# DBS digibank HK — user reviews

> 23 indexed App Store user reviews of DBS digibank HK by DBS Bank (Hong Kong) Limited, rated 4.50/5 from 327 ratings.

- Source: https://appshunter.io/ios/app/dbs-digibank-hk/id1341250080/reviews
- App overview in markdown: https://appshunter.io/ios/app/dbs-digibank-hk/id1341250080.md
- Rating breakdown: 5★ 260 · 4★ 23 · 3★ 16 · 2★ 5 · 1★ 23

## Newest reviews (4 of 23)

### 1/5 — Statements type so confused to me

*2022-10-21, version 6.55.101*

Not user friendly

### 1/5 — Unable to use in iPhone7

*2019-09-28*

Unable to Press the Start Now button.

### 1/5 — Awful bug - impossible to make transfers online

*2018-11-12*

The DBS apps and online banking only allow 20 characters in the name field for transfers, making imposible and useless their internet banking if you happen to need more than that.  All the transfers are returned.

### 1/5 — PayFast can’t authenticate

*2018-10-18*

I followed all your instructions, keep saying wrong PIN all the time. Sorry, but why should I use your payment services if you won’t authenticate.

## Most critical reviews (10 lowest-rated)

### 1/5 — Incorrect badge notification

*2026-05-26, version 6.84.020*

There is unread alert shown from the app but I’m sure all messages are read

### 1/5 — 輸入中文名會彈出

*2026-02-20, version 6.82.004*

輸入中文名會彈出

### 1/5 — 不好

*2025-12-03, version 6.80.007*

很不好。

### 1/5 — Plenty of bugs

*2025-10-02*

The investors of this app is trying to obstruct user to use the app. Even having trouble to login. Jesus. Exploit this app for abundant troubles.

### 1/5 — Security Device

*2025-09-10, version 6.76.003*

It is inconvenient to use with the security device.  I need to carry the physical security device with me to transfer via FPS.

### 1/5 — 操作很不方便

*2025-08-16, version 6.76.003*

每次使用都不顺利，这次居然本账户内转都不成功，客服每次都是忙线，回复也不积极

### 1/5 — Always cant login

*2025-08-10, version 6.76.003*

Always said cant process my instructions

### 1/5 — So hard to use.

*2024-12-05*

So hard to use

### 1/5 — 线上开立户口检测不到港澳通行证

*2024-06-29, version 6.66.007*

花了一个多小时，找了各种地方（地铁站，公园，商场）上传港澳通行证，软件就是检测不到。这到底是谁设计的开户流程？！

### 1/5 — 垃圾

*2023-02-12, version 6.57.011*

簡直係垃圾

## Most praised reviews (9 highest-rated)

### 5/5 — Digital banking

*2025-12-26, version 6.80.007*

Clean and clear. Easy to follow

### 5/5 — Awesome

*2025-08-13*

Excellent app. Easy to use.

### 5/5 — Well done

*2025-06-30*

Strong use experience, attention to detail. Keep up the good work.

### 5/5 — Best digital bank in Asia!

*2023-12-06*

Wonderful use experience, attention to detail and thinking about customers when designing this journey. Keep up the good work.

### 5/5 — Plenty of bugs and limited features

*2021-10-21*

There is no function available for viewing and/or downloading the estatement in this app.  
Unable to perform overseas fund transfer as the app won’t open the source of fund field.

I end up using the web browser to conduct the above tasks.

### 4/5 — The app is not too accessible

*2025-01-23, version 6.71.004*

Text is too small. Tge app is hard to navigate.  Would be easier if there is a menu button at the top left corner. Also, please remove the older versions from the app stores.

### 3/5 — 增添在登录状态下切换语言的选项

*2024-11-29*

每次需要切换语言的时候，都需要退出，再登录才能切换语言，这非常麻烦，希望增加一个在登录状态之下可以切换语言的选项，感谢。

### 3/5 — The latest update is unusable

*2021-03-07*

App constantly crashing few seconds after opening it. Unusable. Please fix asap.

### 2/5 — Login problem

*2021-05-03, version 5.00.45*

Why do I have to input OTP every time I attempt to log on? Freaking annoying!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*