# DataMate Web

> Control water testing meters, manage work orders, and get chemical treatment recommendations. (iPhone/iPad app by THE LA MOTTE CHEMICAL PRODUCTS CO INC.)

- Source: https://appshunter.io/ios/app/datamate-web/id975652462 (this page in markdown: same URL + `.md`)
- Developer: [THE LA MOTTE CHEMICAL PRODUCTS CO INC](https://appshunter.io/developer/975652461)
- Category: Lifestyle
- Price: Free
- Rating: 1.43/5 from 14 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.2 · 60 MB
- Languages: English
- Released: 2015-08-11
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/datamate-web/id975652462/reviews.md

## What is DataMate Web?

The DataMate™ Web app is a control panel to operate your Mobile WaterLink® Spin meter via Bluetooth® or connect to your WaterLink® Spin Touch.

--Mobile WaterLink Spin Users--
Pair your Mobile WaterLink Spin meter to your phone or tablet using the Bluetooth® control panel in Settings. Once paired, use this app to start a test. Results will appear directly on your device when the test is complete.

--Spin Touch Users--
For Spin Touch users, there's no need to pair the meter to your phone or tablet. Just run a test on the meter's touch screen and transfer the results to the app via the "Send" button.

--Stored Historical Test Data--
Stored within the app, the last 10 sets of test results are available for review at any time.


--Unlock your full potential with a DataMate™ Web Account.--

Using this app, log into your active DataMate Web account and utilize advanced features designed to aid Field Service Pool/Spa professionals with day-to-day activities:

•	Download all assigned Work Orders within a two week window, or create new ones on the fly

•  	External app integration for turn-by-turn GPS directions to your customer’s location

•	  Collect test results from the Mobile WaterLink Spin lab, the WaterLink Spin Touch, or manually enter results to feed the on-board recommendation engine for step-by-step chemical treatment instructions directly on your device!

•	  Notify your customer via email with a professionally styled e-doorhanger detailing the completed water treatments and general service tasks, even include a photo of your choosing

•	  Work completely offline when needed and sync data with the DataMate™ Web server when cell service is available.

## Key features

- Operate Mobile WaterLink Spin meter via Bluetooth
- Transfer results from WaterLink Spin Touch
- Store and review historical test data
- Download and create work orders
- Integrate with GPS for directions
- Offline data syncing

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/datamate-web/id975652462/reviews.md

### 1/5 — Worst app in the App Store

*2023-08-14*

This app almost never works. I have to restart or redownload if every time I use it. It brings work flow to a halt and easily adds over an hour to my workday either restarting or crashing, or manually having to input everything on a computer. It has one purpose and can’t even do that

### 1/5 — Complete garbage

*2021-06-02, version 4.7*

6/2/21. This app is complete garbage, i’ve been using it for several years now because of my work. when it works it’s wonderful. It is more iOS friendly than it is android friendly. It constantly crashes, takes forever to load, there’s constant problems throughout the day, it constantly logs you out and seems to glitch every day. I’ve gone through all of the suggestions with the developers and nothing ever seems to get fixed. Honestly I’d rather use anything else. Your friendly service technician

### 1/5 — Wish I could give zero stars

*2020-06-12, version 4.4*

This is a truly terrible app. I mean seriously, whoever is running this app needs to go back to playing with Fischer-Price toys. Absolute garbage.

### 1/5 — Would rather leave hand written reports

*2020-05-29, version 4.3*

This app is slow, crashes, and all around horrible lol I have to delete it and reinstall all the time for it to work it hardly ever works off of wifi and even then it’s slow and crashes

### 1/5 — Should be free to use with purchase of SpunTouch

*2019-10-15*

After spending almost a $1000 I was surprised that the usage of app features was not included with the package.  $20.00/per month? good luck with that.

### 1/5 — Embarrassing software for a professional app

*2019-06-14, version 3.5.4*

The app is not reliable or quick. Most of the time it takes me 5 mins just to log in.

### 1/5 — Near Useless

*2018-11-21, version 3.4.8*

I've used this app on both Apple and Android OS, multiple devices within the two. This app takes FOREVER to load, and when it does, it often crashes. Key word there is "often". It is not an effective tool, just a pain in the arse. Wish someone would truly invest in a tool like this, LaMotte obviously has not.

### 3/5 — Errors after September update

*2018-09-26, version 3.4.8*

I had several errors where the app would close or pop up with an error message. The app was slow before, but at least it worked (kinda)

### 2/5 — Very unreliable Bluetooth connection

*2016-10-15*

Device itself works well but software is very flakey in respect to Bluetooth connection in that 50% of the time it fails to connect and it is torture to "forget" device and "re-pair" and retry numerous times in the hope of a connection.

### 1/5 — Not happy

*2016-09-21*

Can't do tests on pools because app is not able to sync to tester. Tried to uninstall and reinstall both tester and app with no success

## Frequently asked questions about DataMate Web

### How do I connect my Mobile WaterLink Spin meter to DataMate Web?

To connect your Mobile WaterLink Spin meter, navigate to the Bluetooth control panel within the app's Settings. Once paired, you can use DataMate Web to initiate tests and receive results directly on your device.

### Does DataMate Web work with the WaterLink Spin Touch?

Yes, DataMate Web supports WaterLink Spin Touch users. You do not need to pair the meter; simply run a test on the meter's touchscreen and transfer the results to the app using the 'Send' button.

### How much historical test data does DataMate Web store?

DataMate Web stores the last 10 sets of test results within the app, making them available for review at any time. This allows you to easily track past water quality information.

### What advanced features does DataMate Web offer for pool/spa professionals?

Advanced features include downloading work orders, creating new ones, integrating with GPS for directions, collecting test results from various sources, and utilizing an on-board recommendation engine for chemical treatments. You can also notify customers via email with service details and photos.

### Can I use DataMate Web offline?

Yes, DataMate Web allows you to work completely offline when needed. Your data will sync with the DataMate™ Web server automatically once you have cell service available.

### What is the user rating for DataMate Web?

DataMate Web has a rating of 1.4 stars based on 14 ratings. This indicates a mixed reception from users.

### Is DataMate Web available on multiple devices?

DataMate Web is supported on iPhone, iPad, and iPod devices. It is designed to be accessible on Apple's mobile ecosystem.

### When was DataMate Web last updated?

The latest version of DataMate Web, 4.9.1, was last updated on June 29, 2022. This suggests a relatively infrequent update cycle.

## Version history (last 5 releases)

### 4.9.1 — 2022-06-29

* Improved Bluetooth connectivity for supported devices.

### 4.9 — 2021-09-03

•	Fixed an issue with shock recommendations.

### 4.8 — 2021-06-08

* Added controls to present updates to Terms of Service and Privacy Policy.

### 4.7 — 2021-04-07

* Adjusted supported disks for the Spin Classic
* Added bluetooth support for the ColorQ 2x PRO meter

### 4.6 — 2020-07-24

* fixed a bug with offline work order syncing

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## More apps by THE LA MOTTE CHEMICAL PRODUCTS CO INC

- [WaterLink Solutions PRO](https://appshunter.io/ios/app/waterlink-solutions-pro/id1398371628)
- [WaterLink Home](https://appshunter.io/ios/app/waterlink-home/id1500943677)

All apps by THE LA MOTTE CHEMICAL PRODUCTS CO INC: https://appshunter.io/developer/975652461

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*