# DATCU Mobile Banking — user reviews > 80 indexed App Store user reviews of DATCU Mobile Banking by DATCU Credit Union, rated 2.80/5 from 165 ratings. - Source: https://appshunter.io/ios/app/datcu-mobile-banking/id333349531/reviews - App overview in markdown: https://appshunter.io/ios/app/datcu-mobile-banking/id333349531.md - Rating breakdown: 5★ 61 · 4★ 7 · 3★ 14 · 2★ 10 · 1★ 73 ## What do users think of DATCU Mobile Banking? Overall sentiment: negative **Pros** - 👍 Easy to use (some users) - 👍 Great service (some users) - 👍 App works great now (after update) - 👍 Mobile deposit (appreciated feature) **Cons** - 🐛 App rarely works - 🐛 Incorrect balances shown - 🐛 Payment selection not working - 🐛 Cannot transfer money externally - 🐛 Mobile deposit never works - 🐛 App crashes - 🐛 App always offline - 🐛 Cannot login - 🐛 Terrible updates - 🐛 Orientation flips - 🐛 Transaction list limited - 🐛 Confusing balance display - 🐛 Wasted screen space - 🐛 Horrible new layout - 🐛 App is trash - 🐛 App is worthless - 🐛 Server error on login - 🐛 Card controls difficult - 🐛 Loan payments not visible - 🐛 Cannot see account balances on transfer - 🐛 Less user friendly - 🐛 Obscure info layout - 🐛 Not easy to use anymore - 🐛 Takes more steps - 🐛 Cannot transfer funds to credit card/loan - 🐛 Too busy interface - 🐛 Missing pending transaction info - 🐛 No balance after payment - 🐛 Missing loan payoff details - 🐛 App is crap - 🐛 Cloudflare blocking access - 🐛 App support page not found - 🐛 Frozen account - 🐛 App crashes instantly - 🐛 Outdated look - 🐛 Lacks basic features - 🐛 Antiquated feel - 🐛 Limited features and accessibility - 🐛 Cannot make payments with external account - 🐛 No help on login screen - 🐛 Looks outdated - 🐛 Not too good - 🐛 Cannot see pending ACH withdrawals - 🐛 Cannot see balance as items cleared - 🐛 Cannot access desktop version on iPhone - 🐛 Needs new look - 🐛 App needs fixing - 🐛 Bumps user off - 🐛 Limited in features - 🐛 No posted and available balances - 🐛 No pending transactions - 🐛 No bill pay access - 🐛 Not user friendly like competitors - 🐛 Not having options caused members to leave - 🐛 App doesn't use new phone screen sizes - 🐛 Still has Touch ID - 🐛 Last update over 2 years ago - 🐛 Layout not fixed for X and XR - 🐛 No Face ID support - 🐛 No password support via Apple keyboard - 🐛 App isn't working with update - 🐛 Doesn't accept login info - 🐛 Asks for PIN - 🐛 Froze up - 🐛 App looks outdated - 🐛 Not as clean without screen real estate - 🐛 Antiquated feel - 🐛 Needs updating - 🐛 Very limited to features and accessibility - 🐛 Lack of app updates - 🐛 App not working on iPhone 4 - 🐛 Crashes immediately loading presets - 🐛 Cannot get it to work after OS update - 🐛 Needs to be more secure - 🐛 Graphs feature doesn't work - 🐛 Needs new features - 🐛 Sleeker interface needed - 🐛 Not all inclusive - 🐛 Doesn't show pending deposits or withdrawals - 🐛 Doesn't show credit card account - 🐛 Not much more functional than mobile website - 🐛 App isn't working - 🐛 Useless app - 🐛 Cannot log in - 🐛 Account freeze on login attempt - 🐛 Bugs need to be worked out **Commonly reported bugs** - App crashes - App is offline - Cannot login - System errors - Orientation flips - Transaction list limited - Confusing balance display - Wasted screen space - Horrible new layout - App is trash - App is worthless - Server error on login - Card controls difficult - Loan payments not visible - Cannot see account balances on transfer - Less user friendly - Obscure info layout - Not easy to use anymore - Takes more steps - Cannot transfer funds to credit card/loan - Too busy interface - Missing pending transaction info - No balance after payment - Missing loan payoff details - App is crap - Cloudflare blocking access - App support page not found - Frozen account - App crashes instantly - Outdated look - Lacks basic features - Antiquated feel - Limited features and accessibility - Cannot make payments with external account - No help on login screen - App isn't working with update - Doesn't accept login info - Asks for PIN - Froze up - App looks outdated - Not as clean without screen real estate - Antiquated feel - Needs updating - Very limited to features and accessibility - Lack of app updates - App not working on iPhone 4 - Crashes immediately loading presets - Cannot get it to work after OS update - Needs to be more secure - Graphs feature doesn't work - Needs new features - Sleeker interface needed - Not all inclusive - Doesn't show pending deposits or withdrawals - Doesn't show credit card account - Not much more functional than mobile website - App isn't working - Useless app - Cannot log in - Account freeze on login attempt - Bugs need to be worked out - Incorrect balances shown - Payment selection not working - Cannot transfer money externally - Mobile deposit never works - App rarely works - Show incorrect balances **Most requested features** - Budgeting feature - In-depth income/expense tracking - Other financial tools - Access to monthly bank statements - Ability to see pending transactions - Access to bill pay - See captured transactions without desktop login - See pending transactions without desktop login - Password feature on startup for security - Check images - New features - Sleeker interface - More all inclusive features - Show pending deposits or withdrawals - Show credit card account - Ability to see pending ACH withdrawals - Ability to see balance as each item cleared - Access desktop version on iPhone - 4-digit passcode entry - Option for both or either passcode/password - Photograph checks for deposit - New look for the app - Face ID for fast login - Support for passwords via Apple keyboard - Layout for X and XR phones - Show savings from paying off early - Show current loan amount - Show pending transactions on mobile - Show posted balances - Show available balances - Transfer funds from checking to credit card/loan - Mobile deposit - Access to account number - Dark mode option - Advanced analytics dashboard - Dark mode option - Advanced analytics dashboard ## Newest reviews (17 of 80) ### 2/5 — Terrible *2025-02-14* I’m trying to make my car payment and certain selection (such as transfer date) is not working. ### 2/5 — NO ZELLE *2024-08-17, version 2024.7.5* shoes that there would be zelle on the ad on top but there is no zelle once u follow the instructions. ### 3/5 — Adds *2024-07-17, version 2024.6.1* Sadly, this bank has snuck adds into their app. This was a huge disappointment to see. Really gross. ### 1/5 — Always offline *2024-04-12, version 2024.3.4* Haven’t been able to open app since last update ### 1/5 — Terrible update *2024-04-08, version 2024.3.2* Haven’t been able to login since update, keeps saying systems are offline?? ### 1/5 — Horrible update *2024-04-08, version 2024.3.2* Since the new update my app has crashed and the last couple days the app doesn’t work at all. ### 1/5 — Worst update ever. Leaving DATCU *2024-04-02, version 2024.3.2* The app worked well and was easy to use. Now it’s a complete mess! The orientation flips from horizontal to vertical to horizontal. Transaction list only show a few transactions. Who did this? Who tested this? Who approved this mess? ### 1/5 — Worst update ever!!! *2024-03-27, version 2024.2.7* Whoever decided that this needed to be the new layout of the app needs to get a pay cut. This is the worst way to view your accounts. This is so horrible it makes me want to change banks completely. FIX THIS UPDATE!!!!! ### 2/5 — New update *2024-03-26, version 2024.2.7* Cant log in after new update ### 1/5 — Ruined with updates *2024-03-26* Stupidest update ever. If you use an iPad, change banks or get used to flipping your screen to log in and looking at text that only takes up half the screen. Did anyone beta test this on an iPad? ### 1/5 — March 2024 update is beauty over functionality! *2024-03-24* Yeah its pretty BUT The new update makes understanding current balance and available balance very confusing. I have a pending transaction that shows in black [and as a POSITIVE number +](all other transactions in black are credits); ALL debits are RED!![and negative -)This transaction is a debit (therefore should be RED -) that is SUBTRACTED from my availability. Please fix this oversight!! So much screen space wasted on fancy graphics and not on clear concise INFORMATION!! ### 1/5 — new update is horrible *2024-03-23, version 2024.2.7* you can’t see what $ is on wait vs what’s pending compared to your available balance like you could before the update ### 1/5 — March 2024 update *2024-03-23, version 2024.2.7* This wasn’t an update it was 7 steps backwards. It’s what the app would have been like back in 1988. It’s awful. ### 1/5 — New update *2024-03-20, version 2024.2.7* This new update is messy jumble of the same information, should have done more product testing. ### 1/5 — Trash *2023-10-20, version 5.15.35* If i could give 0 stars i would ... this app is trash ### 3/5 — Crash! *2023-08-21* The App Store says minimum is iOS 12. I’m running iOS 12 on one phone and the app crashes. 1 star My other phone has iOS 15 and it works fine. 5 stars Not everyone trades their phone every two years. It might be worthwhile to keep an older version of the app working good for those folks (and my older phone). You averaged 3 stars. Not great. Signed, Long time member ### 2/5 — Notifications *2023-05-31* I really just wish I could get notifications when money comes in my account or money comes out of my account ## Most critical reviews (10 lowest-rated) ### 1/5 — Not a good app or company. *2026-01-08, version 2025.11.1* The app sucks and the company doesn’t care about there customers. But it’s 2025 no company cares about its customers. ### 1/5 — Show incorrect balances *2025-07-06, version 2025.6.0* Really tired of the way this updated app shows incorrect balances. ### 1/5 — Can’t transfer money out to different account *2024-12-20* This is the only bank I’ve ever done business with that has no solution for me to transfer funds to an external bank account. Ridiculous that they say pull cash and drive it over. Is this 1995? ### 1/5 — App Rarely Works *2024-09-26, version 2024.8.4* I would say that I am only able to pay my bill on the app about once every 6 months. It almost never works. Their online services are not much better. ### 1/5 — You have to do early payments before your due date ! *2024-09-21* So my car loan is due every 22 and before I refinance it I would always pay it that exact day or a day before but now I have to pay it like 4 days before because it doesn’t let me pay it the due date. So for example I have to pay the 19 for it to count on the 22. It’s honestly so annoying and I’m afraid they’re gonna repo bc of that ### 1/5 — Not great. *2024-08-02, version 2024.7.1* Why even bother to add an option to mobile deposit if it NEVER works? Calls to the bank on this matter are incredibly unhelpful as well. ### 1/5 — No very user friendly… *2024-06-23, version 2024.6.1* I’ve used many different mobile banking apps and this is the absolute worst I’ve come across! I mainly use this to pay our vehicle loan and I can never find a payment date that works to schedule our payment! I have to always go at least a week out to find an acceptable date to use for this app! Every other mobile banking app I’ve used for similar reasons allows me to schedule the day I am trying to make the payment. I try making a payment on a Tuesday or Wednesday and this app will make me use the following Monday! This is ludicrous…I do not want to autopay this item as I always pay more than the monthly payment due and I have to always remember to schedule my payments way ahead otherwise, my payment is not made on time. Also, randomly the faceID option disappears and I have to manually enter my username and password every time. Once again, the app has nowhere to select FaceID for my security login too. This is such a horrible app and I can’t wait to get my husbands truck paid off so I don’t have to deal with it anymore. I won’t ever finance a vehicle using this credit union either!! ### 1/5 — Mobile Deposit Does Not Work *2024-06-02* I have to retake picture of check 15-20 times before my check image is accepted. I bought a new phone hoping it was my phone’s camera. Other checks work, but my paycheck won’t deposit. I am forced to drive to bank to deposit my paycheck. ### 1/5 — Last Update Suxxxxxx *2024-04-16, version 2024.3.4* I can’t see my monies. ### 1/5 — Would be cool if it actually worked *2024-04-16, version 2024.3.4* Going to move my money to a new bank if they don’t fix this ## Most praised reviews (10 highest-rated) ### 5/5 — App *2025-03-20, version 2025.1.1* One of the best apps I’ve used. ### 5/5 — Love DATCU! *2024-09-23* If you have any problems or questions just call them and they’ll help you out . Great service ### 5/5 — Easy to use *2024-06-22* The most recent update actually fixed all the bugs I was worried about with the huge app update. App works great now and super easy to operate. ### 5/5 — Better than ever! *2016-10-09* Thanks for finally making mobile deposit! Almost switched banks because of lack of this capability, but now you guys are the best again! ### 5/5 — Wow! *2016-10-08, version 4.1.205* Update is amazing. Totally revamped the interface and it's much smoother (and prettier). Plus mobile deposit! Yay! ### 5/5 — Thanks! *2009-11-03, version 0* Easy to navigate and locate what I need. ### 4/5 — It Does the Job *2014-10-06, version 2.4.4* This app does everything it promises. I particularly enjoy the graphs and trends that are made available. It could certainly improve, and it looks like it hasn't been touched since 2012 (pre-iOS7). It's an eyesore, but it's a functioning eyesore that doesn't crash or fail. ### 4/5 — Want to see pending transactions!! *2012-07-01, version 2.1.65* This is a very help and handy app. That being said I would love to be able to see the pending transactions on here. That is something I miss from my BoA app. Please consider an update. ### 4/5 — Good App *2012-04-16, version 2.1.65* Please allow us to see captured transactions and pending transactions without having to log into the desktop version. Thanks!! ### 4/5 — iPhone 4!? *2010-06-28, version 0* I used this app daily and now it doesn't work on my iphone 4. Please fix! :( --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*