# DBS digibank - wealth — user reviews

> 184 indexed App Store user reviews of DBS digibank by DBS Bank Ltd., rated 4.30/5 from 562 ratings.

- Source: https://appshunter.io/ios/app/dbs-digibank-wealth/id1179928963/reviews
- App overview in markdown: https://appshunter.io/ios/app/dbs-digibank-wealth/id1179928963.md
- Rating breakdown: 5★ 414 · 4★ 51 · 3★ 15 · 2★ 13 · 1★ 69

## What do users think of DBS digibank?

Overall sentiment: negative

**Pros**

- 🚀 Smooth and fast
- 👍 User-friendly interface
- 🔒 Secure banking experience
- 🎨 Intuitive and visually appealing

**Cons**

- 🐛 Frequent app crashes and bugs
- ⏱️ Slow load times and performance issues
- 🔑 Unreliable authentication (digital token, face ID)
- 🤔 Confusing user experience and navigation

**Commonly reported bugs**

- App freezes during login process
- Unable to complete basic banking tasks
- Incorrect account balance display
- Compatibility issues with latest iOS versions

**Most requested features**

- Ability to schedule recurring transfers
- Improved transaction history and reporting
- More language support (e.g., Chinese)
- Streamlined account management features

## Newest reviews (12 of 184)

### 3/5 — So many bugs

*2026-02-25, version 25.12.1*

Why do they keep enhancing it with things that actually reduce the user experience and functionality? Why does the latest update require twice as many clicks to do something as the old version? And then the bugs…. some of which don’t get fixed, ever.

### 2/5 — Disappointing Customer Experience

*2025-12-08, version 25.12.1*

Several bugs were found and no improvement over the years:
1. You can’t perform multiple fixed deposits in one log in. You must log out first and log in again before you carry out placement of the next fixed deposit. 
2. You can’t get the most updated balance of the account after performing a deposit or withdrawal to the account. 
3. For placement of a fixed deposit of a large amount say USD400K, you are always told the placement sum has exceeded the account available balance even though the fund in the account is sufficient. There can be caused by a bug relating to wrong calculation of account balance.

### 2/5 — Slow update on apps for transferring.

*2025-09-21, version 25.8.2*

After updated the apps, I can’t see my account name during selecting account for transfer, after transfer not immediate showing the amount, I have to refresh in order to show the transferred amount to another account. Previously I can see immediately after back to main account. Terrible.

### 2/5 — Can be improved

*2025-08-18*

User interface differs form the website login, so takes some time to learn two different user operations for the same bank. One for web and one for app. Worse is certain applications such as refund to CPF are only available on the web version.

### 3/5 — Searching features

*2025-04-15, version 25.3.1*

Not easy to find popular functions such as changing daily limits or transferring between one's own accounts.

### 4/5 — Layout problem

*2025-01-03, version 24.11.001*

Not sure if it’s just me, for the last 3 months or so, i have been seeing the “transfer now” button being partially blocked by the menu bar at the bottom of my iPhone screen. I have to aim my finger carefully to click on the red button.

### 1/5 — Don’t expect this from a world class bank

*2024-08-23, version 24.05.001*

I’ve had a problem with the DBS mobile app for longer than I can remember which is more than 4-5 years. Whenever I want to transfer funds the msg “Service not available right now” pops up. And after I manage to transfer a fund, the same msg pops up and blocks me from returning to the main menu. I am forced to log out and if I have 3 transfers to do, I have to log out and log in 3 times. As if things couldn’t get worse, now I have trouble even transferring funds and have to keep fiddling with the app until I hit some magic spot and the transfer window pops up. This is not what I am paying for or expect from a world class bank. Pls do something to rectify the problem. Thanks

### 1/5 — Poor - very unstable

*2024-08-20, version 24.05.001*

Kept logging me out saying that I was timed out. Very frustrating to use and big problem for trading. How can DBS claim their technology edge in wealth management with such an App. I hope their management can see this post.

### 1/5 — 虛擬貨幣交易常當機

*2024-08-12, version 24.05.001*

虛擬貨幣交易常當機，早上6點57分又當機

### 1/5 — The worst bank app ever

*2024-07-03, version 24.05.001*

This is the worst bank app I have ever encountered. It took me an hour to set up the initial registration, even with the help of the relation manager. Even with the help of the relationship manager, after an hour, I still cannot register. Not to mention that I have already spent one and a half hour staying in the bank in person to set up the bank account. It is totally absurd to spend another hour just to sign in some thing that have already been done in person in the bank. I think the IT department should completely revolve in order to improve that service of this app

By the way, this is the third time I delete the app and reinstall again. Never know how this kind of app would ever exist.

### 4/5 — Session timeout when active on app

*2024-06-20, version 24.05.001*

While the app is regularly improving in usability the are quite a few pages that do not Keep the session active.
Very irritating to be logged out with inactive session error and even after pressing yes to stay active.

### 3/5 — Good app but needs improvements

*2024-06-19*

Lots of 2-3s stalls when moving between accounts. UI should load in background and not have a busy wait cursor. Monthly spend should be available for more than 6 months. Maybe 1-2 years. Very slow to load the monthly spend.

## Most critical reviews (10 lowest-rated)

### 1/5 — Gets worse

*2026-04-10, version 26.2.1*

With every release this app gets less functional, more complex and has more glitches and faults that should have been fixed in development. I assume development has been outsourced to a local school IT department

### 1/5 — Inconsistent features between app and website

*2026-03-09, version 26.2.1*

The functionality in the mobile app is inconsistent with the website.

When setting up a fixed-term deposit on the website, I can select my multi-currency account without any issue. However, in the app the multi-currency account doesn’t appear as an option at all.

This is quite frustrating as it forces me to use the website to complete something that should be perfectly straightforward in the app. A banking app really should offer the same functionality as the web version.

Please fix this so multi-currency accounts can also be selected for fixed deposits in the app.

### 1/5 — Unable to perform basic banking services

*2025-12-16, version 25.12.1*

After Apps updated, I can’t make fixed deposit transactions for several days, leading to interest losses. This is serious apps bugs, it should report to MAS.

### 1/5 — User interface and difficulty of operation

*2025-09-28, version 25.8.2*

在定存到期后已转出或再次定存后在fixed deposit 清单里会重复出现已转出的定存和再次转定存的部分，让人极度费解。另外，再选择定存开立的时候第一个界面显示的只有SGD，只有点击下一步后再次点击SGD的位置才可以选择其它货币，且这个操作也没有任何提示，全凭运气不断尝试才能知道，使用极其不便。

### 1/5 — 1 Step back in customer journey

*2025-09-13, version 25.8.1*

For CC payment, previously it auto populate the total amount and remember my last account to pay from. Now the current (10 Sep) version is a step back. Now I need to MANUALLY key in the amount to pay, and MANUALLY select the account to pay from - every time. It results in more steps to pay and also subject to human error.  It becomes Bank More, Live Less.

### 1/5 — 切換中文的介面不見了

*2025-06-21, version 25.4.1*

找半天找不到

### 1/5 — DBS app the worst in 2025

*2025-06-16, version 25.4.1*

App now can’t even see account balances at the homepage. IT should be fired.

### 1/5 — Another $2 app

*2025-02-07, version 25.01.001*

Hit delete and be gone

### 1/5 — App that needs upgrade

*2025-01-14, version 25.01.001*

This app is very primitive which lacks essential transaction history/information to customers.  Suggest an immediate upgrade of this digibank app

### 1/5 — Fund transfer

*2025-01-07, version 24.11.001*

There’s no decimal separator in amount to be transferred

## Most praised reviews (10 highest-rated)

### 5/5 — Annoying Feedback popup at logout

*2025-07-10, version 25.4.1*

Great functionalities for high net worth individuals. Remove the feedback screen that shows up at every logout - it’s annoying. You should stick to the annual survey system you already have in place, and topical feedback via RMs.

### 5/5 — Excellent App

*2025-03-29*

This app is very useful and helps me manage my investment account smoothly - initially DBS officer helped me but once you learn the features life is smooth and easy on DBS app.

### 5/5 — 迄今为止最好用的APP

*2025-01-17, version 25.01.001*

界面清晰，使用丝滑，服务周到，很喜欢星展的服务和效率。

### 5/5 — Most reliable banking app in Singapore

*2024-11-11, version 24.10.001*

Have been using the app since its inception and it has always been smooth, user-friendly, designed with the users in mind.

### 5/5 — Exceptional App

*2024-11-10*

I can’t really say more then that, brilliant banking App

### 5/5 — 介面清楚，易操作

*2024-10-18, version 24.09.004*

比電腦版還好操作，希望自動登出的時間能再長一點
另外，目前偶而遇到不能自行更改定存內容的問題，需要跟專員聯繫

### 5/5 — Easy to use

*2024-07-09, version 24.05.001*

Easy to use, friendly app

### 5/5 — DBS iBanking

*2024-04-29, version 24.04.001*

I do not have any issues accessing my account and performing my transactions.

There are many cases where customers lose their hard-earned money to scammers, and especially Singaporeans! Thus, I propose to warn customers when they are transferring money to anyone, and to come up with and install some good software or apps, etc to make the system secure from scammers!

### 5/5 — Mobile and Online banking

*2024-04-02, version 24.03.001*

Both platforms are usually always available, user friendly, easy to follow steps and pretty smooth / quick.

### 5/5 — Got used to it so much that addiction sort off

*2024-03-14, version 24.02.001*

The digi app is excellent.. I have got used to it so much that it has become an addiction to expect similar quality in other bank apps which have way more to improve to simplify as DBS digibank app.. keep it up..

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*