 10-20 feet away from the school for it to even show you are there. Everything does not need to involve technology. If I could rate 0 stars I would. Straight garbage 🗑️ 👎👎👎👎 ### 1/5 — Dashpass *2024-10-29, version 3.3.6* A lot of issues and it took a long time to open the app I was in front of the school. It did not show her name. ### 1/5 — Wrong dismissal time *2024-02-07, version 3.2.4* My kid dismissal is at 1:50 but the app doesn’t let me select my child to be released until 2pm waste of time! ### 1/5 — Multi family issue *2023-08-17, version 3.2.0* I sometimes pick up my nephew and niece but when ever I go to pick up my son the app auto release my nephew. These seems like an issue that needs to be resolved. ### 1/5 — Pésima *2023-08-14, version 3.1.6* Horrible lenta y te hace perder tiempo lo peor ### 1/5 — Confusing *2023-08-11, version 3.1.6* Unable to add additional drivers for pick up . ### 1/5 — Worst geofencing *2022-11-03, version 3.1.2* The app doesnt even recognize location within 20 ft ### 1/5 — Ma *2022-09-21, version 3.1.1* Location don’t work ## Most praised reviews (8 highest-rated) ### 5/5 — Proud user *2023-07-12, version 3.1.6* So quick and efficient. Use it every time I pick my son up early. Definitely download to pick your little ones up! ### 5/5 — Happy *2021-11-18, version 2.0.6* I am so glad that my kids school is using this app. No more waiting for someone to call them and then wait forever. Whether I’m walking or driving, the school knows when I’m there to pick up my kids. Recommend it for any elementary school. ### 5/5 — Convenient *2021-07-22, version 2.0.4* Thank you for making a easy to use app for pickups vs. having a scan barcode that had to be attached to each individual car. ### 5/5 — Excelente *2021-01-31, version 2.0.2* Muy buena aplicación ### 5/5 — Great Service and Great App *2020-09-22, version 2.0.0* I was having technical issues and I sent an email. They sent me a phone number to call and when I did they were very friendly and helpful. They solved the problem in 5 minutes. Now it works like it should. Thanks so much! ### 4/5 — Need an option to release students individually *2022-08-16, version 3.1.0* Developer, please add an option to release students individually. I work full time and my dad picks up my younger child and I pick up the older one so I can actually work. The app releases both at the same time but I am not always at the same time at the school as my dad. Thanks ### 3/5 — Location *2023-08-29, version 3.2.0* Constantly gives an error for the location. The app is a great tool ### 3/5 — Not a good first impression *2020-08-23, version 1.5* It’s never a good start when there are so many spelling and syntax issues with an app that has so few reviews. My children’s school apparently needs this app so we’re forced to use it. Spell check your work before you submit your app. Lazy. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*