# Dav El \| BostonCoach — Black Car Luxury Car Service

> Global luxury chauffeured transportation services for executives. (iPhone/iPad app by BostonCoach.)

- Source: https://appshunter.io/ios/app/dav-el-bostoncoach/id459161879 (this page in markdown: same URL + `.md`)
- Developer: [BostonCoach](https://appshunter.io/developer/584102546)
- Category: Travel, Business
- Price: Free
- Rating: 4.80/5 from 1,287 App Store ratings · 89 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 65 MB
- Languages: American English
- Released: 2011-08-26
- Data updated: 2026-08-28
- Monetization: paid
- User reviews in markdown: https://appshunter.io/ios/app/dav-el-bostoncoach/id459161879/reviews.md

## What is Dav El | BostonCoach?

Dav El | BostonCoach is the largest privately owned chauffeured transportation company in the world and maintains its highest quality and safety standards through innovation, dedication to the customer and personal, professional service.

Dav El | BostonCoach offers the most comprehensive executive ground transportation services available, including:

• Deluxe Limousines, Luxury Sedans, Executive Vans, and Buses

• Professional and Knowledgeable Staff of Trained Chauffeurs, Reservations Agents, and Travel Managers to Meet Every Request and Exceed Every Expectation.

• Worldwide Chauffeured Service in over 550 Metropolitan Markets, across 6 Continents, with a Fleet of More Than 25,000 Vehicles.

## Key features

- Worldwide chauffeured service
- Luxury sedans and limousines
- Executive vans and buses
- Professional and knowledgeable chauffeurs
- Reservations agents and travel managers

## What do users think of Dav El | BostonCoach?

Overall sentiment: negative

**Pros**

- 🚀 Reliable and on-time service
- 👍 Professional and courteous drivers
- 🚗 Clean and well-maintained vehicles
- 📲 Easy to use app with great features

**Cons**

- 💰 Overcharging and hidden fees
- ⏱️ Unreliable pickup times and delays
- 🚫 Drivers not showing up or cancellations
- 🤬 Poor customer service and lack of accountability

**Commonly reported bugs**

- App glitches and crashes
- Account deletion without notice

**Most requested features**

- Calendar integration for upcoming rides
- Ability to choose specific drivers
- More transparent pricing and billing

## Recent user reviews (10 of 89)

All indexed reviews: https://appshunter.io/ios/app/dav-el-bostoncoach/id459161879/reviews.md

### 5/5 — Driver No Show

*2026-02-06, version 5.2.8*

Booked a ride for pickup at Boston Logan scheduled for close to midnight. The driver never showed up and dispatch was unable to locate them and offered no solutions. For someone who had been a business and leisure customer for 20 years, this is the last thing I expected from what once was considered a premier car service company. Shameful and bad business.

### 1/5 — Hugely overcharged

*2025-07-14, version 5.2.5*

I took several trips with the company, and they were fine. But then I booked an SUV to pick me up from the airport and bring me home. The trip is usually about an hour long, and other companies charge about $350-$400 for it. When I booked it on this company’s site, I remember seeing an estimate of $350. I received a bill of $650, and when I called the customer service to find out why, they told me that the SUVs are charged by the hour, and the clock starts ticking when they leave their garage and stops when they return to their garage. They also said that this is explained in terms and conditions that I must have accepted when I booked the ride. Indeed, maybe it was my fault that I didn’t read the terms and conditions (I never do, maybe I should start doing it). But I do think charging for the total time outside of the garage is unreasonable. I also think that if they give an estimate of $350, then $650 is an unreasonable jump. The customer service person was less than polite. I don’t think I’ll be booking with them again.

### 4/5 — Dav El / Boston Coach

*2025-05-16, version 5.2.4*

Incredible limo experience!!!

### 1/5 — Dead Battery, late to airport got an Uber

*2024-07-08, version 5.2.3*

Use this service 2x per week, 40 weeks per year, something like $12k. Came out, the car was dead. We tried to jump the battery, nothing. Had to get an Uber to airport. Will be a photo finish if I make this flight. Support said they would refund me for this trip, and a $50 credit on the return trip. Whoop dee do!  If I miss this flight, will they pay the change fee and loss of billable hours for my client? I’m guessing no.   Fleet management basics, like oil, tire pressure and battery health seem like an obvious approach for a professional livery service.

### 1/5 — Driver didn’t show up

*2024-04-22, version 5.2.3*

I had a ride scheduled for 1 PM today. I called the one 800 number at exactly 1 PM as my driver hadn’t shown up. The operator put me on hold for five minutes and then came back and said that the driver was pulling up at my location. I told her I knew that was not accurate as I live in a gated community and the security guard had not called me yet to have me grant access for the driver. I then got into my car to drive myself to the airport as I just knew the driver wasn’t going to show up. I received a call at 1:09 stating that the driver had just arrived at the security gate. That means he would not have made it to my house until 115. that would’ve made my connection to catch my flight close. This sort of service is abysmal at best.

### 1/5 — Go for Uber

*2024-02-18, version 5.2.3*

I’ve been using Boston Coach/DavEl for over 10 years but now a days is just worthless…
Grabbing an Uber is just faster, cheaper, more convenient and drivers are even nicer

### 5/5 — Always Professional

*2022-08-30, version 5.1.4*

Always on time, always helpful, cars are clean and great communication. Have used for years and will continue! Gail - Washington Metro Area

### 5/5 — Wonderful!

*2020-03-30, version 4.0.24*

Pick up was right on time. Our driver was so nice and helpful. The car s was a Mercedes- such a first class service. Thank you!

### 1/5 — Horrible experience

*2020-03-05, version 4.0.24*

Driver took me to almost the Bronx and I live in Howard Beach.

### 5/5 — Very Dependable

*2020-02-11, version 4.0.22*

GroundLink has NEVER let me down. Whether booking a last minute pick-up at 4am or a late night pick home from the airport they always come through. Great customer service with fair prices. Save yourself the stress and book your next airport ride with GroundLink!

## Frequently asked questions about Dav El | BostonCoach

### What kind of transportation services does this app offer?

The app provides comprehensive executive ground transportation services. This includes deluxe limousines, luxury sedans, executive vans, and buses. They aim to meet every request and exceed expectations with their diverse fleet.

### Where is this chauffeured transportation service available?

The service is available worldwide, covering over 550 metropolitan markets across 6 continents. They operate one of the largest fleets globally, ensuring extensive reach for their clients.

### What makes this transportation service stand out?

This company is the largest privately owned chauffeured transportation company globally. They emphasize the highest quality and safety standards through innovation and dedication to personal, professional service.

### Who are the staff members I can expect to interact with?

You can expect to interact with a professional and knowledgeable staff. This includes trained chauffeurs, reservations agents, and travel managers who are dedicated to meeting your specific travel needs.

## Version history (last 5 releases)

### 5.2.8 — 2025-11-18

Various bug fixes & performance improvements to make your experience better.

### 5.2.7 — 2025-11-05

Various bug fixes & performance improvements to make your experience better.

### 5.2.6 — 2025-08-29

Various bug fixes & performance improvements to make your experience better.

### 5.2.5 — 2025-06-03

Various bug fixes & performance improvements to make your experience better.

### 5.2.4 — 2024-12-11

Various bug fixes & performance improvements to make your experience better.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*