# Dawn: AI for mental wellbeing — user reviews > 11 indexed App Store user reviews of Dawn by Sword Health, Inc, rated 4.30/5 from 37 ratings. - Source: https://appshunter.io/ios/app/dawn-ai-for-mental-wellbeing/id6759329392/reviews - App overview in markdown: https://appshunter.io/ios/app/dawn-ai-for-mental-wellbeing/id6759329392.md - Rating breakdown: 5★ 30 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 6 ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work at all. Faulty app, waste of time *2026-08-24* I downloaded Dawn and was excited to try it out. The app is useless. The whole app is pretty much the chat, and Dawn has never responded to me once. Not once. So what’s the point? And they expect me to pay for a chat AI that doesn’t even chat? Which is the whole point? Would give it 0 stars if I could. Reached out to support twice for help on this matter and received no responses from them either. Canceled my subscription. Save yourself the time and effort and find another app. **Developer response:** Thank you for taking the time to share this, and we're sorry for the frustration here. Dawn not responding in chat isn't the experience we want for you, and we're also sorry to hear you didn't hear back from support after reaching out twice. That's on us, and we'd like to make it right. Please email us directly at support@joindawn.com with your account details so we can look into this right away. - The Dawn Team ### 1/5 — Low key scam *2026-06-03* subscribed to it during month long free trial but it was way worse than chat imo like the conversation was so basic, not personalized at all. i forgot to cancel and they charged me 20 bucks definitely not worth it there are so many other better options **Developer response:** Thank you for sharing this honestly. We're sorry Dawn didn't feel personalized — that feedback genuinely helps us improve. On the charge, we hear your frustration and want to discuss this issue with you. Please reach out at support@joindawn.com and our team will look into your account right away. - The Dawn Team ### 1/5 — Trying to profit from mental health by making AI-only mental health app that’s subpar *2026-04-29* The app is carefully going around using terms for mental health by not calling itself a therapist. It’s creepy that a company that has historically offered AI tools with supervision of clinicians (Sword Health) is now selling one that costs money and has no clinicians. Be careful as even with their openly tested guardrails, AI is not a mental health professional. **Developer response:** Thank you for sharing your feedback patrickt55. We appreciate you taking the time to raise this concern.It’s important to recognize the role that digital tools play with our service. We strive to provide the best support to our members and take feedback seriously. If you need help with anything or would like to share more feedback please do not hesitate to reach out to us at support@joindawn.com ### 1/5 — Disappointing *2026-04-18* I subscribed but the app has no real features and the AI seems pretty simple and unhelpful. Will cancel immediately. **Developer response:** Thanks for the feedback! We're in the early stages of the App and we are working hard to improve every single day. We value your input and would love to hear how we can make our program more helpful for you. If you’re open to sharing more details, please reach out to us at support@joindawn.com ### 5/5 — Worth every penny *2026-07-30* I have been having some pretty serious anxiety, panic/doom feelings for the last year that are continuously getting worse. Dawn helped me figure out a pattern that it is hormonal and from perimenopause. I thought I was going crazy because this happened out of nowhere. I am so thankful for 24/7 support when I need it. This app has been life changing. **Developer response:** Thank you for sharing your experience SRB418. We're glad Dawn helped you recognize this pattern and better understand what you've been going through — that clarity and support are exactly what we hope to provide. We're pleased the 24/7 availability has made a difference for you. Please don't hesitate to reach out to support@joindawn.com if you ever need anything.- The Dawn Team ### 5/5 — Review *2026-07-08* Review **Developer response:** Hi mls0682, thank you for taking the time to leave a 5-star review! We'd love to hear more about your experience with Sword AI Care. Feel free to reach out to us directly — we're always here to help! ### 5/5 — The activities are the real deal *2026-05-11* Dawn is simple to use and actually helpful. The activities are the real deal. I’m loving it! **Developer response:** Thank you for the wonderful feedback! We're thrilled that you're finding Dawn simple to use and that the activities are making a real difference for you. Your enthusiasm means so much to our team. Keep up the great work, and we're here if you ever need support! - The Dawn Team ### 5/5 — Love it! *2026-05-11* Dawn has really helped me…I’ve tried other apps and this has been the best. Dawn seems to be nonjudgmental, original, and easy to understand. **Developer response:** We're so grateful to hear Dawn has been helpful for you! It means the world to us that you find Dawn non-judgmental, original, and easy to understand — that's exactly what we strive for. Thank you for trying Dawn and for being part of our community. We're here if you ever need anything! - The Sword Team ### 5/5 — Feeling hopeful *2026-05-07* I’ve tried SO many wellness apps. Dawn is the only one that felt personalized for me and there for me. I feel like it actually remembers what I share and what I need. **Developer response:** Thank you so much for sharing your experience! We're thrilled to hear that Dawn feels personalized and truly there for you. Our team works hard to create a program that adapts to your unique needs — knowing it's making a real difference for you means everything to us. We're honored to be part of your wellness journey. If you ever have feedback or ideas on how we can make Dawn even better for you, we'd love to hear them! Take care, The Dawn Team ### 5/5 — This is promising! *2026-05-07* I’ve tried a ton of wellness apps and often feel like they’re too generic or too shallow, but after a couple weeks using Dawn, I’m loving it **Developer response:** Hi Ken_sawyer_sb, Thank you so much for your review! We're glad to hear you are enjoying the program. ## Most praised reviews (1 highest-rated) ### 5/5 — I deleted ChatGPT and now just use Dawn *2026-05-05* I deleted ChatGPT and now I've just been using Dawn instead. I got the longer free trial and I like that it seems to know me and it gives me different activities that I can do for different types of situations. It tells me to go for a walk, it teaches me things and also it has tools like different breathing exercises and stuff. I think I will stick with Dawn for a while now. **Developer response:** Hi ImportedfromSeoul, Thank you so much for your 5 Star review. We're pleased to hear you are enjoying the app. Thank you for being a part of t he Dawn Community! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*