# David Jones — Shop Fashion, Beauty & More

> Luxury fashion, beauty, and homewares shopping app with account management and in-store services. (iPhone/iPad app by David Jones Limited.)

- Source: https://appshunter.io/ios/app/david-jones/id6477397747 (this page in markdown: same URL + `.md`)
- Developer: [David Jones Limited](https://appshunter.io/developer/569771051)
- Category: Shopping
- Price: Free
- Rating: 3.27/5 from 107 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 71 MB
- Languages: Australian English
- Released: 2024-10-28
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/david-jones/id6477397747/reviews.md

## What is David Jones?

Experience the very best of David Jones in one app.
 
Explore luxury fashion, beauty, and homewares at your fingertips. Shop designer brands, stay updated with exclusive offers, and manage your account all in one place.

The David Jones App offers a seamless shopping experience with features that make it easy to search, browse, and shop all your favourite brands. Explore and book instore services including luxury beauty treatments, styling services and beyond. Curate a wishlist, view your order history, and enjoy fast, secure checkout.
 
Key Features:
 
- Shop and browse the best of international and Australian fashion, beauty, and more
 
- Add your favourites to your wishlist and share it with friends 
 
- Manage your David Jones account and view updates to your orders in your order history
 
- Join the David Jones Rewards loyalty program to enjoy exciting benefits
 
- Book 60+ in store services including luxury beauty treatments, styling services and more.
 
- Be the first to access exclusive offers through push notifications
 
Download the David Jones App for a premium shopping experience wherever you are.

## Key features

- Shop international and Australian fashion, beauty, and homewares
- Create and share wishlists
- Manage account and view order history
- Join loyalty program for benefits
- Book over 60 in-store services
- Access exclusive offers via push notifications

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/david-jones/id6477397747/reviews.md

### 5/5 — osm app

*2026-06-07, version 2.16.0*

we love to do shopping online & instore. in bourke street mall Vic is girl in YSL. she has immense knowledge.

### 2/5 — Poor User Experience

*2026-04-26*

The app feels like you’re browsing the website via the app. It’s slow to load, lethargic feel when browsing, half of the time the images don’t load. Not much flexibility with the filters. User experience is so bad, that I don’t feel like shopping via DJs app and defer to Iconic because they have superior app and experience. 

Product information is inadequate. Spacing of images is bad. Just the overall experience is poor. They need to make the app better for the users to stick on it longer. Call me for user experience testing.

### 2/5 — “Sorry something went wrong”

*2026-04-24*

Constantly get a “Sorry something went wrong” this has happened frequently over the past couple of months, yet have absolutely no issues whatsoever signing into the website.  Needs to be rectified as you’re never quite sure when it’s working or not instore for your rewards.  If not I have to sign into the website at the counter.  I don’t have issues with my other retail apps.

**Developer response:** Hi, sorry for the frustration the issue has caused. This has now been fixed. Please update to the newest version and let us know if you’re still experiencing any problems

### 1/5 — Can’t even get the app on my phone

*2026-02-28*

Tried multiple times to log in and nothing works. I have tried to reset my password multiple times and it won’t even let me do that. I’d say this app is full of bugs and is generally a waste of time.

**Developer response:** Hi, sorry for the frustration the issue has caused. This has now been fixed. Please update to the newest version and let us know if you’re still experiencing any problems

### 1/5 — Disappointing Digital Experience

*2026-02-14*

I’m genuinely surprised at how poor the David Jones app experience is. For a leading department store with hundreds of millions in assets, you’d expect a functional app that actually supports online sales.

Instead, you get randomly logged out and then can’t log back in. I’ve reset my password multiple times with no success. The app constantly throws errors, and there’s no tech support or anyone to contact — just endless frustration until you give up and shop elsewhere.

It’s disappointing, especially as someone who’s been a loyal in-store and online customer for decades. A brand with this reputation should be delivering a far better digital experience.

**Developer response:** Hi, sorry for the frustration the issue has caused. This has now been fixed. Please update to the newest version and let us know if you’re still experiencing any problems

### 1/5 — Frustrating

*2026-02-13, version 2.9.0*

Can’t log in

### 2/5 — New updates and still issues

*2026-02-02*

I have had nothing but issues with this David Jones app since I have downloaded it and no update seems to improve it heading to the reward section keeps telling me to retry and after numerous attempt to retry I honestly do not think that this is good enough for David Jones

**Developer response:** Hi, sorry for the frustration the issue has caused. This has now been fixed. Please update to the newest version and let us know if you’re still experiencing any problems

### 1/5 — App Not Working and No Customer Service

*2026-01-30*

Unable to login again to use app or online. They have had same issue since at least October. You then can’t use password reset so you can’t log a return. There is absolutely no customer service at David Jones it’s all AI generated and ineffective. Only my opinion but it used to be a great company with fantastic customer service but has now gone down hill. Last year I ordered a pair of shoes and they were faulty fell apart within a week. It took MONTHS to get a refund.

**Developer response:** Hi, sorry for the frustration the issue has caused. This has now been fixed. Please update to the newest version and let us know if you’re still experiencing any problems

### 4/5 — Enhance this app with a connection in Some Wallet.

*2026-01-15, version 2.7.0*

I think this is a good app. However,  it would be easier for me to find my rewards code if it were able to be linked to my Apple Wallet. Can this be included in a future update please?

### 1/5 — Update email

*2025-12-27, version 2.6.0*

I just heard about the change in systems to a app to down load. The problem I’m having there is nowhere I can update my email address ?? 
This is not good ! Plz advise

## Frequently asked questions about David Jones

### What kind of products can I shop on David Jones?

You can shop a wide range of international and Australian fashion, beauty products, and homewares. The app focuses on luxury and designer brands.

### Can I book services through the David Jones app?

Yes, the app allows you to book over 60 in-store services, including luxury beauty treatments and styling services.

### How do I manage my account and orders with David Jones?

The app provides features to manage your David Jones account and view your order history. You can track updates and past purchases easily.

### Does David Jones have a loyalty program?

Yes, you can join the David Jones Rewards loyalty program through the app to enjoy exciting benefits and exclusive perks.

### Does David Jones have ads?

Yes, this app contains advertisements. Users may encounter promotional content within the application.

### What devices is David Jones available on?

Currently, the David Jones app is supported on iPhone devices. Compatibility with other platforms may be available in future updates.

### How often is David Jones updated?

The latest version of David Jones is 2.17.0, last updated on June 12, 2026. Updates typically include new features and performance improvements.

### What is the user rating for David Jones?

David Jones has a user rating of 3.3 stars from 107 ratings. This indicates a mixed reception from users.

## Version history (last 5 releases)

### 2.22.0 — 2026-08-24

Thanks for using the David Jones App!
This update includes enhanced app navigation, homepage improvements, and a range of bug fixes for a smoother shopping experience.

### 2.21.0 — 2026-08-10

Thanks for using the David Jones App!
This update includes a more interactive homepage experience, bug fixes and a range of performance and usability improvements.

### 2.20.0 — 2026-07-28

Thanks for using the David Jones App!
This update delivers enhanced homepage experiences, and a range of performance improvements and bug fixes to make your shopping experience even better.

### 2.19.1 — 2026-07-14

Thanks for using the David Jones App!
This update introduces Rewards Points Activity, improved shopping experiences, and a range of performance improvements and bug fixes to make shopping with David Jones even better.

### 2.19.0 — 2026-07-13

Thanks for using the David Jones App!
This update introduces Rewards Points Activity, improved shopping experiences, and a range of performance improvements and bug fixes to make shopping with David Jones even better.

## More apps by David Jones Limited

- [JONES Magazine - Style inspiration by David Jones](https://appshunter.io/ios/app/jones-magazine-style-inspiration-by-david-jones/id1139715203)
- [I love JONES – The most stylish stickers](https://appshunter.io/ios/app/i-love-jones-the-most-stylish-stickers/id1168532721)

All apps by David Jones Limited: https://appshunter.io/developer/569771051

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
