# Dawaai - Pharmacy & Healthcare — user reviews

> 14 indexed App Store user reviews of Dawaai by Dawaai Private Ltd, rated 2.79/5 from 34 ratings.

- Source: https://appshunter.io/ios/app/dawaai-pharmacy-and-healthcare/id1338629177/reviews
- App overview in markdown: https://appshunter.io/ios/app/dawaai-pharmacy-and-healthcare/id1338629177.md
- Rating breakdown: 5★ 12 · 4★ 3 · 3★ 1 · 2★ 2 · 1★ 16

## Newest reviews (1 of 14)

### 1/5 — Rehman

*2019-10-13*

Very bad experience with them. They are literally unprofessional people they didn’t send me medicine even they didn’t pick my call as well as they saw my message but didn’t reply. Very very disappointed

## Most critical reviews (10 lowest-rated)

### 1/5 — Unresponsive and late ordered

*2024-06-03*

I have payed 2 weeks ago and I constantly asking about my order, trying to contact them restlessly but no response at all

### 1/5 — Unprofessional pathetic typical Pakistani

*2023-08-28*

Worst experience order medicine 2 weeks ago still waiting just checked online and they are expecting to upload prescription but never send any message or email for that and who the hell give prescription in Pakistan

### 1/5 — Horrible Customer Experience

*2023-07-02*

It’s sad that our services in Pakistan are just money making machines and have zero regard for customer care. They have a “policy” which is just an easy way to make more money out of their customers. Would never recommend this to someone who has a permanent medication requirement.

### 1/5 — Pathetic pathetic pathetic

*2022-09-05*

I ordered medicine last Thursday and still waiting for it… i am never going to buy from you..pathetic

### 1/5 — Problem in order

*2022-03-19, version 3.24.1*

Today I did my first order with Dawaai and now I have a problem which was my mistake but you people aren’t helping me out to reslove it i just want to change the tablets.

### 1/5 — I Ahmad

*2022-02-12*

Very poor delivery arrangements. Parcel with TCS Karachi on Friday and delivered in Islamabad on following Tuesday. Ugly packing.

### 1/5 — Bad experience

*2022-01-27*

Very bad experience with them. They have unprofessional attitude.

### 1/5 — Bad customer service

*2022-01-18*

my order was delayed for 2 days without any information on what was happening and everytime i call the helpline it take 10 minutes before anyone picks up if they do that is

### 1/5 — Poor Customer Service

*2021-08-26*

No intimation was provided that order cannot be processed and it was shifted to Regular delivery from Fast delivery.

### 1/5 — Delivery Time

*2021-08-02*

There is no way one can find out the status of delivery after ordering. You take too much time to deliver the order. With my experience on the first order, I may reconsider my future order to you and will find another faster delivery source.

## Most praised reviews (3 highest-rated)

### 5/5 — So convenient!

*2019-08-22, version 1.21*

Excellent very easy to use app, makes ordering medicines very easy. No need to go wait in line at the store. Professional service.

### 4/5 — Customer service.

*2023-05-18*

I appreciate your staff who are very helpful and cooperative  in this regard.

### 4/5 — Dawaai.pk

*2021-05-15*

Can I add something more in my order

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*