# Daxko Mobile — user reviews

> 114 indexed App Store user reviews of Daxko Mobile by Daxko LLC, rated 1.70/5 from 677 ratings.

- Source: https://appshunter.io/ios/app/daxko-mobile/id1449762382/reviews
- App overview in markdown: https://appshunter.io/ios/app/daxko-mobile/id1449762382.md
- Rating breakdown: 5★ 69 · 4★ 32 · 3★ 26 · 2★ 29 · 1★ 521

## What do users think of Daxko Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Convenient app features
- 👍 User-friendly interface
- 📅 Helpful schedule information

**Cons**

- 🐛 Frequent crashes and bugs
- 🔍 Unreliable search functionality
- ⚠️ Inconsistent performance
- 🤔 Confusing navigation

**Commonly reported bugs**

- Blank screen issues
- Search bar not functioning
- Compatibility problems with newer iOS versions

**Most requested features**

- Add ability to register for classes directly in the app
- Improve syncing with calendar apps
- Provide more location-specific information

## Newest reviews (18 of 114)

### 2/5 — Simple but one major problem

*2026-07-05, version 11.11.3*

The app is simple. UI is basic. Not very intuitive but options are so limited that it doesn’t require much experimentation to figure out. The one HUGE problem is not being able to cancel classes in the app. Oops!

### 3/5 — So-so at best

*2025-11-21*

I am a new user, but so far I’ve found a few significant problems.  First, it can’t seem to decide whether to operate in portrait or landscape mode on my iPad.  It starts out in landscape fine, but then abruptly just turns to portrait, even though the iPad didn’t move.  Second, the date selector on the Schedule page will say one thing, but clicking on a class takes me to a completely different date.  Third, it’s hard to tell if I’m already signed up.  (I’m using it to reserve racquetball court at my YMCA.)

### 1/5 — Needed but won’t work

*2025-03-14, version 11.11.3*

I work at the YMCA and need this app to work. Every time I go to open it …. Nothing… white screen. I have to restart my phone each time to view anything. Please fix this. It has happened for months(when I first started using it.

### 1/5 — Upsetting

*2025-02-01, version 11.11.3*

This app worked great until it didn’t - out of the blue abruptly refused to populate any page despite my having refreshed, sent a message for help, deleted + reloaded… 

just incredibly frustrating

### 1/5 — Useless

*2025-01-22, version 11.11.3*

I cannot find the app on my phone and when I do, I put the password in and it says error.  I try to reset my password but sending a link to my email but I never get an email to reset the password.

### 1/5 — Nothing happens when opened

*2025-01-03, version 11.11.3*

I downloaded the app. I’m supposed to put in the YMCA I want on the line. Absolutely nothing happens.

### 1/5 — Another blank white screen

*2024-12-20, version 11.11.3*

Like so many others, for me this app never gets past a blank white screen on start-up so it’s completely and utterly useless.

### 1/5 — Blank white screen

*2024-11-02, version 11.11.3*

90% of the time that I attempt to use this app, I only get a blank white screen.  I am trying to get fitness schedules to know if I can pop into the pool or a class, but it’s totally unreliable.  I almost always have to go home and use my laptop.  Total waste having this app.

### 1/5 — Still doesnt work

*2024-10-01, version 11.11.3*

Installed today after getting a Y membership and cannot see anything in the search bar. Reading reviews from 3 years ago seems like this is a problem that hasn't been fixed in 3 YEARS. Completely disgusting.

### 1/5 — Garbage

*2024-09-25, version 11.11.3*

They ever gonna fix this app?  Enough people had stated the problems.

### 1/5 — Different locations

*2024-09-13, version 11.11.3*

Why can’t I have the different locations around me to see programs offered at different ones

### 1/5 — This is Worst App Ever

*2024-09-04, version 11.11.3*

Nothing but a white screen with a search box that doesn’t work. Awful.

### 1/5 — Not working at all.

*2024-09-03, version 11.11.3*

The app is not working at all. I try typing my city or zip code into the search engine and it will not pull up anything. I’d love to be able to use the app.

### 1/5 — Useless

*2024-08-29, version 11.11.3*

I can’t even get my local YMCA to open in this app. We have a class that they want people to register for but since I can’t find my local U I can’t do that. Useless!!

### 1/5 — Works once, then a blank screen

*2024-08-09, version 11.11.3*

The app is completely useless. Like others, I have reinstalled multiple times to have it work once, then nothing. YMCA should seek an alternative developer, as these people clearly don’t care about quality product.

### 1/5 — The website’s easier

*2024-08-07, version 11.11.3*

I got rid of the app…too time consuming to get to info needed.  Was missing class sign ups, which are highly competitive to get in, once they open.

### 1/5 — Locations won’t load

*2024-07-25, version 11.11.3*

Useless app doesn’t work

### 1/5 — Blank screen

*2024-07-16, version 11.11.3*

Terrible app ! Never works and you just get a blank screen…full of bugs…why is the YMCA using this garbage?

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible App

*2026-03-14, version 11.11.3*

Completely useless and poorly written.  Shame on Daxko

### 1/5 — I don’t like it

*2025-12-18, version 11.11.3*

The app is not user-friendly and is difficult to navigate. Overall, I do not like it and no stars for me.

### 1/5 — Believe the reviews

*2025-09-13, version 11.11.3*

I downloaded the app. Next step was to enter the location of the facility. The search icon in the search window remained grey no matter what I tried. Thus I could not proceed and the app is useless

### 1/5 — YMCA

*2025-07-26, version 11.11.3*

Terrible app. It never works! Worst app I have ever seen!

### 1/5 — Doesn’t pass step 1

*2025-07-09*

Downloaded and it would not produce any search results, just like the majority of unhappy users. Hey, filthy rich lawyer, do the ymca a solid and pro bono take all the assets from daxko llc and get the y a working membership app. Did everybody at daxko die in the great plague? Obviously the app has not been supported for YEARS. Feel bad for a good organization like the ymca who has been ripped off. From BBB: “Daxko, LLC is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.”

### 1/5 — Works but it’s meh

*2025-06-09, version 11.11.3*

I have to refresh the app every time I open it. It never just updates on its own

### 1/5 — Have to always close the app to get it to load

*2025-04-03, version 11.11.3*

When I open the app, it loads to a blank screen. It needs to be force closed and reopen. Every single time. Been like this for over a year.

### 1/5 — Wasn’t working

*2025-03-26, version 11.11.3*

Wouldn’t work couldn’t look up a place

### 1/5 — Non-functional—worthless

*2025-03-23, version 11.11.3*

Opens to a blank white screen and never gets beyond that. Useless.

### 1/5 — Awful

*2025-03-21, version 11.11.3*

Wouldn’t load, even though I had ZIP Code and name

## Most praised reviews (10 highest-rated)

### 5/5 — Will not Add to Apple Wallet

*2026-03-09, version 11.11.3*

I love the app and continuously use it but recently when I had to redownload the app it will no longer add my YMCA membership to Apple wallet please help

### 5/5 — Really useful app

*2024-04-17*

I was worried when I saw all the negative reviews but so far this app does exactly what I need. 

The whole “Daxko Mobile” naming is kinda weird but at least it changes its own app icon once you select your YMCA, so you can recognize the app on your phone. 

It has schedules and, if you want, notifications about closures and cancellations. That’s helpful (adjust app notification settings to your own preference, I guess). 

But it excels at the one thing I really need from it: as I’m walking up to the Y, I pull out my phone and there’s a well-timed notification waiting for me so I can simply tap to open the barcode to scan in. This is SO helpful. I try to keep my pockets as empty as possible, especially when headed to the gym. So being able to easily sign in with my phone instead of carrying an extra card on my person 24/7 is really appreciated. 

Maybe they fixed the bugs that everyone complained about? Or I haven’t experienced them yet. Either way, it’s been great so far.

### 5/5 — Works fine for me

*2024-01-02*

I’m wondering if the app works fine and some of the locations don’t have their data loaded to the app. I signed up at ymca in Louisville KY and I had no problem utilizing the app to see the schedule of my locations and view programs to sign up for. I also loaded my member card to the app with no problem.

### 5/5 — nice app

*2021-12-29*

After reading all the reviews I wasn’t sure if I wanted the app but it was very simple for me, I just put my city in then selected my ymca and now I can use my phone for my card and look at the schedule of my y it’s very convenient

### 5/5 — Daxco app

*2021-05-09*

How come this won’t allow my feedback to send?  Cuz it a one star rating?  Every nickname I enter, you say is already taken, even crazy ones!
Gonna try a five star rating.  Bet it’ll take it this time. 🙄

### 5/5 — Great App I don’t see why everyone is so upset

*2020-08-09*

After reading many reviews I was skeptical about the app but after downloading the app I was able to connect with my local Y with ease and found the app very easy to navigate and understand. 
I highly doubt the people leaving the reviews even downloaded the app because it’s great!

### 5/5 — Works great

*2020-01-25, version 11.3.6*

Must have worked out the bugs, because I have no issues with it. Easy way to check the Y schedule and switch between branches.

### 5/5 — Love the app

*2019-08-23*

I’ve been using it for 4+months and I never have a problem getting any information I need. Love that I can see all of the schedules day to day. The updates for closings are beneficial so I don’t waste my time and I’ll choose a different work out!

### 4/5 — Can’t add to calendar

*2024-10-17, version 11.11.3*

I can no longer add classes to my phone calendar but otherwise a pretty solid app

### 4/5 — Almost there...

*2021-03-30*

Everything is great except there’s no button to push to reserve a spot for classes like there’s supposed to be. I just have to keep calling to reserve which is way more inconvenient than clicking a button.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*
