# DataMate Web — user reviews

> 13 indexed App Store user reviews of DataMate Web by THE LA MOTTE CHEMICAL PRODUCTS CO INC, rated 1.43/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/datamate-web/id975652462/reviews
- App overview in markdown: https://appshunter.io/ios/app/datamate-web/id975652462.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 12

## Newest reviews (1 of 13)

### 1/5 — iPhone

*2016-04-27*

iPhone will not connect to the Bluetooth system at all through the app

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst app in the App Store

*2023-08-14*

This app almost never works. I have to restart or redownload if every time I use it. It brings work flow to a halt and easily adds over an hour to my workday either restarting or crashing, or manually having to input everything on a computer. It has one purpose and can’t even do that

### 1/5 — Complete garbage

*2021-06-02, version 4.7*

6/2/21. This app is complete garbage, i’ve been using it for several years now because of my work. when it works it’s wonderful. It is more iOS friendly than it is android friendly. It constantly crashes, takes forever to load, there’s constant problems throughout the day, it constantly logs you out and seems to glitch every day. I’ve gone through all of the suggestions with the developers and nothing ever seems to get fixed. Honestly I’d rather use anything else. Your friendly service technician

### 1/5 — Wish I could give zero stars

*2020-06-12, version 4.4*

This is a truly terrible app. I mean seriously, whoever is running this app needs to go back to playing with Fischer-Price toys. Absolute garbage.

### 1/5 — Would rather leave hand written reports

*2020-05-29, version 4.3*

This app is slow, crashes, and all around horrible lol I have to delete it and reinstall all the time for it to work it hardly ever works off of wifi and even then it’s slow and crashes

### 1/5 — Should be free to use with purchase of SpunTouch

*2019-10-15*

After spending almost a $1000 I was surprised that the usage of app features was not included with the package.  $20.00/per month? good luck with that.

### 1/5 — Embarrassing software for a professional app

*2019-06-14, version 3.5.4*

The app is not reliable or quick. Most of the time it takes me 5 mins just to log in.

### 1/5 — Near Useless

*2018-11-21, version 3.4.8*

I've used this app on both Apple and Android OS, multiple devices within the two. This app takes FOREVER to load, and when it does, it often crashes. Key word there is "often". It is not an effective tool, just a pain in the arse. Wish someone would truly invest in a tool like this, LaMotte obviously has not.

### 1/5 — Not happy

*2016-09-21*

Can't do tests on pools because app is not able to sync to tester. Tried to uninstall and reinstall both tester and app with no success

### 1/5 — Poor reliability for expensive unit

*2016-09-18*

iPhone not able to connect since IOS10 update. 
Previously connection was difficult to attain regularly. Had to turn tester and phone off and on until they found each other.

### 1/5 — Bluetooth does not connect

*2016-06-08*

Bluetooth for my brand new Mobile WaterLink Spin does not connect:

Very disappointed after spending a lot of money on this machine.

## Most praised reviews (2 highest-rated)

### 3/5 — Errors after September update

*2018-09-26, version 3.4.8*

I had several errors where the app would close or pop up with an error message. The app was slow before, but at least it worked (kinda)

### 2/5 — Very unreliable Bluetooth connection

*2016-10-15*

Device itself works well but software is very flakey in respect to Bluetooth connection in that 50% of the time it fails to connect and it is torture to "forget" device and "re-pair" and retry numerous times in the hope of a connection.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*