# Davis Vision Member App — Location finder, benefit info

> Vision insurance member app for finding providers, managing benefits, and tracking orders. (iPhone/iPad app by Davis Vision.)

- Source: https://appshunter.io/ios/app/davis-vision-member-app/id1292784565 (this page in markdown: same URL + `.md`)
- Developer: [Davis Vision](https://appshunter.io/developer/1075973213)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Age rating: 12+
- Requires: iOS 16.4 · 136 MB
- Released: 2017-10-05
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/davis-vision-member-app/id1292784565/reviews.md

## What is Davis Vision Member App?

Find in-network eye care professionals nearby, then get directions, or call to schedule an appointment. Access your ID card and personalize it with a pic (optional). Plus! Track your glasses at our labs and submit an out-of-network claim at the snap of a photo. Also enjoy access to a vision loss simulator, frame try-on-tool, personal risk calculator, and a member blog.

Questions, comments, or issues? Please email marketingteam@versanthealth.com.

## Key features

- Find in-network eye care professionals
- Access and personalize ID card
- Track glasses at labs
- Submit out-of-network claims
- Vision loss simulator
- Frame try-on tool
- Personal risk calculator

## What do users think of Davis Vision Member App?

Overall sentiment: negative

**Pros**

- 👍 Easy to navigate interface
- 🆔 Quick access to ID card display
- 🔍 Simple provider search functionality
- 📱 Clean and attractive visual design
- ✅ Works well on website (not app)
- 📊 Easy eligibility information viewing

**Cons**

- 🐛 Persistent login failures and server errors
- ❌ App crashes frequently during use
- 🔐 Poor security implementation
- ⏱️ Extremely slow performance
- 📵 Non-functional registration process
- 🚫 Inconsistent credential acceptance
- 💔 Abandoned by development team
- 🔌 Server connectivity issues
- ⚠️ HIPAA security violation reported
- 🌐 Limited browser compatibility (Chrome only)
- 📞 Unresponsive customer support
- 🔄 Password reset loop issues
- ❓ Confusing error messages
- 🗑️ Outdated and poorly maintained codebase

**Commonly reported bugs**

- Login authentication fails with correct credentials
- Server connection errors prevent app access
- Registration process throws immediate errors
- MFA code validation fails repeatedly
- App crashes on password update
- Claims submitted disappear from app after submission
- Provider list fails to display in list view
- Provider details navigation broken
- Member ID field only accepts numbers, not alphanumeric
- Eligibility data not current or accurate
- Claims submitted online don't sync to app
- Service type error when submitting claims
- Screen layout issues hiding required fields
- App crashes during account registration
- Password requirements unclear and inconsistent
- Touch ID functionality doesn't persist
- Blurry screen transitions during navigation
- App fails to install on first attempts
- Spinning loading wheel freezes indefinitely
- Map view doesn't show user position
- Cannot navigate backward from detail pages

**Most requested features**

- Face ID / Touch ID biometric login support
- Password auto-fill and credential manager compatibility
- Apple Wallet integration for ID card
- Complete digital ID card with member number display
- Decimal support in claim submission forms
- Claim history tracking and status updates
- Improved provider search with map zoom/pan
- Cross-browser compatibility (Safari, Firefox, Edge)
- Mobile-friendly password reset functionality
- Logout button in app
- Claim submission confirmation and tracking
- Real-time eligibility updates
- Better form field validation and guidance

## Recent user reviews (10 of 118)

All indexed reviews: https://appshunter.io/ios/app/davis-vision-member-app/id1292784565/reviews.md

### 1/5 — Unusable

*2026-04-30, version 4.2.0*

This app can’t be used by a human

### 5/5 — Easy to use

*2026-04-16, version 4.2.0*

App was easy to find my eligibility info I went to Davis.com for more details

### 1/5 — App

*2026-04-15, version 4.2.0*

I tried logging in to the app and the server will not allow me to. This need to be fixed asap.

### 1/5 — Doesn’t Work

*2026-04-15, version 4.2.0*

Save your time. I figured since the last review was over a year ago it would have been fixed by now. Nope same issues. If i could rate 0 stars i would.

### 2/5 — Just downloaded and it’s wonderful….

*2026-04-01, version 4.2.0*

This is wonderful, i log on to the website and it works fine but i log into the app, or try to at least. I get a code dent to my email. It tells me it was wrong. I found i got 2 codes and typed in the newest one and i get an error contacting server.. okay so i try again, and i get error communicating with server.. riddle me this, How da fork do you go about not communicating but can send authentication codes…

### 1/5 — Actually unusable

*2026-03-31, version 4.2.0*

For almost a week now I have been unable to login. After entering correct username, password, and MFA, I get a server error. Contacted customer support by email twice in this time and they do not respond.

### 1/5 — Crashes Continuously

*2026-02-26, version 4.2.0*

I cannot login because it crashes continuously. I will contact the author about this issue and I want others to know you are not alone in your frustrations.

### 1/5 — Does not work!

*2026-02-21, version 4.2.0*

Cannot even register for an account. Immediately throws an error.

### 1/5 — Not possible to login

*2026-02-15, version 4.2.0*

As others have stated this app is trash. It is not possible to log in. I’ve been trying for several days, since I first downloaded the app, and each time it says it is unable to connect to the server.

I am on an iPhone with current updated software. 

I suspect that Davis vision does not want you to be able to check what your benefits actually are and this is their way of creating a firewall!

### 1/5 — Unable to Login

*2026-01-29, version 4.2.0*

I’ve been trying to create an account but none of the email verification codes will work… Can’t even make an account.

## Frequently asked questions about Davis Vision Member App

### What can I do with the Davis Vision Member App?

The app allows you to find in-network eye care professionals, access your digital ID card, track your glasses orders at their labs, and submit out-of-network claims by taking photos. It also provides tools like a vision loss simulator, frame try-on, and a personal risk calculator.

### How do I find an eye doctor using the app?

You can easily find in-network eye care professionals nearby. The app provides options to get directions to their location or call them directly to schedule an appointment.

### Can I submit insurance claims through the app?

Yes, you can submit out-of-network claims directly through the app by simply taking a photo of your receipt. This streamlines the reimbursement process for services not covered by in-network providers.

### Is the Davis Vision Member App free to use?

Yes, the app is free to download and use for all Davis Vision members. There are no additional costs associated with accessing its features and services.

### What kind of tools are available for vision health?

The app includes a vision loss simulator to help understand different conditions, a frame try-on tool to visualize how glasses might look, and a personal risk calculator to assess potential vision health concerns.

## Version history (last 5 releases)

### 4.2.0 — 2025-10-22

Security patch
Migration to new authentication system

### 4.1.02 — 2025-06-28

Security and stability patch.

### 4.1.01 — 2024-05-06

Security patches

### 4.1.0 — 2024-01-01

● Updated Framework
 ● Stability fixes
 ● Various bug fixes

### 4.0.2 — 2023-04-01

Increased security, increased stability and shortened provider lookup load time

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## More apps by Davis Vision

- [BCBS FEP Vision](https://appshunter.io/ios/app/bcbs-fep-vision/id1533663308)
- [Davis Vision Small Groups](https://appshunter.io/ios/app/davis-vision-small-groups/id1537010498)

All apps by Davis Vision: https://appshunter.io/developer/1075973213

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*