# Dat One: Truck Load Board — user reviews

> 224 indexed App Store user reviews of Dat One by DAT Solutions, LLC, rated 4.70/5 from 7,074 ratings.

- Source: https://appshunter.io/ios/app/dat-one-truck-load-board/id1516702470/reviews
- App overview in markdown: https://appshunter.io/ios/app/dat-one-truck-load-board/id1516702470.md
- Rating breakdown: 5★ 5,913 · 4★ 588 · 3★ 238 · 2★ 80 · 1★ 255

## What do users think of Dat One?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Helpful features
- 💡 Useful mapping capabilities

**Cons**

- 🐛 Frequent crashes and glitches
- 💰 Expensive subscription
- 🤔 Confusing interface changes
- 🤷‍♂️ Lack of customer support

**Commonly reported bugs**

- Login issues and endless subscription loops
- Disappearing map functionality
- Inconsistent app performance

**Most requested features**

- Ability to block unwanted brokers
- More detailed load information
- Customizable search and notification options
- Improved map functionality

## Newest reviews (19 of 224)

### 1/5 — Dispatch

*2025-12-24, version 1.69.0*

Terrible service

### 1/5 — Load scam

*2025-12-08, version 1.69.0*

I have a question ? who has access the other load board?  time to time appears page with Loads $-3-4-10 dollars pm !  Then I refresh the page and The page disappears :; back to old page $-1.2-1.4-1.6-1.9-2 :(? is  there you have to pay extra or a different persons  or 
big company has access to that ?  who has access to the other page ? And I tried to book every time Loads on that page appears never can reach anyone. It’s like dimension.
And who can post the loads on your system? There’s sometimes a company posting a load 20-50 times or $10 per mile all fake.

### 1/5 — Billing issue

*2025-12-02*

They have a major issue with connecting your card, when I call Customer Service they really repeat the same thing over and over telling you that it’s an issue with your bank when clearly there’s no problem after trying three banks all using my cards at the same time as clearly a problem on their end and they don’t want to take responsibility for it. I found it extremely frustrating as a customer that she representatives will not help at all. I finally did find somebody to resolve the issue, but the representatives on the phone and tell me the same thing over and over that it’s my problem with my bank literally there’s no problem with my bank.

**Developer response:** Thank you for taking the time to share this feedback, and I’m sorry for the frustration you experienced with your payment method and the support you received. If you’re still having any trouble or would like to share more details, please reach out to us at 800-547-5417 so we can take a closer look and help.

### 1/5 — POOR CUSTOMER SERVICE

*2025-11-28*

Out of the 74 loads showing up in my search results, 52 are by the same broker that has a habit of reposting load after load after load and taking over the entire load board. I called DAT to at least block this broker for me so I don’t see their loads since I don’t do business with them anyway and they told me I have to upgrade my subscription plan to be able to block a broker. This is beyond ridiculous. So my only option was to cancel my subscription and move to another load board. FDAT.

**Developer response:** Thank you for taking the time to provide feedback. We have heard your feedback and we are working to address it. Give us a call at 800.547.5417, we are always happy to help and offer training over the phone as well. If you'd like to take advantage please call our team.

### 3/5 — Not for New businesses

*2025-11-25, version 1.69.0*

Said “to help grow your business” definitely directed towards stable companies in the industry. I wasted money on my subscription and now need to find an app that is geared toward actually helping EVERYONE grow their business. Pretty good app tho

### 1/5 — Log in

*2025-11-19, version 1.68.0*

It won’t let me log in

### 1/5 — Scam brokers

*2025-11-05*

Over the past year, there has been a noticeable increase in scam brokers on the DAT platform, which has significantly impacted our business operations. We now spend more time verifying whether load postings are legitimate than actually booking loads. DAT was once an excellent and reliable tool for the trucking industry, but the growing presence of fraudulent activity is diminishing its value. Unless stronger measures are implemented to detect and prevent scams, this platform may no longer be a viable option for professional carriers and brokers.

**Developer response:** We share your safety concerns, and are committed to continually improving our security moving forward. These changes include, but are not limited to; the sign in process, vetting processes for new users, and our backend verification of load postings. Please contact us at 800-547-5417 about concerning behavior you notice on the board. Thank you!

### 3/5 — Load scam

*2025-10-24, version 1.67.1*

I have a question who has access the other load board?  time to time appears page with Loads $-3-4 dollars!  Then I refresh the page and The page disappears :; back to old page $-1.2-1.4-1.6-1.9-2 :(? is  there you have to pay extra or a different persons  or 
big company has access to that ?  who has access to the other page ? And I tried to book every time Loads on that page appears never can reach anyone. It’s like dimension.

### 3/5 — Add option

*2025-10-17, version 1.67.0*

Sometime fake broker post load 100time there should be option for select and hide

### 2/5 — Sir

*2025-10-13, version 1.66.0*

How do I post a load on the mobile app? I am a broker and it seems like my app is stuck in carrier mode or something because it only lets me search for posted loads and everything else is geared towards being a carrier. 2 stars for now until I can see that the apps works for both brokers and Carriers. Overall the app looks pretty cool and operates, well decently I guess.

### 1/5 — Not

*2025-10-10, version 1.66.0*

I can’t even start because I’m not sing up with a company I thought you didn’t need one

### 2/5 — Thank you for the rate increase

*2025-09-25, version 1.66.0*

As everything else is going up for truckers except our rates it’s good to know you are joining everyone else in taking even more from us.

### 1/5 — Registration -can’t login cycle

*2025-09-19, version 1.66.0*

Just registered my email and created a password, and I’m prompted to check email to verify account before a first-time login. The issue is that once you do that it takes you back to log in screen over and over after submitting your verified user and password. 

Dunno if it’s just my experience but it’s honestly been a waste thus far. Will update if i see better..

### 1/5 — New version not compatible with old ios

*2025-09-14, version 1.64.0*

I cant use my old ios due to the new dat version. This is horrible

### 1/5 — Allow US to Use OLD Version

*2025-09-10, version 1.64.0*

Hello,

I am a dispatcher and i can only have this iphone 8plus for now.

But today i was frustrated that i can no longer use my DAT Board because need to have 17 ios version to run this app.

I tried to get help from ur customer service agents but they cant do anything about it than just asked me to buy new phone to download the app.

So frustrating and im done now.
No job 😿😿😿

### 1/5 — Horrible

*2025-09-10, version 1.61.1*

This update has rendered your service useless to me. I have an iPhone 8 which works perfectly fine a day ago but this update requires iOS 17.0 or greater which iPhone 8 can not achieve.  Your tech support guy suggested I use the web based system but it is so glitchy as to be nearly useless.  Very unhappy about this. It will most likely result in me canceling your service.

### 1/5 — Use at your own risk

*2025-08-30, version 1.65.0*

I decided to give them a try…. The first load I booked with them was a scam. I drove a load across 8 states and now I’m out 3k. When I reported it to them I got no response. I have been using truck stop for a year and never had this happen. I only decided to give them a try because a broker told me they post loads to DAT first and then after half an hour before posting on Truckstop. They obviously don’t have great security checks in place for brokers.

### 1/5 — Проблема

*2025-08-12, version 1.65.0*

Отвратительное приложение.Постоянно выкидывает из приложения.За что плачу деньги?!?!Отстой

### 1/5 — Pop ups

*2025-08-10, version 1.65.0*

I pay too much for this app to include pop ups for services I don’t need. Pop ups should be reserved for information critical to the use of the app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Hard to cancel won’t refund!

*2026-08-06, version 1.84.0*

I tried to cancel this subscription but it still charged me. I called as soon as I got the receipt in my email and they refused my refund. Just grimy business practices. I hadn’t used the app for weeks. Avoid this company!

### 1/5 — Price raised again!

*2026-07-30, version 1.84.0*

The only thing you guys are good at is raising the price of the load board, every time they ask you to fill out little survey about how they care what you think, they are going to raise the price.

### 1/5 — Customer service

*2026-07-08, version 1.82.2*

Worst customer service ever

### 1/5 — New search function

*2026-06-13, version 1.81.0*

What happened why did u change this this app was perfect till u did this now it looks crazy u have to do so much just to find loads we need convenience

### 1/5 — Bad terrible communication

*2026-06-10, version 1.80.0*

They will a payment upfront but if you need something from them they won’t do a follow up with you.

### 1/5 — Inconsistent profit estimator

*2026-06-05, version 1.80.0*

Whenever looking at loads it will tell you the approximate profit for it. It is inaccurately higher. You increase the amount of the paying load by $50 and the profit estimator shows less than the original paying amount instead of more. Probably a glitch in the system.

### 1/5 — Dispatch

*2026-01-27, version 1.71.0*

Terrible service and total downgrade

### 1/5 — Login

*2026-01-22, version 1.71.0*

It don’t let me login in Kees asking for my email and password even when I put the right one

### 1/5 — Unable to protect the load board

*2026-01-14, version 1.70.0*

It’s frustrating to see so many and same posts from a broker. I have called about it sent screenshots. However nothing has been done to address the issue. I don’t understand why a company just refuses to protect its platform. Someone somewhere need to step up to secure DAT One system.

### 1/5 — Can’t Post Loads

*2025-12-31, version 1.69.0*

How can I as a broker not be able to post a load?

## Most praised reviews (10 highest-rated)

### 5/5 — CEO

*2026-03-26, version 1.75.0*

I love DAT I trust this load board it is almost 9 years I am using thank you for your service

### 5/5 — New option

*2025-06-27, version 1.62.0*

As a driver owner op  I will love to see a new  option  when searching a load  “ straight through load only “ on sure many other drivers  will love it

### 5/5 — Pyramid President

*2025-05-20, version 1.60.0*

Very helpful

### 5/5 — Good tool for owner operator

*2024-11-20, version 1.50.0*

I have this app and it is a great option to help driver ms find best possible load in the market. I love it.

### 5/5 — I’m New To DAT

*2024-11-19, version 1.50.0*

Finally having an Aged MC and having Full Acess was always our Goal, we can now negotiate and book our own Loads, seeing market rate helps as well love using this App 5 Stars!!

### 5/5 — Beautiful service n loads

*2024-11-18, version 1.50.0*

God bless u 😊

### 5/5 — Previous page

*2024-06-19, version 1.39.0*

Guys, please make it go back to previous page when we swipe from left to right on the iPhone. Thanks

### 5/5 — Map

*2024-03-11, version 1.32.0*

New update allows map to work again. We didn’t know what blessing we had before. Thank you for fixing it! Now let’s block loads posted below $2.20 a mile !!🤣🤣😎

### 5/5 — Where’s the block feature?

*2024-03-11, version 1.32.0*

The only thing missing for me is the ability to block brokers.  Theres a handful that i refuse to work with regardless of the rate.  When are we going to see this added to the app?

### 5/5 — Kareem Miller CEO Strong Pact Trucking LLC

*2023-12-08, version 1.26.0*

The Dat load board stands out as the premier option in the market. Its invaluable assistance has significantly benefited our company. The user-friendly nature of the load board and its seamless setup are truly invaluable.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
