# DB Navigator — user reviews > 788 indexed App Store user reviews of DB Navigator by Deutsche Bahn, rated 4.60/5 from 13,426 ratings. - Source: https://appshunter.io/ios/app/db-navigator/id343555245/reviews - App overview in markdown: https://appshunter.io/ios/app/db-navigator/id343555245.md - Rating breakdown: 5★ 11,066 · 4★ 1,155 · 3★ 357 · 2★ 190 · 1★ 658 ## Newest reviews (12 of 788) ### 2/5 — Poor English coverage *2026-08-15, version 26.14.0* Sometimes I just need to look up the dictionary to make sure I understand the German. ### 3/5 — Apple pay has issues *2026-08-13, version 26.14.0* For international customers trying to purchase via Apple pay…don’t bother. It doesn’t go through. Add a credit card instead. Took me like 4 tries to figure that out…but at least I could get to the checkout window (unlike on the desktop website 😅) ### 3/5 — Seat Selection *2026-08-10, version 26.14.0* Easy to book a seat, but really hard to tell where you should get on the train on the platform. ### 2/5 — ドイツ語の表示だけです *2026-08-10* App Storeでダウンロードしましたが、英語に表示を切り替えることができません　困っています **Developer response:** Hi もなみみ, the app is available in both German and English. On iOS, DB Navigator uses the language setting configured for the app in your device settings. Please open iPhone Settings → DB Navigator → Language and select English. If English is not available, try adding English under Settings → General → Language & Region first. Your DB Navigator Team ### 2/5 — Screenshot your trip *2026-08-10, version 26.14.0* Apps are swapped out routinely as you use your phone, however this app does not remember its state when this happens. Following a three train itinerary with multiple platforms and multiple stops and multiple times? Gone at the worst moment. Screenshot what you need, as Apple design guidelines are ignored. ### 2/5 — Change of platform less than 10 minutes before arrival *2026-08-09, version 26.14.0* The DB app, the station information boards all agreed for platform 6. The train was late, new arrival 09:03, at 8:57, the platform up dated to platform 8. No way to move 4 people and 4 luggage in that time, we watched our train arrive and depart. This system is terrible. ### 2/5 — Multi person booking *2026-08-09, version 26.14.0* When booking for multiple people I found the apps wants me to pay for each person individually and start again for each passenger. ### 2/5 — Good features, terrible UI flaws *2026-08-06, version 26.14.0* I appreciate the comprehensive booking options both inside and outside of Germany. But the UI is beyond frustrating. Be prepared to add the same information multiple times when booking several trips and to see your entries vanish because of one careless tap. So many opportunities to make this app better with very little effort. ### 3/5 — Internet *2026-07-22, version 26.13.0* When trying to log in, system sends an email. Email sometimes arrives but not for hours. So it able to log in and must book tickets as guest. ### 2/5 — IS credit cards *2026-07-16, version 26.12.1* I live in the US and the app does not take US credit cards anymore for some reason! ### 4/5 — Can’t find the way to set English *2026-07-16* How to set English language? **Developer response:** Hi 请叫我unclechen, the app is available in German and English. To change the language, open the system settings, select the DB Navigator app in the settings and select one of the suggested languages – either German or English. Your DB Navigator Team ### 4/5 — Horrible Seat Reservation System *2026-07-09, version 26.12.1* I’ve used lots of travel apps and have never seen a worse system for reserving seats. The website is no better. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t have an easy option to search route *2026-08-16* Don’t want to enter all the route info, just route # should be sufficient for live updates & platform numbers. ### 1/5 — Nightmare app for nightmare journeys *2026-08-04, version 26.14.0* Overall I would say “avoid German trains at all costs”, but when it comes to the app it completely left us hanging. What was supposed to be a simple one stop journey from Münster to Paris turned into a four stop nightmare and the app just giving up midway telling us that our journey was not possible, even though announcements in the trains guides us forward. After the trip the app generously offered compensation, but not refunding the credit card used for payment. No they want you to provide the details of your bank account. Then after filling in pages of forms the whole thing just gets rejected without any explanations. How do I get my money? ### 1/5 — Some ethnicities are banned *2026-08-01, version 26.13.0* Unsure why, others from my country were able to verify their identity. However, I weirdly wasn’t able to and kept getting a message saying documents from my country weren’t allowed. How could others use them and not me? ### 1/5 — Another failed technology *2026-07-29, version 26.13.0* Nowadays, getting on the Internet means, your blood pressure is going to go up. Nothing works. Yesterday I spent more than an hour with customer service trying to buy a ticket and the ultimate result was go down to the station and get one. Today similar result. ### 1/5 — Why is it complex? *2026-07-28* Ticket selection doesn’t have English translation, why is it so complex? Why are you guys so anal that you guys don’t do transit card directly in Apple wallet? It’s so ridiculous. ### 1/5 — Won’t accept birthdate *2026-07-22, version 26.13.0* Good luck. Took me 9 attempts to purchase a ticket. Wanted to blow my brains out. ### 1/5 — Not accepting cards *2026-07-14, version 26.12.1* Not accepting US cards ### 1/5 — Unreliable Train network *2026-07-07, version 26.12.1* Constantly late, where a two hour trip ends up being three or four with delays. It’s a running joke about the efficiency of their trains. Ridiculous. ### 1/5 — Confusing app *2026-07-06, version 26.11.2* This sucked. I had mistakenly bought a ticket for the evening and not the morning. I wish this stupid app would use military time like everyone else in Europe ### 1/5 — Error beim Ticketkauf *2026-07-03, version 26.11.2* Jedes Mal error beim Ticketkauf. Identität ist bestätigt, trotzdem error ohne Begründung. Schrecklich. ## Most praised reviews (10 highest-rated) ### 5/5 — JS *2026-08-14, version 26.14.0* After multiple attempts and finally successful! Thanks 🥳 ### 5/5 — Bahncard *2026-08-11, version 26.14.0* It’s is difficult to find the Bahn card discount in the booking ticket ! I needed a chaff we to show me where it was ! In the drop down under passenger, one would think that the BahnCard in the app would automatically apply the 1st class Bahn card 50 to my booking which is kind of the purpose of booking through the app. Sincerely Confusecious ### 5/5 — DB booking *2026-08-10, version 26.14.0* Seems idiot-proof, even the online booking challenged can do it! Thanks, Danke! ### 5/5 — Tickets for family *2026-08-01, version 26.13.0* 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾. Painless process, even for senior ### 5/5 — Great App *2026-08-01, version 26.13.0* Easy. Fast.convenient. ### 5/5 — Well designed and well made *2026-07-20* Despite the flaws of Deutsche bahn, with the inevitable delays and cancellations, the app is well built and well designed. **Developer response:** Hello awesome_dude374, thank you very much for this great feedback! We're very glad to hear this. Best regards from the DB Navigator Team ### 5/5 — Easy all-in-one stop *2026-07-19, version 26.12.1* DB Navigator makes traveling around Germany so easy. A one-stop place to just travel around what city you’re in, or to travel around Europe. Whether it’s a one direction trip or a full round trip, it’s easy to book all in this one app. It is making my stay in Germany super easy. ### 5/5 — Must Have *2026-07-14, version 26.12.1* You must have this app for traveling in Europe by trains. ### 5/5 — Ms *2026-07-12* The db application is super helpful and convenient **Developer response:** Hi somenof that, thank you for your great feedback! 😊 We’re delighted to hear that you find the DB Navigator helpful and convenient to use. 🚆✨ Have a wonderful journey and thanks for travelling with us! The DB Navigator Team ### 5/5 — I can’t find where to change the language from germane to English. *2026-07-10, version 26.12.1* Same as title, but the developer give me useful guidance to solve the problem, so 5 star to the DB, and 2 star for apple --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*