# Data Transfer - MobileTrans — user reviews > 752 indexed App Store user reviews of Data Transfer by Wondershare Technology (Hunan) Co.,Ltd., rated 3.90/5 from 1,099 ratings. - Source: https://appshunter.io/ios/app/data-transfer-mobiletrans/id1545867834/reviews - App overview in markdown: https://appshunter.io/ios/app/data-transfer-mobiletrans/id1545867834.md - Rating breakdown: 5★ 728 · 4★ 73 · 3★ 32 · 2★ 30 · 1★ 236 ## What do users think of Data Transfer? Overall sentiment: negative **Pros** - 🚀 Fast and efficient transfer - 👍 Easy to use - 💡 Powerful features - 🚀 Lightning-fast transfer **Cons** - 🔒 Requires subscription - 🐛 Doesn't work as advertised - 🐛 Connectivity issues - 🐛 Unreliable transfer - 🐛 Crashes and freezes **Commonly reported bugs** - Fails to transfer data - Subscription issues - Compatibility problems **Most requested features** - Transfer SMS messages - Transfer WhatsApp data - More transparent pricing - Improve customer support ## Newest reviews (15 of 752) ### 1/5 — Não Comprem *2026-06-18* Comprei a Verdão paga, para transferir as conversas do Android para o iPhone, não consegue enviar do Android para o iPhone, por cabo nem por Wi-Fi. **Developer response:** Olá, desculpe pelo inconveniente. Em relação ao seu problema de falha na transferência, envie seus arquivos de log para customer_service@wondershare.com. Com a sua ajuda, os nossos técnicos conseguem fazer análises mais aprofundadas e tentar encontrar uma solução🌱 ### 1/5 — Don’t buy it *2026-06-17, version V4.7.38* Terrible app.. don’t buy it. I lost most of my chat of the android device and it didn’t copy anything to the iphone.on top of that they say that you have a free trial but it’s a lie. It’s basically a scam. Avoid it ### 1/5 — 🤬 *2026-06-16, version V4.7.38* Сукины дети не могли чтоли бесплатной сделать ее ### 1/5 — Descontaram duas vezes da minha conta *2026-06-10* Tentei fazer o pagamento em Pix e não consegui finalizar, quando Pix no cartão deu certo, mas descontaram da minha conta também **Developer response:** Por favor, explique com mais detalhes para que possamos ajudá-lo(a) melhor. Você também pode entrar em contato com nossa equipe de suporte pelo e-mail customer_service@wondershare.com. ### 1/5 — Tem que pagar *2026-06-05* Absurdo **Developer response:** Obrigado por seus comentários e desculpe pelo transtorno. Gostaríamos de encaminhar seus problemas para a equipe relevante para verificação adicional, mas precisamos de mais detalhes. Você pode nos enviar mais detalhes através de "Feedback" nas configurações do aplicativo? Obrigado! ### 1/5 — Total scam/ripoff *2026-06-03, version V4.7.35* Made me pay twice on both my phones, and then wouldn’t transfer without turning off “find my iPhone “ which you CANNOT do if you have Apple Care. BEWARE! ### 1/5 — Beware!!! *2026-05-30, version V4.7.35* I had to pay for the app on both my iPhone and my android and the result was it deleted all my messages ### 1/5 — Bad don’t go near *2026-05-29* Reason for this is. I downloaded from the App Store. Asked for payment option and I chose the monthly option and Apple Pay $25. Purpose of buying this was for WhatsApp business transfer from old to new phone both iOS. When clicked on that asked me to install the PC version when installed and logged in it says I need to purchase again. Again went back to downloaded version says The account was not purchased. Tried customer service but poor response **Developer response:** Hello, our software is charged separately according to different functions. If you have made a wrong purchase or duplicate purchase, please contact the customer service of Google Play for a refund. If you need to transfer WhatsApp data, please purchase the corresponding function. Thank you for your support and cooperation! ### 1/5 — Cobrança idenvida *2026-05-25* Apenas baixei o app e me cobraram R$124,90 no dia 22/05/26 do cartão de crédito da minha carteira Apple Pay! Quando fui efetuar um pagamento em uma loja hoje contanto com esse valor não tinha saldo o suficiente… Desejo estorno urgente ou serão cobrados judicial com juros e também sobre inconveniente me causada através de danos morais! **Developer response:** Olá, pedimos desculpas por o MobileTrans não ter atendido às suas necessidades. A satisfação do cliente é sempre nossa prioridade número 1. Agradeceríamos se você pudesse nos fornecer mais detalhes para que possamos melhorar este aplicativo juntos. Sinta-se à vontade para entrar em contato com a equipe de suporte através do botão FEEDBACK no menu. ### 1/5 — Did not work for google pixel *2026-05-10, version V4.7.35* I downloaded and paid to use the app to transfer data from my google pixel to my new iPhone and it said it transferred and worked and then when I checked my iPhone there were no messages from my pixel Maybe it will work for Samsung ### 1/5 — Waste of time and Money *2026-05-08, version V4.7.35* Waste of time and money, never worked. Will request a refund ### 1/5 — Don’t waste your $$ *2026-04-24, version V4.7.35* Purchased to assist in transfer from iPhone to android. Neither data or WhatsApp transfer worked. Didn’t transfer anything. Might as well lit $25 of cash in my fire pit. Rip off! ### 1/5 — Pessimo *2026-04-17* Aplicativo já foi bom usei a um ano e meio atrás e foi super tranquilo. Agora precisei usa novamente e estou a 4 dias tenta transferir meu WhatsApp busine sem sucesso e nem consigo cancelar para solicitar o reembolso do valor **Developer response:** Olá, desculpe pelo inconveniente. Em relação ao seu problema de falha na transferência, envie seus arquivos de log para customer_service@wondershare.com. Com a sua ajuda, os nossos técnicos conseguem fazer análises mais aprofundadas e tentar encontrar uma solução🌱 ### 1/5 — Scammy company *2026-04-14, version V4.7.34* They automatically renew your subscription, do not pay refunds and don’t even allow you to reset your password to log in to the account. Avoid! ### 1/5 — Bad program *2026-04-13, version V4.7.34* I tried this program in the past and it worked just fine. But recently it doesn’t work for me anymore. I even tried PC version but still not working. I contacted customer service team but they are not helping at all. All they do is trying to deny and do their best to keep your money. SCAMMER! ## Most critical reviews (10 lowest-rated) ### 1/5 — Ne fonctionne pas sur Galaxy A15 intouchable iPhone14 Pro *2026-08-06* Fonctionne pas **Developer response:** Nous sommes désolés d’apprendre que l’application ne fonctionne pas correctement sur votre appareil, notamment avec la version V4.8.3. Pour que nous puissions identifier le problème et vous aider plus efficacement, veuillez contacter notre support team via l’option de feedback dans l’application en précisant votre modèle d’appareil, la version iOS/Android et ce qui se passe exactement au lancement. Nous prenons ce type de bug au sérieux et ferons de notre mieux pour vous aider rapidement. ### 1/5 — Beware (did not work difficult to refund) *2026-07-31, version V4.8.3* The one positive was that I only chose a one month subscription. I attempted to transfer my texts from iPhone to android 5 times. It timed out and threw an error every time and never worked. I attempted to request a refund and when I did they only provided a partial refund. I do not recommend paying for a year or any extended time because you likely will have a hard time getting refunded if it doesn’t work. ### 1/5 — Transfer von Sony nach iPhone gelang nicht *2026-07-13* Heute hab ich auf vielen Wegen versucht meine SMS, Kontakte und Anrufliste zum neuen iPhone17 zu transferieren. Mobile zu Mobile ging nicht. Mobile zu PC zu iPhone gab es ein USB Problem. Ging auch nicht. Also wieder gelöscht und Abo gekündigt. Schade, klang vielversprechend… **Developer response:** Wir entschuldigen uns für die entstandenen Unannehmlichkeiten. Bitte melden Sie technische Probleme über das Feedback-Formular. Senden Sie uns bitte alle relevanten Informationen (einschließlich, aber nicht beschränkt auf Problembeschreibung, Screenshots, Protokolldateien und weitere Details). Wir werden uns nach Eingang Ihres Feedbacks mit Ihnen in Verbindung setzen. ### 1/5 — Péssimo. Não funciona. *2026-07-03* Paguei para fazer a transferência do WhatsApp Business de iPhone para outro iPhone. Demorou um absurdo, não funcionou e depois de algumas tentativas bloqueou e pediu para comprar novamente. Mesmo sem funcionar. Fuja! **Developer response:** Olá. O nosso software suporta a transferência de dados do WhatsApp. Poderia entrar em contacto connosco e enviar mais detalhes, como os seus ficheiros de log, através do botão FEEDBACK para nos informar o que correu mal para que possamos tentar resolver o problema? ### 1/5 — error *2026-07-01, version V4.7.39* Me compre la suscripción y no funciona una estafa en 17promas en Mac book m4 y samsung s24 ### 1/5 — Lixo *2026-06-25* Lixo **Developer response:** Hi, sorry for that we're unable to understand you accurately. Please explain more clearly so that we can better help you. You can also contact our support team at customer_service@wondershare.com~ ### 1/5 — SCAM ALERT I PAID THE 50$ FOREVER SUBSCRIPTION JUST TO BE ABLE TO TRANSFER MY WHATSAPP CHATS FROM MY *2026-06-25, version V4.7.38* OLD IPHONE TO A NEW MOTOROLA. I FOLLOWED ALL DIRECTIONS. THE OLD CHATS WERE NOT TRANSFER AND THERE IS NO CUSTOMER SERVICE TO GET HELP. I WILL BE CONTACTING MY BANK TO DISPUTE THE TRANSACTION. ### 1/5 — High pressure expensive in app purchases *2026-06-22, version V4.7.38* Once you pay your money, you can actually use the app. But it just presents some silly screen that acts like it is doing something, reboots your phone, then leaves you with nothing done. ### 1/5 — Total scam *2026-06-20* I wanted to transfer messages from my old iphone to a new google pixel, and ended up having to pay for the app with BOTH PHONES since one app store used an apple account and the other, a google account, so over $20. After 2 hours or so waiting for the transfer, when it was finally complete the app said I hadn't paid them for the right thing?? And wanted me to spend MORE MONEY and do the transfer all over again. This is a disgusting and predatory, and I highly recommend you steer clear **Developer response:** We apologize for the inconvenience. If you have purchased a license on your iPhone, it only supports iOS to iOS and iOS to Android. If you want to transfer data from Android to iPhone, you will need to purchase the license again on your Android device. ### 1/5 — Scam . Don’t buy it *2026-06-20, version V4.7.38* That app deleted the backup I had on the android and failed to transfer anything… my conversations are noz lost and I paid for it. Avoid that app it’s a scam ## Most praised reviews (10 highest-rated) ### 5/5 — Excelente, só precisa de paciência *2026-06-25* Apesar das avaliações negativas, o app me salvou dentre todas as opções que vi disponíveis no mercado. Tive muitas dificuldades de migrar os dois WhatsApps do Android para o iphone, porque já tinha migrado pelo move to iOS o meu WhatsApp profissional e ficou faltando o meu pessoal, mas o app cumpre o que é prometido, apesar da assinatura de custo elevado. Merece as 5 estrelas! ### 5/5 — Really good *2026-04-16* I used this during a phone upgrade and it saved me a lot of time. The transfer process was simple, fast, and easy to follow. It handled my photos, contacts, and files without confusion. I especially liked that it supports different phone brands in one app. ### 5/5 — This app made moving from my old phone to my new one much easier than I expected. *2026-04-14* Photos, contacts, videos, and even messages transferred smoothly. The steps were clear, the connection stayed stable, and I did not need much setup. A practical tool for anyone changing phones. ### 5/5 — Great！ *2026-04-11* Good app for transferring data when replacing a phone. The process was easy to understand, and the app supported the content I needed to move most. It felt stable during use and reduced the risk of missing important files. Overall, a helpful and practical solution. ### 5/5 — Really good *2026-04-10* I appreciate how straightforward this app is. It focuses on the main task and does it well. Moving photos, videos; contacts, and documents was easier than using several separate tools. It saved time and made the setup of my new phone much more cọmfortable. ### 5/5 — The top one *2026-03-30* This app did a solid job when I needed to copy data to a new device. It was easy to connect both phones and start the process. My files came through in good order, and the overall experience felt reliable. Good choice for everyday data migration. ### 5/5 — Very helpful app for switching devices *2026-03-29* The interface is clean, the instructions are straightforward, and the transfer speed was better than I expected. I moved important photos, videos, and contacts with no major issues. It is a convenient option when setting up a new phone. ### 5/5 — Bom para receber *2026-02-25* Nota 10 para receber não precisa pagar agora envia precisa tristeza em ### 5/5 — Maravilloso con peros *2026-01-28, version 4.7.29* Logré trasvasar mi WhatsApp Business de iPhone a Android, lo cual es una odisea. Tened en cuenta que el coste total ronda los 40 € (hay que pagar en ambas plataformas), así que aseguraos de elegir la opción de "WhatsApp" y no otra para no equivocaros al comprar. Requisitos importantes: Necesitas tener a mano un MacBook y un PC con Windows. Los pasos no son complicados pero necesitas mucha paciencia, algunos puntos son técnicos y quizás necesites ayuda extra (como ChatGPT) si no eres experto. Si sigues las instrucciones con calma y leyendo todo, funciona al 100%. Es caro, pero cumple lo que promete. ¡Gracias! ### 5/5 — Love it *2026-01-25, version 4.7.29* Love this app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*