# DBS IDEAL Mobile

> Mobile banking platform for managing accounts, payments, and FX contracts. (iPhone/iPad app by DBS Bank Ltd..)

- Source: https://appshunter.io/ios/app/dbs-ideal-mobile/id445770685 (this page in markdown: same URL + `.md`)
- Developer: [DBS Bank Ltd.](https://appshunter.io/developer/362707070)
- Category: Finance, Business
- Price: Free
- Rating: 4.60/5 from 1,587 App Store ratings · 63 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 89 MB
- Languages: American English, Indonesian, Chinese (Simplified, China), Chinese (Traditional, Hong Kong SAR China), Vietnamese
- Released: 2011-09-21
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/dbs-ideal-mobile/id445770685/reviews.md

## What is DBS IDEAL Mobile?

With DBS IDEAL Mobile you can
1. Use your mobile device as the security token
2. Use the comprehensive Dashboard as a launch pad for all your banking activities
3. Stay on top of your account balance, fixed deposit, loan, cheque status and FX contracts easily
4. Make quick and secure payments from your fingertips
5. Approve payments wherever you are, whenever you need.
6. Book FX contracts
 
Discover the freedom and flexibility of banking on the go on your (iPhone/iPad) device now.
 
Note: All services may not be available in your country

## Key features

- Mobile security token
- Comprehensive banking dashboard
- Account balance tracking
- Secure payment processing
- Payment approval
- FX contract booking

## What do users think of DBS IDEAL Mobile?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient and efficient
- 💡 Innovative features like QR code payments

**Cons**

- 🐛 Frequent crashes and bugs
- 🔑 Unreliable authentication (OTP, facial recognition)
- 🕰️ Slow performance and delayed responses
- 🤯 Confusing and cumbersome UI

**Commonly reported bugs**

- App not working after iOS updates
- Login and password issues
- Inability to set up digital token

**Most requested features**

- Improve e-statement accessibility
- Streamline transaction approval process
- Enhance security without compromising user experience

## Recent user reviews (10 of 63)

All indexed reviews: https://appshunter.io/ios/app/dbs-ideal-mobile/id445770685/reviews.md

### 5/5 — Great App !

*2026-04-15, version 3.21.3*

User friendly, easy, simple, fast and secure !

### 1/5 — Fees

*2026-03-22*

Hidden feees.

**Developer response:** Dear abby12445. We apologise for the inconvenience you have experienced. If you still encounter the issue, please contact DBS BusinessCare Hotline for us to look into this.

### 4/5 — Otp

*2026-02-07*

Time to enter otp is too short. The mail sent by dbs itself arrived in 45/50seconds

**Developer response:** Dear Simaguy. Thank you for your feedback. If you need more assistance on the usage of IDEAL Mobile, please contact DBS BusinessCare Hotline.

### 3/5 — Unable to update digital certificate

*2025-08-02*

I am continually getting the error couldn’t update digital certificate, after I did recent update. Please help.

**Developer response:** Thank you for sharing your feedback with us, Vashist123. It will be great if you can share more information with us on the digital certificate issue that you encountered. You can contact DBS BusinessCare Hotline for us to look into this.

### 3/5 — Daily App is Updated

*2025-01-23*

The app updates are like every alternate day so it’s a bit annoying. Dear DBS kindly inform the development team not to do the updates often as it’s actually disappointing!!

**Developer response:** Thank you for sharing your feedback with us, KK_justmyreviews. It will be great if you can share more information with us on the issue that you encountered. You can contact DBS BusinessCare Hotline for us to look into this.

### 1/5 — Why I cannot see my 2023/08 to 2024/03 estatements?

*2024-12-27, version 3.18*

Why I cannot see my 2023/08 to 2024/03 estatements?

### 3/5 — OTP - where are you?

*2024-12-13, version 3.18*

Sending payments require face recognition and OTP.  Often the OTP never arrives.  What happens to them?  Just now we had to request the OTP three times.  I’m used to it as it is a consistent bug for many years.  But why?

### 4/5 — Copy paste option is required

*2024-12-09*

We needs copy paste option while making the payments as typing takes time for three times with the same texts while doing NEFT , RTGS and IMPS payments .

**Developer response:** Thank you for sharing your feedback with us, Uno Naturo. Your feedback on information entry during payment creation is currently being reviewed by our product team.


If you need more assistance on the usage of IDEAL Mobile, please contact DBS BusinessCare Hotline.

### 1/5 — Doesn’t work much of the time

*2024-11-17*

Very very glitchy

**Developer response:** Dear Expat-Singapore. We apologise for the inconvenience you have experienced to use our DBS IDEAL Mobile app. It will be great if you can share more information with us on the issue that you encountered. You can contact our DBS BusinessCare Hotline for us to look into this.

### 5/5 — I am very grateful for Hakim’s guidance and patience today.

*2024-07-08, version 3.15.3*

Nicholas Doggett Kestrel Maritime Asia Pte Ltd

## Frequently asked questions about DBS IDEAL Mobile

### What can I do with DBS IDEAL Mobile?

DBS IDEAL Mobile allows you to use your phone as a security token, access a comprehensive banking dashboard, monitor account balances, fixed deposits, loans, and FX contracts. You can also make and approve payments securely from anywhere and book FX contracts.

### Is DBS IDEAL Mobile free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases for core functionalities.

### What devices is DBS IDEAL Mobile compatible with?

The app is designed for mobile devices, specifically mentioning compatibility with iPhone and iPad devices. It offers banking on the go for these platforms.

### How does DBS IDEAL Mobile enhance security?

The app functions as a security token for your mobile device, enabling quick and secure payments. It also allows for payment approvals from wherever you are, adding a layer of control and security to your transactions.

### Can I manage my foreign exchange contracts with this app?

Yes, DBS IDEAL Mobile allows you to stay on top of your FX contracts and also book new FX contracts directly through the app, providing flexibility for your foreign exchange needs.

## Version history (last 5 releases)

### 3.22.3 — 2026-07-05

What's new in this update? Peek Balance – you can now quickly glance at your account balance and recent transactions with a simple tap without logging in! 
 
To use this feature, go to ‘Profile & Settings’ on your mobile app and enable it for your preferred account.

### 3.22.2 — 2026-05-24

What's new in this update? Peek Balance – you can now quickly glance at your account balance and recent transactions with a simple tap without logging in! 
 
To use this feature, go to ‘Profile & Settings’ on your mobile app and enable it for your preferred account.

### 3.22.1 — 2026-05-01

What's new in this update? Peek Balance – you can now quickly glance at your account balance and recent transactions with a simple tap without logging in! 
 
To use this feature, go to ‘Profile & Settings’ on your mobile app and enable it for your preferred account.

### 3.22 — 2026-04-26

What's new in this update? Peek Balance – you can now quickly glance at your account balance and recent transactions with a simple tap without logging in! 
 
To use this feature, go to ‘Profile & Settings’ on your mobile app and enable it for your preferred account.

### 3.21.3 — 2025-11-23

What's new in this update? Peek Balance – you can now quickly glance at your account balance and recent transactions with a simple tap without logging in! 
 
To use this feature, go to ‘Profile & Settings’ on your mobile app and enable it for your preferred account.

## Apps similar to DBS IDEAL Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Hang Seng Business Mobile App](https://appshunter.io/ios/app/hang-seng-business-mobile-app/id1117207965) | 4.6 (148) | Free | Finance |
| [OCBC Business](https://appshunter.io/ios/app/ocbc-business/id1102085298) | 4.7 (350) | Free | Finance |
| [DBS digibank HK](https://appshunter.io/ios/app/dbs-digibank-hk/id1341250080) | 4.5 (327) | Free | Finance |
| [Straight2Bank](https://appshunter.io/ios/app/straight2bank/id1169270682) | 4.7 (1,141) | Free | Finance |
| [SC Mobile Singapore](https://appshunter.io/ios/app/sc-mobile-singapore/id367337298) | 4.7 (1,136) | Free | Finance |
| [HSBC HK Business Express](https://appshunter.io/ios/app/hsbc-hk-business-express/id1321395920) | 4.9 (1,466) | Free | Finance |

## More apps by DBS Bank Ltd.

- [DBS iPad Edition](https://appshunter.io/ios/app/dbs-ipad-edition/id396863362)
- [DBS PayLah!](https://appshunter.io/ios/app/dbs-paylah/id878528688)
- [DBS digibank CN](https://appshunter.io/ios/app/dbs-digibank-cn/id935679867)
- [digibank by DBS India](https://appshunter.io/ios/app/digibank-by-dbs-india/id1057836974)
- [DBS digibank](https://appshunter.io/ios/app/dbs-digibank/id1068403826)

All apps by DBS Bank Ltd.: https://appshunter.io/developer/362707070

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*